Ratings based on 1,128 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveller from Isle of Man

Perfect when passing through Gatwick airport.

Posted 10-Aug-2014
The rooms are very comfortable and do not have a 'cramped' feel. The mattress is particularly good as is the bed linen. We would always stay here if the rates were reasonable at the time. The only criticism is the price charged for food in the hotel but, the airport facilities are only a short walk away.
5 out of 5
Recommended
for Everyone
by A verified traveller from kent uk

Hotel connected to gatwick north

Posted 05-Aug-2014
Excellent hotel and service. Highly recommend for wheelchair users as concierge will even arrange assistance with airport to get you to your plane with luggage. 5*****.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel near airport

Posted 03-Aug-2014
Had to book this hotel as I arrived at Gatwick too late to get home to the North East by train or air. Only paid a little more than I would have at the adjacent Premier Inn but was more comfortable and better appointed. Check-in staff were all busy when I arrived but another member of staff saw me arrive and walked over to check me in, as you would expect from an expensive hotel. Room/ bed was comfortable but I can't comment in food & drink facilities.
4 out of 5
Recommended
for Families
by A verified traveller from UK

Airport hotel

Posted 30-Jul-2014
Pros: It was very busy, but very quiet.
Cons: Nothing that immediately comes to mind. We were more than happy with the hotel.
Location: Gatwick airport, not much to do really. The purpose of the hotel was to make it easier to check in early in the morning.
Great location, staff were professional and very helpful. Room was clean and tidy, sofa bed for the young one was a fold down double bed, which was good. Very comfortable beds, showers were good, and room size was more than sufficient for a family of three. Overall I would recommend this hotel as a good overnight stop before flying out of Gatwick.
5 out of 5
Recommended
for Everyone
by A verified traveller from nottingham

Great airport hotel

Posted 19-Jul-2014
The best airport hotel we have stated at - good rooms, friendly staff and very convenient for the terminal which is over a bridge.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great location, staff and facilities

Posted 17-Jul-2014
Only stayed for one night but the location, staff and facilities more than matched my expectations!
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Excellent staff, room, facilities, location

Posted 12-Jul-2014
Pros: everything
The hotel looks awesome and the rooms are modern, the location is great right in the airport. I loved everything about it. We needed a baby crib and it was nicely prepared in our room. The concierge and reception staff were excellent, especially one concierge employee from Portugal who gave us tips regarding our trip, since we were flying there.
5 out of 5
Recommended
for Everyone
by A verified traveller

very nice hotel very convenient

Posted 12-Jul-2014
check in was very good, a nice room very comfortable ,
5 out of 5
Recommended
for Everyone
by A verified traveller from phoenix, az

Great stay at airport

Posted 03-Jul-2014
Pros: The beds were great.
Cons: The service at the restaurants was not great and especially since service charges are added.
Location: Great because it's at the airport.
Very nice stay and the beds are wonderful. The hotel is very convenient to the North Terminal.
3 out of 5
by A verified traveller from switzerland

Over priced

Posted 02-Jul-2014
I felt that the room decor was a little dated . The bed wasnt that comfortable for an airport hotel. However the bar restaurant was lovely & the front desk lady was charming