Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
78% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom London

Not what you expect from Travelodge

Posted 15-Dec-2014
Pros: Location - relatively central, just outside city walls, albeit right above a Wetherspoons
Cons: The actual room! Decor, bed, bathroom upgrade, some heating, add a bar/ restaurant ...
Very old hotel not at all refurbished. Very shabby bathroom (though clean). Freezing cold with no obvious heating in the room and only single-glazed. Had to have 2 duvets on the bed! Generally hugely disappointing for the not particularly cheap price paid.
2 out of 5
by A verified traveller

Even if desperate stay elsewhere.

Posted 16-Nov-2014
Arrived in town late and was going to leave early. Toulet needed to be pumped to be flushed the mattresses was shot and the smell of the room was interesting to put it nicely
1 out of 5
by A verified travellerfrom Belfast

Terrible customer service. Husband slept on floor

Posted 05-Nov-2014
Pros: Location only
Cons: For above the odds paying customers regardless of time of year Travelodge needs to be more accomodating
Location: Halloween is excellent in Derry every year. I would however avoid this opportunistic money grabbing Travelodge if you can.
A double room was booked through Expedia for 2 adults and one child. Upon arrival we were allocated a room with only one double bed. Staff at reception were not one bit helpful and did not even try to resolve this obvious mistake on their behalf. They did not offer a room change, extra bed or even extra bed covers for which could be put on the floor. My husband therefore had to sleep on the floor without any extra comfort. After paying a ridiculous amount of money for two nights in a Travelodge, (I could have got two nights with the Spa at Galgorm for the same price) I am sorely disappointed. There wasn't even an offer of complimentary breakfast. I will not be returning, I will not be recommending this hotel and I will go out of my way to turn friends, family and staff away from the Travelodge in Derry.
4 out of 5
Recommended
by Johnfrom Panama

Loved it!

Posted 25-Sep-2014 on Hotels.com
Super location at a great price!!
1 out of 5
Recommended
by A verified traveller

sleepless nights

Posted 19-Sep-2014 on Hotels.com
I stayed for only 2 nights but it was extremely noisy. nightclub opposite and music beating out , drinkers on street shouting. any more than 2 nights would have been unbearable and I would have requested a room change . Window in room didnt close fully and it desperately needs triple glazing . 4am it actually quietens down thats fine if your out there but if your trying to sleep bad news!!!!
2 out of 5
by A verified travellerfrom Glasgow

Poor hotel great staff

Posted 31-Jul-2014
Hotel staff where very nice and accommodating also. Hotel was poor in need of drastic make over. Bed was comfortable and tv works so that was a plus. However bathroom was very poor shower head was dirty I could not use it. Bathroom was not up to standard at all. Would not recommend the hotel. Will not be staying here again
3 out of 5
Recommended
for Couples
by A verified travellerfrom Düsseldorf

Nettes, in die Jahre gekommenes Hotel im Zentrum

Posted 29-Jul-2014
Pros: zentrale Lage, Preis-Leistungsverhältnis
Cons: allgemeine Sauberkeit, teilweise Instandhaltungs- und Renovierungsarbeiten notwendig (aber alles noch im Rahmen)
Location: relativ zentral mit vielen Restaurants, Pubs und Einkaufsmöglichkeiten in direkter Nähe, schöne Stadt mit sehr gut erhaltener Stadtmauer
Wir waren auf der Durchreise in Derry gestrandet. Die Stadt bietet zwar nicht soooo viel, aber die fast vollständig erhaltene Stadtmauer, die das Zentrum umschließt ist schon einen Spaziergang wert und bietet schöne Aus- und Einblicke in die Stadt. Außerdem befinden sich zahlreiche Pubs in fußläufig vom Hotel erreichbarer Nähe, die fast alle über die gesamte Woche (typisch irisch) Live-Musik bieten.
4 out of 5
Recommended
for Business Travellers
by sjwmmwfrom west cork

Posted 22-Jul-2014 on Hotels.com
The hotel needs refurbishment. The staff were very frendly and the location is excellent. Compaired to other travelodge hotels this one is poor but refurbishment will make all the difference,
4 out of 5
Recommended
for Everyone
by A verified traveller

Visit to Derry for Clipper Round The World Race

Posted 01-Jul-2014
Pros: Friendliness of the staff. Good value for money.
Cons: Other reviewers have noted that the decoration is in need of renewal. I would agree with this but this did not deter from our experience.
Location: Very convenient for the City and the River Foyle. We found carparking in the adjacent Quayside Car Park to be very convenient, but at an extra cost.
The location of the Travel Lodge was perfect for both the River Foyle Marina and for the City centre. One member of our party had her flight changed by the airline at the last minute and needed an additional night. We also had difficulty printing our boarding cards for the return flights. The staff were exceptionally helpful in sorting these problems out for us.
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 12-Jun-2014 on Hotels.com