Ratings based on 154 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfekt för den som uppskattar det lilla extra!

Posted 16-Dec-2014
Pros: - rummen - läget - atmosfären - maten - hjälpsam personal
Ett högklassigt hotell i traditionell engelsk stil. Rummen är precis så fina som på bilderna och alla bekvämligheter finns. Restaurangen och puben är utmärkt - frukosten rekommenderas särskilt. Gångavstånd till både shopping och sevärdigheter. Många mysiga caféer och små butiker i området. Tyst och långt då det hotellet ligger i en återvändsgränd och vetter mot parken. Stor sannolikhet att vi väljer samma hotell igen vid nästa London-resa. Att tänka på - boka afternoon tea/middag åtminstone en dag i förväg. Blir snabbt fullt.
5 out of 5
Recommended
for Couples
by A verified travellerfrom sonoma, ca

Mayfair gem

Posted 17-Nov-2014
Pros: The service of the abundant staff is excellent. Fun bar.
Classy, traditional, excellent location - walk to Picadilly, Bond St., Oxford St.,Trafalgar, Westminster. Close to underground sta. Staff exceptional.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Spain

Every town should have one

Posted 07-Nov-2014
Pros: Room and facilities, Bar, no traffic noise, Staff and attention to detail.
Cons: Lighting to bright in dining room.
Location: Near everything in the West End.
We have stayed in many hotels in London over the years and this is the first one due to its location that you are hardly aware of the London traffic. But it gets better the room is a good size, bedding first class, mattress top quality pillow and duvet eider down. In other words everything has been thought of, a hotel which gives all the detail attention. Only one little thing the restaurant feels a bit of a compromise. But this will be our hotel in London in future.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Den Haag

centraal gelegen

Posted 06-Nov-2014
Pros: De ligging
Cons: De waterdruk bij de wastafel en douche
Location: St. James Park, Big Bus halte, restaurants, winkels
Zeer centraal en rustig gelegen in nette buurt dicht bij winkels, parken en bezienswaardigheden. Klassiek hotel met vriendelijk en behulpzaam personeel. Heel goed ontbijt, leuke sfeervolle bar. De kamer vond ik heel klein, wel schoon en gezellig. De badkamer was ook klein, enkele wastafel en douchen in het bad met een zeer karige waterstraal. Wel nette afwerking van marmer, goede handdoeken en badjassen en slippers.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tampa FL

Very nice location and very convenient.

Posted 02-Nov-2014
We found the entire staff to be extremely accommodating. Daily room service was excellent along with cleanliness. The bed was the only thing that could be improved.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel, best area, quality shres

Posted 19-Oct-2014
Very good location. Excellent room and quiet location but central to great shops and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveller

Fairly good, great location, lovely staff..

Posted 18-Oct-2014
Pros: Staff is lovely
Cons: Update decor, update dining area.
Location: Near to bond street shopping, some museums. Central to everything.
I have stayed here several time. Great staff, good location, all perfectly nice. Exceptional? No, just nice. The hotel seems really dated decor wise. It is all a little tired. The staff is truly great.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Tokyo, Japan

Best stay in London ever, better than R, L, and M

Posted 30-Sep-2014
Pros: Silence
Location: Green Park & Palace
Kew Words:Good location, Sophisticated Guests, Good concierge service and Good breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveller

convenient St. James's location

Posted 26-Sep-2014
Pros: Location, staff, comfort
Very small room but very comfortable. Excellent staff - very friendly and helpful. The American Bar was colorful.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 14-Sep-2014 on Hotels.com