Ratings based on 1,198 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Bermuda

Clean, very convenient to Gatwick North Terminal b

Posted 08-Nov-2014
Pros: Proximity to North Terminal
Cons: Include Breakfast for a reasonable price.
Location: N/A
Great stay in a very clean room, good choice of restaurants for Dinner but would consider Breakfast very expensive
Comment from Hotel Management
23-Nov-2014 by Guest Relations, Hotel Management
Bonjour, We thank you for posting your comments regarding your most recent stay at the hotel. We were delighted that you were satisfied with the services and facilities that we provide in the hotel. We do have a Breakfast offer available of £13.45 per person upon check-in, I am sorry if you were not offered this at the time of your arrival. We do hope that we may have the pleasure of welcoming you back to Sofitel London Gatwick in the near future. Regards, Sofitel London Gatwick
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Iceland

Excelent airport hotel

Posted 07-Nov-2014
Pros: The bed
Location: North terminal and thus close by for Easyjet
Good hotel connected to the North terminal. Very nice bar and resturant.
Comment from Hotel Management
23-Nov-2014 by Guest Relations, Hotel Management
Bonjour Ragnar, Thank you for your 5-Stars!! We were delighted that you were satisfied with the services and facilities that we provide in the hotel. We do hope that we may have the pleasure of welcoming you back to Sofitel London Gatwick in the near future. Regards, Sofitel London Gatwick
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Nov-2014
Very enjoyable stay.This is not the first time we have overnighted at the Sofitel We will stay again as the hotel is very convenient to overnight for early flights.
Comment from Hotel Management
17-Nov-2014 by Guest Relations, Hotel Management
Bonjour!, Thank you for your feedback regarding your most recent stay at Sofitel London Gatwick, I am delighted that you found our hotel convenient for your requirements. We look forward to welcoming you back here on many future occasions. Sincerely, James Berry General Manager
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Denia, Spain

Excellent access to airport

Posted 06-Nov-2014
Pros: Close to airport
Fast check in. Friendly efficient staff. Room comfortable.
Comment from Hotel Management
23-Nov-2014 by Guest Relations, Hotel Management
Bonjour Yvonne, Thank you for your 5-Stars!! We were delighted that you were satisfied with the services and facilities that we provide in the hotel. We do hope that we may have the pleasure of welcoming you back to Sofitel London Gatwick in the near future. Regards, Sofitel London Gatwick
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice, convenient

Posted 04-Nov-2014
Room was too hot, to be comfortable, everything else was excellent.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Surrey

Great view from my room

Posted 19-Oct-2014
Perfect for a plane spotter if you have a superior room and lobby area is impressive with spacious feel and bars and restaurants overlooking.
Comment from Hotel Management
14-Nov-2014 by Guest Relations, Hotel Management
Bonjour Ian, We thank you for posting your comments regarding your most recent stay at the hotel. We were delighted that you were satisfied with the services and facilities that we provide in the hotel. We do hope that we may have the pleasure of welcoming you back to Sofitel London Gatwick in the near future. Regards, Sofitel London Gatwick
4 out of 5
Recommended
for Couples
by A verified travellerfrom Jersey

Business stopover

Posted 17-Oct-2014
Pros: Proximity to Gatwick, comfortable, nice atmosphere, food pretty good
Cons: Spa treatments
Location: No knowledge
Very comfortable hotel, nice atmosphere, very convenient for Gatwick. Would be even better by provision of spa facilties - (treatments/massage).
Comment from Hotel Management
14-Nov-2014 by Guest Relations, Hotel Management
Bonjour Jane, We thank you for posting your comments relating to your most recent stay at the hotel. We were delighted that you were satisfied with your stay. Being an airport hotel it is more transient than, say a resort hotel, however we are regularly undertaking refurbishments throughout the hotel and we are always grateful for additional suggestions and comments. We do hope that we may have the pleasure of welcoming you back to Sofitel London Gatwick in the near future. Regards, Sofitel London Gatwick
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Canada, Ontario.

Hotel stay.

Posted 16-Oct-2014
My wife and I had a two day stop over in England. Our general experience with hotels in England has been less than impressive so we were delighted at the Sofitel especially given that it was within the airport complex.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Exeter

Perfect hotel for early flight from London Gatwick

Posted 12-Oct-2014
Pros: Loacation is perfect, and it was comfortable. Continental Breakfast starts at 0500 which is useful for early departures
Cons: Signage to the hotel in the airport could be more clear.
We had an early flight from Gatwick so needed a hotel on site. Sofitel was more expensive than others but it was worth it. It is a short walk from Gatwick rail station, and a short walk to departures. Rooms were comfortable, clean and quiet, and we enjoyed a complimentary drink in the bar. Breakfast starts at 0500 which is useful.
Comment from Hotel Management
14-Nov-2014 by Guest Relations, Hotel Management
Bonjour Jerry, We thank you for posting your comments regarding your most recent stay at the hotel. We were delighted that you were satisfied with the services and facilities that we provide in the hotel and that you found it in a convenient location. We do hope that we may have the pleasure of welcoming you back to Sofitel London Gatwick in the near future. Regards, Sofitel London Gatwick
4 out of 5
Recommended
for Everyone
by A verified traveller

Departure point

Posted 10-Oct-2014
A good place to start a holiday as it adds spice to the adventure ahead
Comment from Hotel Management
14-Nov-2014 by Guest Relations, Hotel Management
Bonjour, We were delighted that you were satisfied with the services and facilities that we provide in the hotel. We do hope that we may have the pleasure of welcoming you back to Sofitel London Gatwick in the near future. Regards, Sofitel London Gatwick