Ratings based on 288 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Dale from UK

Good 4 Star Hotel

Posted 14-Jul-2013
Pros: Location
Cons: Busy at Breakfast
Location: Good location at the end of Oxford street, easy access to tube Hyde Part and Bus routes
This is a good hotel well located for most London sites. Rooms are a good size with all required facilities including Air Con. Friendly Staff and atmosphere throughout. Good Restaurant and Bar.
4 out of 5
Recommended
by A verified traveller from Cairns Australia

Posted 06-Mar-2011 on Hotels.com
see above
5 out of 5
Recommended
by A verified traveller from Atlanta, GA

Thistle Marble Arch - Great Location

Posted 28-Feb-2011 on Hotels.com
This hotel is conveniently located on Oxford Street, near Hyde Park and Marble Arch. It is comfortable, with large rooms compared to many London hotels.
4 out of 5
Recommended
for Couples
by A verified traveller from ISR

Good location ,small rooms ,big hotel

Posted 16-Feb-2011
the Hotel is in a very good location ,near the hyde park and on the oxford street, the hotel is very big ,the rooms are very small (probebly not an exception in london),but very quite, clean rooms
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Reading Pa

Fantastic location

Posted 01-Feb-2011
Fantastic location on Westminster Bridge, rooms at front look out on London Eye, there is no need for a clock-just check the time on Big Ben! Our room at the back had a less impressive view of fire escape. A number of light bulbs were out in the bathroom and on the bedside lamp and were not checked and replaced routinely, as they were still out on the 3rd day. We only reported this on check out, but you would expect at such an expensive hotel that this would be picked up. Also disappointed that there was nowhere to plug in the hair-dryer and still be able to see yourself in a mirror, a small thing but an annoyance that could easily be resolved with a bit of attention to detail. Would recommend hotel for it's fantastic location, particularly for the first time tourist wanting to see all the major sights. Concierge arranged a fantastic Indian restaurant for us, as our American colleagues wanted to sample typical British Fare!!
4 out of 5
Recommended
by A verified traveller

Posted 19-Jan-2011 on Hotels.com
The hotel and reception was very nice and friendly. The minor issue I had was that I requested a tooth brush when I checked in because I forgot my own. the man at reception said housekeeping would bring me one but I never recieved it so I called again that night. Housekeeping said they would bring one to the room and again I did not get it. I called once more int he morning and finally got a tooth brush after about 20 min.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 17-Jan-2011 on Hotels.com
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 31-Dec-2010 on Hotels.com
5 out of 5
Recommended
by A verified traveller

GOOD QUALITY CENTRAL LONDON HOTEL

Posted 30-Dec-2010
Nice clean an comfortable hotel, great location
5 out of 5
Recommended
by A verified traveller from Victoria BC Canada and New York USA

FANTASTIC LOCATION

Posted 26-Dec-2010
Fantastic location.. comfortabfle room, we were asked if we would like to upgrade for a larger room, we did not and were very happy with our room. Large enough for us and all of our shopping bags... Great people on the tour desk, most obliging ...My daughter and I felt very safe and would certainly return . Book only with Expedia, we saved so much money rather than the HOtel web site.