Ratings based on 391 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Tune Convenience @ Paddington

Posted 17-Sep-2014
Pros: Almost Everything. Clean. Neat. Location quiet from car traffic & easily accessible by local transit. Eating choices fabulous and varied.
Cons: 2 Ergonomically placed pulldown shelves to put large luggage on, a folding/extending towel bar area to dry towels
Location: Close to Direct Tube to Heathrow, Original Tour Hop On/Hop Off bus and local transit: incredible restaurants and cafes in neighbouring area,
Hotel Staff very efficient and friendly. Clean, neat & organized reception. Rooms do need a place to access luggage that isn't on the floor. if you don't mind hearing the low rumble of the undergound which runs from around 6am til 1 am this is a fine choice. No traffic issues here either and located at a Y in the road so there is a bit of a view should you have a window unit. We would defintely stay again!
Comment from Hotel Management
19-Sep-2014 by Tomas, Hotel Management
Dear Guest, Thank you for taking your time to leave us a feedback. We are delighted that you chose Tune hotel Paddington. Your feedback is very important for us as we are constantly looking for ways to improve. We are looking forward to welcoming you back soon. Kind regards, Tomas Front desk Tune hotel Paddington
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Swansea

Very clean and convenient for Paddington

Posted 17-Sep-2014
Pros: Covenience, cleanliness
very clean and convenient for the train station. perfect for a night ot two but the room is a bit compact for nything longer. fantastic breakfast in the litte cafe next door. I would stay again and recomend it.
Comment from Hotel Management
19-Sep-2014 by Tomas, Hotel Management
Dear Guest, Thank you for taking your time to leave us a feedback. We are delighted that you chose Tune hotel Paddington. Cleanliness is very important for us We are looking forward to welcoming you back soon. Kind regards, Tomas Front desk Tune hotel Paddington
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel, near to tube

Posted 15-Sep-2014
Modern budget hotel, no issues. Staff friendly. Check in from 3pm, so if you want to check in early they charge, and same applies for late check out, and leaving bags....
Comment from Hotel Management
18-Sep-2014 by Tomas, Hotel Management
Dear Guest, Thank you for leaving us a feedback. We are delighted to hear you had a pleasant stay with us and location was convenient for you. Thank you also for your kind words about our front desk team. We are looking forward to welcome you back in the near future. Kind regards, Tomas Front desk Tune hotel Paddington
4 out of 5
Recommended
for Everyone
by A verified traveller from Adelaide, Australia

Modern hotel

Posted 14-Sep-2014
Well located modern hotel close to Paddington station, Tescos supermarket and laundromat. Friendly and helpful front desk staff. Has aircon. Although room size small for 2 people and luggage.
Comment from Hotel Management
18-Sep-2014 by Tomas, Hotel Management
Dear Guest, Thank you for leaving us a feedback. We are delighted to hear you had a pleasant stay with us and location was convenient for you. Thank you also for your kind words about our front desk team. We are looking forward to welcome you back in the near future. Kind regards, Tomas Front desk Tune hotel Paddington
4 out of 5
Recommended
for Everyone
by A verified traveller from Utah

Nice simple hotel...

Posted 12-Sep-2014
Pros: Location was great. On the westside of London. Near tube station, several restaurants, St. Mary's hospital, and a great fish-n-chips, Nickys.
Cons: Need to explain that lights, a/c, tv don't work unless room key is inserted in slot nex to door
Location: Near tube station, many restaurants, marks & Spencers
Although the room is small by US standards, it was comfortable and convenient. They seem to charge for everything from wi-fi to tv to room cleaning (if nore than every 3 days) etc. by my package had that all included. It is near the Edgewater tube station and there are many small convenience stores and a pharmacy shop within 100 meters of the front door. Staff is very helpful and speak several languages usually.
Comment from Hotel Management
18-Sep-2014 by Tomas, Hotel Management
Dear Guest, Thank you for leaving us a feedback. We are delighted to hear you had a pleasant stay with us and location was convenient for you. We are looking forward to welcome you back in the near future. Kind regards, Tomas Front desk Tune hotel Paddington
4 out of 5
Recommended
for Couples
by A verified traveller from Barrie Ontario Canada

Great Budget Hotel

Posted 06-Sep-2014
Pros: Clean and Quiet
Cons: Need a chair and table . Had to sit on bed to use computer . Its cost plus Wireless , TV , etc are extra charge unless arranged upon booking
Location: Close to everything you might need . 20 minutes by public transit to most tourist sites in London
Staff were friendly and helpful . Great coffee available in lobby with excellent food available steps away.Eat in or take away .
Comment from Hotel Management
08-Sep-2014 by Tomas, Hotel Management
Dear Guest, Thank you for taking your time to leave us a feedback. We are delighted to read you had a pleasant stay with us and location was convenient for you. Thank you also for your kind words about our front desk team. We are looking forward to welcome you back in the near future. Kind regards, Tomas Front desk Tune hotel Paddington
2 out of 5
by A verified traveller

Very small room with an uncomfortable bed .

Posted 05-Sep-2014
Pros: Good location.
Cons: Better mattress and pillows.
Location: Close to train and bus routes
Small room with uncomfortable bed, minute bathroom and only one pillow. Even storing bags after checkout cost more and rooms were not serviced. Rather disappointed.
Comment from Hotel Management
06-Sep-2014 by Tomas, Hotel Management
Dear Guest, Thank you for taking your time to leave us a feedback. We value both positive and negative feedbacks as we are new hotel and continuously looking for way to improve. We are sorry to hear you found out bed uncomfortable we use standard hypnos mattress which are used in many 4 star and 5 star hotels. We offer free of charge additional fee. We are limited service hotel and we do room cleaning every third day but additional cleaning can be purchased any time. We hope you will consider coming back to Tune hotel Paddington, Once again thank you for sharing your experience with us. Kind regards, Tomas Front desk Tune hotel Paddington
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient and clean

Posted 31-Aug-2014
Pros: Convenient, clean, Tesco Metro across the road.
I was coming into London late so wanted to stay close to paddington (Heathrow express comes in there). The hotel was a five minute walk away and it felt fine walking there at 10.30pm on my own. There's a Tesco Metro across the road which is convenient. The hotel allows you to add various requirements such as towels, wifi, TV, safe, etc, so it suits your own purposes. It had aircon/heating and the window opened as well for fresh air.
Comment from Hotel Management
06-Sep-2014 by Tomas, Hotel Management
Dear Guest, Thank you for taking your time to leave us a feedback. We are delighted to read your had a pleasant stay with us and location was convenient for you. We are looking forward to welcome you back in the near future. Kind regards, Tomas Front desk Tune hotel Paddington
Comment from Hotel Management
05-Sep-2014 by Tomas, Hotel Management
Dear Guest, Thank you for taking your time to leave us a feedback. We are delighted to hear you had a pleasant stay with us and location was convenient for you. We are looking forward to welcome you back in the near future. Kind regards, Tomas Front desk Tune hotel Paddington
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Dublin

Good location and value for money.

Posted 28-Aug-2014
Pros: I like the minimalist design though some rooms are small but very functionnal
Cons: I have stayed many times in very nice rooms with opening windows but the last time I was in a lower ground floor room with sealed window . not nice
Location: near the station and the heathrow express. for breakfast pret a manger is far better than the italian next door whose male staff have attitude problem
In general the young staff at reception are extremely welcoming and helpful.Problems put right immediately.
Comment from Hotel Management
31-Aug-2014 by Tomas, Hotel Management
Dear Guest, Thank you for taking your time to leave us a feedback. We are delighted to read you had a pleasant stay with us. Thank you also for your kind words about out front desk team.. We are looking forward to welcome you back in the near future. Kind regards, Tomas Front desk Tune hotel Paddington
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Good for a budget hotel and excellent location.

Posted 27-Aug-2014
Pros: Clean room. Everything you need for a short stay.
Cons: It's a budget hotel and that's reflected in the room and amenities.
Very quick check in. Front office staff very good.
Comment from Hotel Management
28-Aug-2014 by Tomas, Hotel Management
Dear Guest, Thank you for taking your time to leave us a feedback. We are delighted to read you had a pleasant stay with us. Thank you for your kind words about our front desk team. We are looking forward to welcome you back in the near future. Kind regards, Tomas Front desk Tune hotel Paddington