Ratings based on 1,394 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Checking in poor

Posted 26-Feb-2015
Pros: Comfortable bed with good facilities which is why we stay regularly
Cons: Allowing earl check in after 12 as an exception
Location: Ideally situated for north terminal departures
Disgusted that at 12.30 we could not check in and we're asked to pay 30pounds for the privilege.obviously there would have been a room if we had paid but that is extortion and we were not impressed,
3 out of 5
Recommended
for Families
by A verified travellerfrom British Isles

Spacious room; AC a problem

Posted 17-Feb-2015
Pros: Convenience: a walk from North Terminal. Spacious room. Comfortable beds. Pleasant common areas.
Cons: Heating/cooling system: noisy and too cold.
Location: Very convenient for North Terminal. Did not explore local area.
Stayed overnight whilst transferring flights. As a family of four we took connecting rooms. These were spacious and the beds were comfortable, but the AC would not get the room to a comfortable temperature; as a result it was noisy and cold.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

early flight? hassle free

Posted 07-Feb-2015
Pros: convenience
Cons: lifts
Location: gatwick airport terminal N
the hotel is literally next to the north terminal - very convenient. defo not a resort-type of hotel, but quite comfy. the only thing i found not so pleasant is that the lifts are very slow.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good Airport Hotel

Posted 06-Feb-2015
Pros: The staff, the location, the facilities
Cons: Proper coffee in the room would be better than the awful freeze dried stuff
Great hotel, lovely staff, very easy to walk to North Terminal
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice location

Posted 02-Feb-2015
Room was Clean and comfortable and nicely appointed. Restaurant and bar however was poor- over expensive, average quality and poor / slow service
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Liverpool

Smart and sophisticated

Posted 31-Jan-2015
Everything well worth the tariff. Rooms quiet and comfortable; bar relaxed. Food decent although pizza a bit 'doughy'. Only gripe was bar man in Kua. Not very welcoming or helpful
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Guildford

Easy Access!

Posted 26-Jan-2015
Pros: Great staff and enjoyed the view of the airport
Cons: No milk in the tea and coffee tray - guess it had not been checked when cleaned.
Location: Fly with no worries about being late!
Very easy check in and good looking room. Good hotel facilities throughout.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Excellent access to BA departures

Posted 24-Jan-2015
Completely effective stay. Everything a traveller requires.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Spain

Covenient comfortable for early flight departure .

Posted 19-Jan-2015
Pros: A feeling of quality with a good ambiance.
Cons: Nothing specifically.
Location: Excellent location for departures from LGW North Terminal.
Although a short visit, it was enough to appreciate the quality of the hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Palm Beach, Florida

Pleasant, Convenient Hotel For Layover

Posted 14-Jan-2015
Pleasantly surprised by the Chinese restaurant, which had perfectly spiced food and was a wonderful place for dinner.