Ratings based on 1,522 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from norway

Perfect overnight stay after or before a flight

Posted 28-Jul-2015
Clean friendly hotell, perfect for an overnight stay between flights. Not much to do outdoors, but everything is taken good care of indoors. Coming back again and again. Recommemd!
3 out of 5
Recommended
for Couples
by A verified traveller

Gatwick Soffitel

Posted 16-Jul-2015
Pros: Good location for the airport
Cons: as above, and the staff in the bar were poor.
The entrance smelt of fish. The TV did not work correctly. The wardrobe was at the side of the bed and you had to shift the bed to get into the wardrobe. This is the worst room ( superior twin) I have had, but usualy book direct, as they did not have one available I tried Expedia and got this room through you, makes one think that the poor rooms go to you?
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the airport

Posted 13-Jul-2015
Very good location and great staff. Clean room and good food
5 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Excellent airport hotel!!

Posted 07-Jul-2015
The staff was friendly and accommodating, the rooms were spacious with comfy beds (my husband loved the view of the runway from our window) and the fact that there were three restaurants to choose from including a delicious Chinese restaurant made our stay really lovely. And the fact that the hotel is connected to the airport made it super convenient getting to my early morning flight. Will definitely stay again the next time I fly out of Gatwick.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful Airport Accommodations!

Posted 07-Jul-2015
Pros: Location, dining options and amenities were ideal.
Cons: The A/C temperature in my room did not always regulate itself as it should. Some times it seemed to blow very little cool air.
Location: I would highly encourage travelers to take the Gatwick Express train from the airport to Victoria Station in London, in roughly 35 mins.
The Sofitel London Gatwick Hotel is an ideal location for the business traveler or leisure traveler who wishes to stay close to the airport pre or post holiday. The accommodations, amenities and services are truly first class and the staff at this hotel are on top of their game!
5 out of 5
Recommended
for Everyone
by A verified traveller from Jersey

Excellent choice will use again

Posted 06-Jul-2015
Pros: Everything
Location: Perfect for Gatwick Airport
Enjoyed my stay although very short -- will use again in the future
4 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

SOFITEL - Gatwick Airport

Posted 05-Jul-2015
Very handy for Gatwick Airport. In North terminal but right next to free shuttle to South terminal as well. Very clean, smells great. Staff nice. Fairly flexible with check in. One issue - no where nearby for cheap food, if you just fancy a burger or something, you end up paying high room service prices.
5 out of 5
Recommended
for Everyone
by A verified traveller from scotland

fantastic hotel joined to terminal

Posted 01-Jul-2015
good sized room , very convenient location , one of the comfiest beds ever slept in, staff friendly and helpful, hotel and room very clean, no complaints, would highly recommend
3 out of 5
Recommended
for Everyone
by A verified traveller from New York

Excellent for an airport

Posted 01-Jul-2015
Upgrades and discounts were a nice surprise. Nevertheless a bit pricy. The Jamie Oliver cafe at North Terminal offers a decent foodie fix for less if you're watching the pocket.
5 out of 5
Recommended
for Everyone
by A verified traveller from Minneapolis

Location! Location! Location !

Posted 01-Jul-2015
Pros: Conveniently located, with easy access to airport, and car rental services.
Cons: It's hard to imagine !
Location: I did not have the opportunity to assess other available resources in the vicinity, and would therefore,be unable to comment on that aspect.
This was an overall positive experience for me. The room facilities were clean, and well maintained. The staff were very accommodating,and helpful with suggestions. I would return for another stay, and perhaps, for a longer period. I give this hotel my highest commendation, and would refer family and friends in the future. Thank you for a very pleasant stay.