Ratings based on 55 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Macclesfield

Nice hotel, easy parking & good position for local

Posted 03-Feb-2015
Pros: Comfortable for short stay
Cons: General decor everywhere & lighting in the room.
Location: Parked near the Peace bridge for free, & waked across the bridge to join the city walking tour.
Comfortable, though the hotel needs some updating & decorating. Excellent restaurant and staff were lovely.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 26-Jan-2015
Nice hotel, great entrance and dining facilities. The bedrooms were clean and basic could do with some modernisation.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice slightly quirky hotel

Posted 13-Dec-2014
Lovely decor and feel to the hotel with a nice range of food.
4 out of 5
Recommended
for Couples
by Ericfrom Burton-on-trent

one night stand

Posted 28-Nov-2014 on Hotels.com
not bad place to stay for a night the food is over priced
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely funky decor hotel

Posted 22-Nov-2014
Lovely hotel and the staff are great. Fab for one night stay.
5 out of 5
Recommended
for Business Travellers
by Markfrom Northampton

refreshing stay

Posted 10-Oct-2014 on Hotels.com
First class stay First class accomodation
2 out of 5
by A verified travellerfrom a

Would not stay here again

Posted 16-Sep-2014
No water to have shower and I mean no water rooms dated beds need replaced with new ones hotel very far out of town we could not get food when we arrived even though big sign outside says food served all day it was not worth the money and while staff were nice this hotel needs to come into the 21st century we will not be staying again and regret paying what we paid we have better at home
4 out of 5
Recommended
for Families
by Janfrom AU

Difficult to find but worth the effort

Posted 30-Aug-2014 on Hotels.com
This hotel is difficult to locate as it is on a little road immediately off a large roundabout. Once we located it all was well. The room was large with a lovely matress an fist class linen. The shower worked perfectly. Meals in the restarant were well priced and varied.
1 out of 5
Recommended
for Families
by BigFeet72from Dublin, Ireland

Definitely NOT a 4-Star Hotel

Posted 24-Aug-2014 on Hotels.com
I was not happy at all with this hotel. The hotel is very hard to find and not very close to the city. I was drawn to this hotel because I liked the modern and chic rooms in the pictures; however, our room was outdated and not terribly clean. (Definitely NOT the room shown in the pictures.) It also had a stale smell to it. The furniture in the room was old and cheap. The rug flat and dirty. Our room was situated near the back service entrance; we could hear noises (generator?) until very late and then early in the morning. The bed was extremely uncomfortable. The shower water seemed to have two temperatures: scalding or freezing. The side of the bath was falling off. The television in the room was a small computer monitor not much bigger than my laptop screen. Breakfast was terrible. What was nice? The staff!! The receptionist was very pleasant and chatty. Likewise, the girl in the restaurant was friendly. Hotels.com has this listed as a 4-star hotel ... give me a break!! I would not stay here again.
4 out of 5
Recommended
for Families
by vapour84from Cambridge

Good cost:quality ratio

Posted 04-Aug-2014 on Hotels.com
Check-in was smooth and efficient, they had taken note of a disability suitable room request and had booked are rooms fairly close together. he rooms are a bit rough round the edges with minor bits missing. The rooms are OK but definitely could do with modernising to match the communal areas. In terms of cleanliness, the bedding is fresh and the bathroom seemed well cleaned but you don't have to look too far for a bit of dust, so it's not unclean but could be cleaner. The staff were very friendly and helpful with all of our requests. Ask for the free taxi voucher! I have to mention the food, it really is great and reasonably priced. Breakfast were good but the lunch and evening meals are excellent- very tasty. There was a wedding on when we were there (Wednesday). The music was loud but it did stop at about 11pm. It didn't annoy us too much but I guess if you wanted an early night this would be a problem. A bigger annoyance was that some of the doors really slam shut, ours didn't and so why can't the hotel get the door shutters fixed? Such an easy fix to help people get a better nights sleep. All-in-all, for the price you pay you will get a good deal here, just don't expect too much ad you will have a good stay. Although I've been a bit critical note that I've given 4 stars and that is based on the cost:quality ratio.