Ratings based on 4,199 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Fife, Scotland

Haven of Quality and Service.

Posted 29-Apr-2015
Pros: Attention to customer needs and willingness to provide excellent service.
Cons: For value for money there is very little that could be improved.
Location: In the hub of London West End. All attraction are within easy walking distance - even after running the London Marathon.
Just recently stayed at the Strand Palace Hotel during the London Marathon Wk-end.The experience and perception of care and quality of service is wonderful. Excelent value for money and a haven of relaxation in the hub of London. There was one slight quary about our room and this was resolved instantly by the duty manager to the full satisfaction of my wife and myself. The Hotel provides value for money and a five star experience.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Boston, MA

Very convenient, reasonable price

Posted 27-Apr-2015
Pros: location, cleanliness, price
Cons: air conditioning? if in the summer. access to a spa
Location: right in the heart of London theater, Covenant Garden, Trafalgar square. Near to Buckingham palace, house of Parliament and Westminster abbey.
Very convenient location- right in the heart of London theater, Covenant Garden, Trafalgar square. Near to Buckingham palace, house of Parliament and Westminster abbey. The room was very clean, the staff was pleasant and helpful. The maid forgot to leave a bath towel for me one day but they were very good after I told them about this. The breakfast was included in the room rate and was a decent spread with cold and hot dishes. There was something for everyone. The fruit salad was fresh. It was fairly quiet at night. I suspect it is not air conditioned as there was a fan in my closet and no evidence of vents.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Cape Town

Definite improvement!

Posted 25-Apr-2015
I've stayed here many times before and haven't really been impressed, however I definitely noticed an improvement, this time I stayed in an exec room, and it was great! From the hotel staff to the amenities you can really see they are trying to upgrade, and was tempted to ask if they were under new management.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Stoke on Trent

A really 'Central' central London hotel

Posted 24-Apr-2015
Pros: Attentive staff , clean room
Location: Theatres , restaurants , all Londons attractions
Stayed for 3 nights , hotel is lovely , staff were helpful and nothing was too much trouble. The hotels location on The Strand is only a 2 minute walk from Covent Garden and the surrounding theatres. Great choice of restaurants to choose from in the surrounding area . All in all a great hotel and as a result we had a great stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Apr-2015
Excellent hotel in a nice part of London. The staff was very accommodating and the value was as promised.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Tirol

Perfekte Lage - kleine Zimmer

Posted 23-Apr-2015
Pros: Lage
Cons: Fenster abdichten, Frühstücksraum vergrößern
Location: in zentraler Lage - Theaterviertel zu Fuß erreichbar - ebenso London Eye, Themse. Busstation direkt vor Hotel - U-Bahn in wenigen Minuten erreichbar.
Die Lage des Hotels ist einfach perfekt! Zimmer sind sehr klein - aber da hält man sich eh nicht lange auf. Zimmer sauber jedoch eher frisch, da die Fenster nicht ganz dicht waren. Kein Straßenlärm, da Zimmer in Hof. Waren aufgrund der Lage bereits zum 2.x dort - diesmal jedoch ohne Frühstück, da der Frühstücksraum sehr überfüllt war und in der Nähe genug Frühstücksgelegenheiten gibt.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom danmark

Posted 23-Apr-2015
Location: Lå meget central , til teater og andet :)
Hurtig ind og ud tjekning. Meget hjælpsom personale. Gode værelser
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 23-Apr-2015
The Strand Palace Hotel has remained consistently good every time I have stayed there.
3 out of 5
Recommended
for Everyone
by A verified traveller

Natte cel

Posted 23-Apr-2015
Prima hotel, nette kamer. Smerig bad, als je wilt douchen, moet je in het bad staat, als je langer bent dan 1.95 is dat lastig omdat je je hoofd stoot tegen het plafond.
5 out of 5
Recommended
for Everyone
by A verified traveller

Short stay in London

Posted 22-Apr-2015
Pros: Location
Cons: Room size
Location: Perfect
Hotel is in an excellent location. Steps from Charring Cross station, National Gallery at Trafalgar Square and around the corner from the COVENT Garden market. hotel staff were Greta and responsive. Hotel dining was better than average and not overpriced for the area. The room was well equipped, but rather small. The window opened thank goodness because the days were unusually warm and there is no air conditioning. Overall, a 4.5 experience.