Ratings based on 1,432 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Businessaufenthalt

Posted 27-Apr-2015
Pros: Nähe zum Flughafen
Cons: Renovation
Location: Nähe zum Flughafen
Das Hotel ist ganz ok, könnte besser sein für den Preis. Das ganze Gebäude ist schon in die Jahre gekommen. Man könnte wieder einmal renovieren.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Guernsey

Very convenient hotel to airport

Posted 23-Apr-2015
Pros: Location is excellent
All staff were helpful , Rio very clean and food excellent at dinner.
4 out of 5
Recommended
for Everyone
by A verified traveller

A Very Good Airport Hotel

Posted 22-Apr-2015
Pros: Best choice for Gatwick North Terminal Hotels.
Cons: Bathrooms to be renovated, beds need new mattresses that don't have a waterbed feel and the free WiFi needs to have a much higher speed.
Service was excellent. All Staff encountered were very friendly. My only comments toward improvement of this 5 Star Branded Hotel are for the Bathrooms to be renovated, beds need new mattresses that don't have a waterbed feel and the free WiFi needs to have a much higher speed than the 128 kbps allocation.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Amsterdam

geweldig hotel

Posted 13-Apr-2015
Pros: Zo dicht bij de luchthaven ..
mooie grote en schone kamer. wel te horen is als s,morgens de eerste grote vliegtuigen opstijgen .
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Francisco

Great Hotel

Posted 12-Apr-2015
This is a great hotel with a wonderful staff. The lady who greeted us at check in was fantastic.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom channel islands

Best hotel at Gatwick

Posted 12-Apr-2015
Pros: Location, condition and friendly staff.
Cons: All good
Location: Great for North Terminal
Speedy check in; reasonably priced food in Urban restaurant; comfortable room with very little aircraft noise; free wifi; and great location for North Terminal.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very pleasantly surprised

Posted 06-Apr-2015
The location is very convenient to Gatwick airport. The staff were friendly and professional. The room was small, clean and well maintained. The price was excellent.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Trinidad & Tobago

Very convenient!

Posted 06-Apr-2015
This hotel is very convenient for those traveling out of LGW who don't want the hassle of the trip to Gatwick early in the morning. The restaurants are excellent & the service was wonderful. Will do it again
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Apr-2015
Convenient and comfortable place for a layover at LGW
3 out of 5
by A verified travellerfrom uae

Sofitel v Premier Inn

Posted 28-Mar-2015
The most redeeming feature of the hotel is the gantry that runs from the airport that stops you getting wet from the rain. Other than that, the Premier Inn wins every time. Cheaper, cleaner, more comfy bed, better shower, faster wifi. Chinese restaurant was decent, served by authenticly abrupt Hong Kong types. Bar atrocious.