Ratings based on 1,180 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Surrey

Great view from my room

Posted 19-Oct-2014
Perfect for a plane spotter if you have a superior room and lobby area is impressive with spacious feel and bars and restaurants overlooking.
4 out of 5
Recommended
for Couples
by A verified traveller from Jersey

Business stopover

Posted 17-Oct-2014
Pros: Proximity to Gatwick, comfortable, nice atmosphere, food pretty good
Cons: Spa treatments
Location: No knowledge
Very comfortable hotel, nice atmosphere, very convenient for Gatwick. Would be even better by provision of spa facilties - (treatments/massage).
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada, Ontario.

Hotel stay.

Posted 16-Oct-2014
My wife and I had a two day stop over in England. Our general experience with hotels in England has been less than impressive so we were delighted at the Sofitel especially given that it was within the airport complex.
5 out of 5
Recommended
for Everyone
by A verified traveller from Exeter

Perfect hotel for early flight from London Gatwick

Posted 12-Oct-2014
Pros: Loacation is perfect, and it was comfortable. Continental Breakfast starts at 0500 which is useful for early departures
Cons: Signage to the hotel in the airport could be more clear.
We had an early flight from Gatwick so needed a hotel on site. Sofitel was more expensive than others but it was worth it. It is a short walk from Gatwick rail station, and a short walk to departures. Rooms were comfortable, clean and quiet, and we enjoyed a complimentary drink in the bar. Breakfast starts at 0500 which is useful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Departure point

Posted 10-Oct-2014
A good place to start a holiday as it adds spice to the adventure ahead
5 out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

Overnight for airport

Posted 09-Oct-2014
Pros: Helpful staff, comfortable rooms and convenience for airport
Cons: Take down the drink prices!
Location: The location is ideal for anyone overnighting at Gatwick airport, but it is possible to get a train into London and do things there.
The main advantage of this hotel is the convenience for Gatwick airport. The staff are efficient and helpful and are used to people coming and going at difficult hours. The food choice is good, the breakfasts are excellent but a little pricey. The prices for alcoholic drinks are ridiculously high.
5 out of 5
Recommended
for Everyone
by A verified traveller from Essex

Close to Gatwick.

Posted 08-Oct-2014
Pros: Near to the airport. A short walk. Comfortable beds, pillows and tea and coffee facilities in the room.
Location: A short walk to the airport.
Check in and check out very quick and easy. Pleasant staff. Excellent service at breakfast with a very good selection of food.
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta, Georgia

Fabulous hotel attached to the airport for travele

Posted 03-Oct-2014
Pros: Everything.
Cons: The room temperature blower should be programed to turn off on accasion. The constant noise of the blower is a little irretating.
Location: We ate at a restaurant in the terminal and it was good. Also, the hotel offers choices to eat. There are shops in the hotel and terminal to visit.
Friendly people who take care of your every need. Whatever your needs are the staff is ready to take care of it and quickly. Excellent place to layover for a night.
2 out of 5
by A verified traveller

Gatwick disappointment

Posted 01-Oct-2014
Pros: Proximity to the airport
Cons: Staff attitude
Location: catch a plane
I arrived circa 1 hour ahead of check in time and was told (not very politely) to wait or pay £30 for the privilege of dropping my bag off in my room. I declined and waited in the foyer until I was summoned to check-in. I was disappointed at the way I was treated and the fact that I was offered a £30 charge.
5 out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

Hotel very convenient for Gatwick airport

Posted 30-Sep-2014
Pros: Convenience, helpfulness of staff, food choices.
Cons: Charge less for a beer or glass of wine!
Location: very convenient for Gatwick airport---main reason for staying there. Can take train to London and visit sights there.
Very satisfied with all aspects of the hotel except the prices of alcoholic drinks which are ridiculously high!