This place was good for getting the job done and for the convenience of being right next to the airport. But, it ain't the Ritz by any stretch of the imagination. We picked this place based on reviews and because we needed a place to stay before our flight the next day and we did not want to stay too far from the airport in central London. The room was ok, but looked rundown. I saw extensive caulking in the bathroom that made it look like a budget rental apartment in Chicago. But, the bed was comfortable, it was clean, shower was hot, and the room came with a hot water kettle and complimentary tea and instant coffee. Overall, I would still recommend this place if all you are looking for is a convenience hotel nearby the airport, but don't expect much or expect to be impressed.