Ratings based on 498 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Rochester, NY

Great location with lots of shopping & dining

Posted 25-Aug-2014
Pros: Great bed and pillows.
Cons: Ice machine in terrible location and smelled bad. Scary.
Location: Convenient to many attraction Many, many dining and shopping options nearby. Easy access to major roads & expressways.
Better than expected with very clean new furnishings, bed is quite comfortable. Only drawback was ice machine in a poor location that smelled bad and was hidden. Management says it will be moved and upgraded. Good plan. Room at back of property was quiet and unlike many rooms in other hotels, the air conditioner worked very well and was very quiet. Excellent full breakfast. Good value. Will book here again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Clean & friendly, better than average

Posted 22-Aug-2014
Good place to stay and reasonable rates. This hotel requires a security deposit at check-in. None of the other Expedia bookings I have stayed at have ever required a deposit--big draw back from a near perfect rating. Otherwise the place is clean, up to date and comfortable. The staff is very friendly and eager to please the guests.
3 out of 5
Recommended
for Everyone
by A verified traveller

Okay

Posted 22-Aug-2014
This place is fine. It's a basic place to stay. It's ok if you just need a quick place to crash and move on
1 out of 5
by A verified traveller

Warning! Not Pet Friendly

Posted 10-Aug-2014
The hotel is listed online as a pet-friendly hotel; therefore, I booked the room for two nights. I arrived late in the evening, signed in, and then went to my room with my pet. The next day, I received a call from the front desk stating that I had violated their no-pet policy and would be charged an outrageous fee that is three times the rate for the room! I explained that I booked the room through Expedia which lists the hotel as a pet-friendly hotel. I explained this was not my fault and that I should not be charged the fee because Expedia lists them as pet-friendly. The clerk said it didn't matter, because I signed the registration form that says it has a no-pet policy and charges a pet fee. I explained that I had checked in at 10pm after a 8-hour drive from Pennsylvania and did not see this fine print statement. I reminded them that they are listed as pet-friendly on Expedia and that is why I booked the room. She didn't care. All she kept saying was that I signed the registration form and will be charged the fee. I wanted to talk to the manager, but the manager refused to talk to me and told the clerk to tell me that I would be charged the outrageous fee. This hotel victimizes customers and the policy is extortion. By the time you arrive and find out they are not pet-friendly, the other pet-friendly hotel is all booked up and you are stuck with an outrageous fee. This is extortion. If you want a true pet-friendly hotel in the Woodbury area, go to Best Western.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Aug-2014
Pros: it was very convenient for our needs.
the room was clean and the location was just what we needed.
3 out of 5
by A verified traveller

Average

Posted 28-Jul-2014
We stayed overnight and it was ok for just a place to sleep. Nothing bad but nothing great. It was close to area villages which was nice and definitely affordable. If you're not looking for fancy than its fine.
3 out of 5
by A verified traveller from Jersey

Needed somewhere to stay for a training in LI

Posted 27-Jul-2014
Well, after reading most reviews here I thought this place would be nicer. But I guess I need to take the reviews literally. If 5 was super nice and top notch. Then I would def give this place a 2-2.75 star rating. JUST the cusp at a 3 stars. Why? Outside and exterior of the hotel def looks grungy skeevy and creepy. But inside my room it was fair. Bathroom was very clean which was most important. I felt comfortable to walk around barefoot. But unfortunately bed was stiff and caving in the middle, my television didn't even work, I asked for more coffee and left money never received it. But AC was solid and kept the room as cool as I wanted. But there seemed to be a funky odor coming from the AC (and with that I'm being overly critical - I mean the funk was probably minuscule to the ordinary person). But the clean bathroom it has my vote. But other than that. This hotel would not be a 3-4 eating.
1 out of 5
by A verified traveller

CANCEL YOUR RESERVATION!!

Posted 25-Jul-2014
This motel, not a hotel, is being renovated. There is a huge graffiti covered dumpster at the entrance of the hotel. The pool was not usable because workmen were installing fencing. In other areas of the grounds workmen were hammering, sawing, using high powered washers, replacing cement and other general carpentry. Dust and dirt were everywhere. Parts of the hotel are strewn with debris and caution tape is strung in multiple places. Noise levels are horrendous. I am still fighting to get my full refund from the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Rochester, NY

Very nice value

Posted 24-Jul-2014
Pros: Very clean. Kind staff. It was nice!
Cons: The only downfall was the pool didn't appear to be open and there seemed to be a lot of construction work going on. The site suggested that the pool w
Location: Some nice restaurants right across the street and nearby.
A great price for a hotel in this area. Was in the area for a wedding and had to get up really early to get dressed. We came out to see if breakfast was available -- it was before breakfast was served and the kind staff member at the desk went in the back and grabbed a yogurt and some fruit for us! We didn't ask, she offered. They were very kind and helpful. The hotel was clean.
3 out of 5
Recommended
for Everyone
by A verified traveller from Bahamas

Nothing exceptional but the location is next to a

Posted 17-Jul-2014
Pros: The proximity to a shopping center.
Cons: Providing room safety for valuables.
Location: A shopping center is near by.
Nothing exceptional. It was as expected for an inn.