Ratings based on 1,077 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller from UK

Airport hotel

Posted 30-Jul-2014
Pros: It was very busy, but very quiet.
Cons: Nothing that immediately comes to mind. We were more than happy with the hotel.
Location: Gatwick airport, not much to do really. The purpose of the hotel was to make it easier to check in early in the morning.
Great location, staff were professional and very helpful. Room was clean and tidy, sofa bed for the young one was a fold down double bed, which was good. Very comfortable beds, showers were good, and room size was more than sufficient for a family of three. Overall I would recommend this hotel as a good overnight stop before flying out of Gatwick.
5 out of 5
Recommended
for Everyone
by A verified traveller from nottingham

Great airport hotel

Posted 19-Jul-2014
The best airport hotel we have stated at - good rooms, friendly staff and very convenient for the terminal which is over a bridge.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great location, staff and facilities

Posted 17-Jul-2014
Only stayed for one night but the location, staff and facilities more than matched my expectations!
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Excellent staff, room, facilities, location

Posted 12-Jul-2014
Pros: everything
The hotel looks awesome and the rooms are modern, the location is great right in the airport. I loved everything about it. We needed a baby crib and it was nicely prepared in our room. The concierge and reception staff were excellent, especially one concierge employee from Portugal who gave us tips regarding our trip, since we were flying there.
5 out of 5
Recommended
for Everyone
by A verified traveller

very nice hotel very convenient

Posted 12-Jul-2014
check in was very good, a nice room very comfortable ,
5 out of 5
Recommended
for Everyone
by A verified traveller from phoenix, az

Great stay at airport

Posted 03-Jul-2014
Pros: The beds were great.
Cons: The service at the restaurants was not great and especially since service charges are added.
Location: Great because it's at the airport.
Very nice stay and the beds are wonderful. The hotel is very convenient to the North Terminal.
3 out of 5
by A verified traveller from switzerland

Over priced

Posted 02-Jul-2014
I felt that the room decor was a little dated . The bed wasnt that comfortable for an airport hotel. However the bar restaurant was lovely & the front desk lady was charming
4 out of 5
Recommended
for Everyone
by Grant from GLA

Stopover in Gatwick

Posted 29-Jun-2014
Nice comfortable, quiet and clean room. Right in the airport so minimum hassle to get to.
5 out of 5
Recommended
for Everyone
by thguernsey from Guernsey

Convenient and comfortable

Posted 26-Jun-2014
Pros: The convenience when using Gatwick, and the generally pleasant ambiance.
Location: It is adjacent to the Gatwick North Terminal, and the South Terminal and railway staion are reached easily and quickly by monorail.
We recently spent 2 nights at the Sofitel and it was as good as ever. Flying in or out of Gatwick the Sofitel is easy to access and it is comfortable (without being luxurious), and the staff are good. We choose to eat in the Oriental resaurant, where we find the food and service very good. In particular, Simon Lam, the manager of the restaurant is very efficient and pleasant..
5 out of 5
Recommended
for Everyone
by Mick from Dublin

Convenient luxury

Posted 25-Jun-2014
Silent room at an airport? Beds like clouds? Gotta be The Gatwick Sofitel!!