Bar (on property)

Reviews of The Chamberlain Hotel

4 out of 5
The Chamberlain Hotel
130-135 Minories, London, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 638 out of 1002 reviews" "
Rating 8 - Good. 288 out of 1002 reviews" "
Rating 6 - Okay. 52 out of 1002 reviews" "
Rating 4 - Poor. 11 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
OK, a bit expensive for a pub with rooms
Stayed 1 night in Apr 2024
Response from Marketa on 17 Apr 2024
Dear Jeremy, thank you for taking time write us a review. We understand your perspective and appreciate your feedback. While we strive to offer an exceptional experience at The Chamberlain Hotel, we also value affordability. Rest assured, we continually review our pricing to ensure it aligns with the quality and value of our accommodations and services. Your input helps us in this ongoing process, and we hope to have the opportunity to welcome you back in the future. If you have any further suggestions or concerns, please don't hesitate to reach out. Warm regards, Marketa

10/10 Excellent

Tracey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was outstanding! Rooms comfortable, good beds. Decent restaurant, good breakfast. Close underground stations.
Stayed 6 nights in Apr 2024
Response from Marketa on 17 Apr 2024
Dear Tracey, thank you so much for taking the time to share your wonderful feedback with us! We couldn't be happier to hear that your stay at The Chamberlain Hotel was nothing short of fantastic. Knowing that our staff made such a positive impression on you fills us with joy and pride. We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon for another memorable stay. Until then, take care! Warmest regards, Marketa

6/10 Okay

Michaela

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from euneake on 11 Apr 2024
Good afternoon Micheala,Thank you for leaving us a review! We hope that you will book with us again soon at the Chamberlain hotel! Kind regards,Euneake

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Marketa on 10 Apr 2024
Dear Kenneth, thank you for your time to review us. We hope to see you again in the The Chamberlain Hotel in the future. Kindest regards, Marketa

10/10 Excellent

Melissa

Travelled with family
Liked: Amenities
The hotel was conveniently located easy walking distance to the tube and the tower. The staff were friendly and accommodating. The breakfast was excellent! I would recommend choosing the hotel
Stayed 3 nights in Mar 2024
Response from James on 26 Mar 2024
Dear MelissaThank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our hotel's prime location, found our staff accommodating, and enjoyed your complimentary breakfast. Providing a seamless experience for our guests is always our top priority, and your satisfaction means the world to us. We can't wait to have the pleasure of hosting you again for another memorable stay!Kind Regards,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from James on 26 Mar 2024
Dear MatthewWe're thrilled to see you enjoyed your stay! Thank you for choosing us. We hope to welcome you back soon for another fantastic experience!Kind Regards

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt homely. Breakfast very good. Brilliant location. Good size room for a london hotel. Will use again.
Stayed 1 night in Mar 2024
Response from euneake on 24 Mar 2024
Dear Penny,Thank you for leaving us a great review! We are so happy that you enjoyed every part of your stay and that you also enjoyed the breakfast. We hope to see you at The Chamberlain again.Kind regards,Euneake

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, coffee and tea facilities in room and these were replenished every day during our stay, breakfast was included and was delicious! The hotel was very clean and staff were helpful and friendly. A few mins walk from two underground stations. Will most definitely stay in this property again.
Stayed 3 nights in Mar 2024
Response from Euneake on 18 Mar 2024
Dear Tanya,Thank you for leaving us a top marks review! We're so pleased that you've enjoyed your stay with us and that it was excellent! We're thrilled that you chose to book with us and we hope that you will not hesitate to join us again another time for a fantastic stay! Kind regards,Euneake

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Response from Euneake on 18 Mar 2024
Dear Frank, Thank you for leaving us a top marks review! We're so pleased that you've enjoyed your stay with us and that it was very good! We're thrilled that you chose to book with us and we hope that you will not hesitate to join us again another time for a fantastic stay! Kind regards,Euneake

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gabriela on 28 Feb 2024
Dear Sabrina, thank you for leaving us a top marks review! We're so pleased that you've enjoyed your stay with us and hope that you will book with us again soon at the Chamberlain hotel! Warmest regards, Gabriela

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Marketa on 27 Feb 2024
Dear Tony, thank you for leaving us a review! We hope to see you at the Chamberlain in the near future for another great stay! Kind regards, Marketa

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine for a theatre break. Local to 2-3 tube stations. Had a free drink in the bar which was a nice touch. It was quiet in there but service was slow and server was not interested. Reception staff and breakfast staff were great
Stayed 1 night in Feb 2024
Response from Marketa on 26 Feb 2024
Dear Robert, thank you for taking the time to share your feedback with us! We're delighted to hear that our reception and breakfast teams met your expectations during your recent stay. However, we sincerely apologize for any inconvenience caused by the slow service at the bar. Your feedback is invaluable to us, and rest assured, we will address this issue with our bar team to ensure smoother service in the future.We truly appreciate your understanding and hope to have the opportunity to welcome you back to the Chamberlain for another exceptional stay soon! Warm regards, Marketa

6/10 Okay

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Gabriela on 24 Feb 2024
Dear Lucy , thank you for taking time to rate us. We appreciate honest feedback and we would welcome if you could be specific to why you think we deserved only 3 stars. If you would like to get in touch with us to provide a bit more information about your stay please do. We still hope your stay was pleasant one. Kind regards, Gabriela

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Gabriela on 17 Feb 2024
Dear Nathan, Thank you for leaving us a top marks review! We're so pleased that you've enjoyed your stay with us and hope that you will book with us again soon at the Chamberlain hotel. Kind Regards, Gabriela

10/10 Excellent

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, walkable from Liverpool St Station. Close to bars and Tower Bridge. Very friendly staff. Room was comfortable and enjoyed the chocolates and espressos. I like the seating area out the front where we sat for a chilled out drink. Breakfast was included so definitely a positive!
Stayed 1 night in Feb 2024
Response from Gabriela on 11 Feb 2024
Dear Sonya, Thank you for your time to share your experience. We are delighted that you had a great stay and find our staff friendly. It is the best news we can receive! We are hoping we will welcome you at The Chamberlain Hotel soon! Kind Regards, Gabriela

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at the Chamberlain. The room was clean and quiet. The in-house breakfast was amazing! Several options to choose from on the menu, beautiful array of cheese and meats, and tea and coffee would definitely stay here again.
Stayed 6 nights in Jan 2024
Response from Gabriela on 10 Feb 2024
Dear Tammy,Thank you, for leaving such a lovely review.We are delighted that you enjoyed your stay, especially the breakfast. We look forward to welcoming you again.Kind regards, Gabriela

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gabriela on 3 Feb 2024
Dear Adam, Thank you for the top marks! We hope to see you at the Chamberlain in the near future for another great stay! Kind regards, Gabriela

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the City insurance area. Bed comfortable. Bathroom - could use some simple updates like a new faucet.
Stayed 3 nights in Jan 2024
Response from Gabriela on 26 Jan 2024
Dear Mark, Thank you for leaving us a review! We are always looking for ways to improve our guest's experience with us and we appreciate the honest feedback. We hope that your stay with us was a still positive one and that you would still book with us again in the future! Kind regards, Gabriela

10/10 Excellent

Martin

Stayed 1 night in Jan 2024
Response from Gabriela on 20 Jan 2024
Dear Martin, Thank you for the top marks! We hope to see you at the Chamberlain in the near future for another great stay! Kind regards, Gabriela

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Gabriela on 18 Jan 2024
Dear Donald, Thank you for the top marks! We hope to see you at the Chamberlain in the near future for another great stay! Kind regards, Gabriela

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel - some really nice little touches like chocolates and great coffee in the room. Only 4 stars because the windows were clearly quite old and the street noise was pretty loud.
Stayed 1 night in Jan 2024
Response from Marketa on 18 Jan 2024
Dear Emma, thank you for your time to leave us a review. We are very happy you have had good stay and liked the important nice touches! We are sorry about the noise from the street but we still hope you will visit us again in the near future. Warmest regards, Marketa

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room, comfortable bed and nice size shower. Nice extras such as free drink coupon. Friendly staff and very good location, would definitely stay again.
Stayed 1 night in Jan 2024
Response from Marketa on 18 Jan 2024
Dear Mark, thank you for your time to share your experience. We are delighted that you had a great stay and find our staff friendly. It is the best news we can receive! We are hoping we will welcome you at The Chamberlain Hotel soon! Warm regards, Marketa

10/10 Excellent

Lorraine

Stayed 1 night in Jan 2024
Response from Gabriela on 16 Jan 2024
Dear Lorraine, Thank you for leaving us a top marks review! We're so pleased that you've enjoyed your stay with us and hope that you will book with us again soon at the Chamberlain hotel! Kind Regards Gabriela

8/10 Good

Yassir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Gabriela on 12 Jan 2024
Dear Yassir, Thank you for taking the time to rate us. We hope to see you at the Chamberlain in the near future for another great stay! Kind Regards Gabriela

6/10 Okay

Weijun, Liverpool

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Marketa on 13 Jan 2024
Dear Weijun, thank you for taking time to write us a review. We appreciate honest feedback and we would welcome if you could be specific to why you think we deserved only 3 stars. If you would like to get in touch with us to provide a bit more information about your stay please do. We still hope your stay was pleasant one. Kind regards, Marketa

8/10 Good

Gamal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel poor soundproofing
Great hotel although did not get a good nights sleep as I could hear the footsteps pounding around in the room above me for most of the night. So soundproofing is not that good. Great breakfast though and friendly staff and very comfortable bed
Stayed 1 night in Jan 2024
Response from Gabriela on 12 Jan 2024
Dear Gamal, Thank you for leaving a review for us about your stay. We take all points into consideration. We are always looking for ways to improve our guest's experience with us and we appreciate the honest feedback. Kind reagrds, Gabriela

8/10 Good

E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good City hotel
Friendly staff, clean comfortable room and good facilities. Ideal for a stop-over in the City.
Stayed 1 night in Dec 2023
Response from Gabriela on 4 Jan 2024
Dear E, Thank you for taking the time to leave us this review! We're thrilled that you chose to book with us and we hope that you will not hesitate to join us again another time for a fantastic stay! Kind regards, Gabriela

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 1 night stay in the hotel whilst visiting London for Christmas. Easy to get to on the tube. Hotel was clean and comfortable. Breakfast was brilliant. Wish we could have stayed longer.
Stayed 1 night in Dec 2023
Response from Gabriela on 2 Jan 2024
Dear LisaThank you for leaving us a lovely review! We're so pleased that you chose to book with us and that you were happy with your room and loved the complimentary breakfast! We hope to see you at the Chamberlain in the near future for another great stay! Kind Regards Gabriela

10/10 Excellent

Peterson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Gabriela on 4 Jan 2024
Dear Peterson, Thank you for the top marks! We hope to see you at the Chamberlain in the near future for another great stay! Kind regards, Gabriela

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
City of London stay
Check in was supposed to be 3 pm but could not check in til 4 pm. No bottled water. Slow service at bar. Service was not very professional or dressed like hotel staff. No late check out without paying.
Stayed 4 nights in Dec 2023
Response from Marketa on 13 Jan 2024
Dear Anonymous, thank you for your time to leave us a review. We are truly sorry your check-in was delayed. It is not happening very often and if you would leave your name I could have a look what the issue was so we could prevent whatever happened that day for the future. All our rooms are thoroughly checked before they are released for check-in and there is bottled water in the mini fridge in every room. Regarding the dress code, we believe that personality is over uniformity. It is very important to us that our team members feel comfortably so they can provide the best service they can, rather than let them be stuck in the uniform which can be very irritating. We do provide professional service as can be seen in other reviews and our reception and hotel staff are being praised in majority of them. As I mentioned before we cannot do much if we do not know what the issue was so if you would like to get in touch with us to discuss this further, please do not hesitate. Kind regards, Marketa

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2023
Response from Marketa on 16 Dec 2023
Dear Christopher, thank you for leaving us a top marks review! We're so pleased that you've enjoyed your stay with us and that it was excellent! We hope that you will book with us again soon at the Chamberlain hotel! Kindest regards, Marketa

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in London
Lovely hotel. Very modern and great location. Poor service for breakfast.
Stayed 1 night in Dec 2023
Response from Marketa on 16 Dec 2023
Dear Matthew, Thank you for leaving us a review. We are happy that you find the hotel modern and that it has a great location. I am very sorry to hear there was a poor service at the breakfast and if you would not mind to share a details, please do not hesitate to contact us. We value every constructive feedback that can help us to grow our service. Kindest regards, Marketa

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Marketa on 3 Dec 2023
Dear Andrew, thank you for leaving us a top marks review! We're so pleased that you've enjoyed your stay with us and that it was excellent! We hope that you will book with us again soon at the Chamberlain hotel! Kindest regards, Marketa

10/10 Excellent

Victoria, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely room. Nice amenities in the bathroom and room. Highly recommend!
Stayed 2 nights in Nov 2023
Response from Gabriela on 15 Nov 2023
Dear Victoris, Thank you for your excellent review !We hope to welcome you again soon. Kind regards, Gabriela

6/10 Okay

Tony

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Nice people, hotel room needs updating
People very nice however rooms in desperate need of updating.
Stayed 1 night in Nov 2023
Response from Marketa on 26 Nov 2023
Dear Tony, thank you for leaving us a review! We are always looking for ways to improve our guest's experience with us and we appreciate the honest feedback. We hope that your stay with us was a still positive one and that you would still book with us again in the future! Kindest regards, Marketa

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location just short walk from Aldgate tube. Hotel very comfortable. Breakfast was freshly cooked to order and a great choice available on the menu. Had Spinach and egg florentine on muffin - far better than what you can get at the usual hotel buffet style breakfasts. There is a buffet of cold continental breakfast included as well. Best hotel breakfast I’ve had for a while.
Stayed 1 night in Nov 2023
Response from Gabriela on 15 Nov 2023
Dear Steve, thank you for taking the time to leave us this review! We're thrilled that you chose to book with us and we hope that you will not hesitate to join us again another time for a fantastic stay! Kind Regards, Gabriela

6/10 Okay

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sleep
Trains ran under my room all night and I received very little sleep during my 5 night stay
Stayed 5 nights in Nov 2023
Response from Marketa on 16 Dec 2023
Dear Kevin, Thank you for taking time to leave us a feedback. I am really sorry that you had no sleep. If you will experience any discomfort in the future, please contact our reception, I am sure we would find an option to make you comfortable with good night sleep. Warmest regards, Makreta

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from Marketa on 14 Nov 2023
Dear Scott, thank you for taking the time to leave us this review! We're thrilled that you chose to book with us and we hope that you will not hesitate to join us again another time for a fantastic stay! Warmest regards, Marketa

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good dinning facilities.
Stayed 1 night in Nov 2023
Response from Marketa on 14 Nov 2023
Dear Michael, thank you for leaving us a top marks review! We're so pleased that you've enjoyed your stay with us and that it was excellent! We hope that you will book with us again soon at the Chamberlain hotel! Warm regards, Marketa

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very good location for tube and attractions. Room very nice. Lots of new staff in restaurant. Breakfast could have being less chaotic.
Stayed 2 nights in Sep 2023
Response from Marketa on 4 Nov 2023
Dear Daniel, thank you for leaving us a top marks review! We're so pleased that you've enjoyed your stay with us and that it was excellent! We hope that you will book with us again soon at the Chamberlain hotel! Kindest regards, Marketa

10/10 Excellent

Paul

Stayed 1 night in Oct 2023
Response from Marketa on 1 Nov 2023
Dear Paul, thank you for taking the time to leave us this review! We're thrilled that you chose to book with us and we hope that you will not hesitate to join us again another time for a fantastic stay! Warm regards, Marketa

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Chamberlain Hotel on 29 Oct 2023
Dear Alan, Thank you for your excellent review!We hope to welcome you again soon.Kind regards, Laura

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Great hotel. Friendly staff. Good supper in bar - with very helpful service. Breakfasts were brilliant!! Have. Booked another stay Lovely room - only thing that would have made it better would have been a bath!
Stayed 2 nights in Oct 2023
Response from The Chamberlain Hotel on 28 Oct 2023
Dear Joanna,Thank you, for leaving such a lovely review.We are delighted that you enjoyed your stay, especially the breakfast. We also thank you for showing appreciation towards our staff, it truly makes a difference.We look forward to welcoming you again.Kind regards, Laura

8/10 Good

Hemal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London chamberlain hotel
Amazing hotel in a lovely part of London. Brilliant rooms and great choice of fresh breakfast. Will be staying here again.
Stayed 1 night in Oct 2023
Response from Marketa on 27 Oct 2023
Dear Hemal, thank you for leaving us a lovely review! We hope to see you at the Chamberlain in the near future for another great stay! Warm regards, Marketa

10/10 Excellent

Neil

Stayed 1 night in Oct 2023
Response from Marketa on 27 Oct 2023
Dear Neil, thank you for leaving us a top marks review! We're so pleased that you've enjoyed your stay with us and that it was excellent! We hope that you will book with us again soon at the Chamberlain hotel! Warmest regards, Marketa

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Marketa on 20 Oct 2023
Thank you for leaving us a top marks review! We're so pleased that you've enjoyed your stay with us and that it was excellent! We hope that you will book with us again soon at the Chamberlain hotel! Kindest regards, Marketa

10/10 Excellent

Nilda

Stayed 5 nights in Oct 2023
Response from Marketa on 6 Nov 2023
Dear Nilda, thank you for leaving us a top marks review! We're so pleased that you've enjoyed your stay with us and that it was excellent! We hope that you will book with us again soon at the Chamberlain hotel! Kindest regards, Marketa

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely decorated, modern and clean hotel in a great location. Staff were friendly and helpful. Would stay again. Good value for money.
Stayed 1 night in Oct 2023
Response from The Chamberlain Hotel on 15 Oct 2023
Dear Amy,Thank you for your king review.We appreciate the compliments regarding the staff and are delighted you liked the hotel.We hope to welcome you again.Kind regards, Laura

10/10 Excellent

Isabelle

Stayed 5 nights in Oct 2023
Response from Marketa on 20 Oct 2023
Dear Isabelle, thank you for leaving us a lovely review! We hope to see you at the Chamberlain in the near future for another great stay! Warmest regards, Marketa

10/10 Excellent

Mick

Very impressed with this hotel, exceeded expectations
Stayed 1 night in Oct 2023
Response from The Chamberlain Hotel on 14 Oct 2023
Dear Mick,Thank you for taking time to leave us a review and appreciating our hotel.We hope to welcome you again.Kind regards, Laura.