Ratings based on 444 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Jun-2015
Room not facing the street so no noise at night from an excellent location
3 out of 5
by A verified traveller from Durham

Posted 27-May-2015
Room was small, they said when I booked in I had been given an upgrade and I had originally booked a mid range room. Dread to think what the cheaper rooms are like. It was overall ok but nothing to blow your socks off, the whole place looked a little tired. Staff at breakfast were not very friendly, breakfast its self was a bit sad, ordered the eggs benedict with salmon but it came plain so had to get my own salmon of the buffet, the sandwich ordered by my sister was filled with what looked like in cooked bacon. Overall over priced much better hotels in London available.
5 out of 5
Recommended
for Everyone
by A verified traveller from Belfast

Great hotel in an excellent location!

Posted 25-May-2015
Pros: Everything! Would love to return!
Cons: A very minor quibble but the room service ice-cream had melted by the time I had eaten my main course (a first world problem if ever there was one!).
Location: Perfect for a visit to the theatre, many within walking distance and 'Matilda' is just across the road!
We got upgraded to a suite on arrival which was fantastic, so no idea what the business class room we should have had was like but the suite was gorgeous! Beautifully decorated and furnished (everything seemed very new) with windows overlooking the 'Seven Dials' of Covent Garden. I would definitely return and hope the less expensive rooms would be of a similar standard (if not size!).
5 out of 5
Recommended
for Everyone
by A verified traveller from Bisley

Try it

Posted 24-May-2015
Pros: clean,& a good night sleep,Breakfast options good and tasty
Location: covent garden. you can travel to all the spots from here.
This hotel was excellent and well located. Small room but hey I was staying there not living there.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great for shopping

Posted 19-May-2015
Pros: Central location, nice facilities and helpful staff.
Location: Great for shopping and theatres.
Very nice hotel, staff very pleasant but the room we stayed in (426) was very compact.
5 out of 5
Recommended
for Everyone
by A verified traveller

Super Lage

Posted 05-May-2015
Beste Lage um sich im Zentrum von London zu bewegen!
4 out of 5
Recommended
for Everyone
by A verified traveller from Stockholm

Mycket bra läge

Posted 01-May-2015
Bra,men tvungna att uppgradera rum.dubbelrum standard visade dig vara 140 cm br säng.Lite knappt. Ej varit m om d på Expedia förr. Det blev nästan 3000kr dyrare, tyvärr.
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Wonderful experience

Posted 27-Apr-2015
Pros: Location and standard of accommodation first class
Location: In the heart of Theatre Land and Covent Garden as well as being in a good location to visit the rest of central London.
Good hotel in a great location, the staff were friendly and delivered first class customer service, would recommend to anyone wishing to enjoy central London especially theatre land.
4 out of 5
Recommended
for Everyone
by A verified traveller from Pompano Beach, Florida

Close to the theaters and shopping.

Posted 20-Apr-2015
Rooms are very small. Bathroom shower with only 1/2 shower door. Maintenance workers would simply enter the room without knocking.
4 out of 5
Recommended
for Everyone
by A verified traveller from Charenton

Très bon point d'hébergement à Londres

Posted 13-Apr-2015
Pros: Accueil, confort, petit dejeuner
Cons: "Tarif" mais Londres est chère...
Location: Covent Garden: nombreuses boutiques et restaurants
Accueil efficace et agréable, localisation idéale. Chambre bien insonorisée et confortable. Petit déjeuner buffet bien agrémenté