Ratings based on 280 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Haarlem

Groot hotel, met mooie, rustige kamers

Posted 17-Dec-2014
Pros: De zeer centrale ligging vs de heerlijk rustige kamers (geen omgevingsgeluid).
We hadden uitzicht op de St Katharines Docks vanaf de 8e verdieping. De ramen zijn (bijna) kamerbreed, bed zeer comfortabel. Hadden geboekt voor de goedkoopste categorie en de kamer beviel ons prima.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Wrexham North Wales

Overlooking the Thames and St Katherine Dock

Posted 27-Oct-2014
Pros: Location perfect, facilities good, lounge exceptional value.
Cons: Nothing
Location: Lots of restaurants nearby but we went over the bridge to Bermondsey St area which had lots of independent restaurants rather than chains.
Stayed in an Executive room with access to the club lounge. Well worth the upgrade with excellent breakfast and plenty of snacks and drinks available all day. Will definitely stay here next time we visit London.
4 out of 5
Recommended
for Everyone
by A verified traveller

The hotel is very cose to tower bridge

Posted 14-Oct-2014
Pros: where it is situated when we meet with freinds
Location: as it is so close to tower bridge and the tower it is an ideal plce to start your tour of London
hotel very nice and frendly staff. we where a little disappointed that the room was not as big as all the times we stayed there in the past.
5 out of 5
by Matthew Hopefrom Australia - QLD - Gold Coast

Posted 27-Aug-2014
Pros: Location location location
Location: Outstanding, Australia
Facilities: Above average, Distinctive; Value: Great deal, A steal; Service: Good; Cleanliness: Gleaming, Pristine; Great restaurants a short walk over Tower Bridge
5 out of 5
by Solvi Bergfrom Australia - NSW - Sydney

Posted 29-Jul-2014
Pros: View and location. Good service
Location: Perfect
Facilities: Good; Value: Great deal; Service: Go the extra mile; Had a one night stay only, we requested a room with the view , something that staff kindly arranged . We had the best view and a lovely time
4 out of 5
by Krysti Severifrom Australia - VIC - Melbourne

Posted 26-Jun-2014
Pros: Lovely lady that served me at reception after a long time with no sleep!
Cons: Asking me for the $20 pound room upgrade upon checkout which i didnt ask for. Never requested a room upgrade at any time.
Location: Just right
Facilities: Modern; Value: Affordable; Service: Courteous; Cleanliness: Lovely; Everyone was very helpful at the service and concierege desk. With directing me where to get a bus to ordering me a taxi in the morning.
4 out of 5
by Avril Colemanfrom Canada

Posted 05-Jul-2012
Pros: View of Tower Bridge & the welcoming lobby
Cons: Room was a bit dated, could use a few renovations.
Location: Wonderful, Convenient
Facilities: Basic, Everyday; Value: Affordable; Service: Professional, Respectful, Courteous; Cleanliness: Tidy, Clean;
5 out of 5
by Michael Daltonfrom Australia - VIC - Bendigo

Posted 24-Jun-2012
Location: Perfect
Facilities: Home away from home; Value: Great deal; Service: Flawless; Cleanliness: Spotless;
3 out of 5
by Kevin Burmanfrom Australia

Posted 11-May-2011
Pros: Perfect London City location right next to Tower Bridge and the Tower of London
Cons: Like most UK hotel rooms, the room and the bed are on the small side
Location: Inspiring
Facilities: Typical; Value: Fair price, Reasonable; Service: Professional; Cleanliness: Pleasant; Parking was very convenient but a little expensive
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 13-Feb-2011 on Hotels.com