Ratings based on 349 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Berlin

Zentrales West End Hotel

Posted 19-Jan-2015
Pros: Schön saniert, modern eingerichtet, freundliches Personal, das kleine Probleme, falls sie auftreten, schnell und zuverlässig löst
Cons: Aufdringliches Raumperfum in der Lobby weglassen
Location: Covent Garden, Theater in Laufweite, sowie British Museum, National Gallery, National Portrait Gallery, Shopping
Zum Schnäppchenpreis immer wieder gern für Theatertrips genutzt,
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location for shopping and restos!

Posted 17-Jan-2015
awsome experience. Will go again! The ratio quality price is perfect.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom berkeley

Amazing location, great breakfast

Posted 15-Jan-2015
Location: Best location to many museums, shopping, restaurants
Very nice rooms, clean and well kept. Excellent breakfast and amazing location!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Singapore

Perfectly located for Soho and Covent Garden

Posted 14-Jan-2015
Pros: Location, the comfort of our room and the staff
Cons: The in-room entertainment system is clunky
Location: Right on Seven Dials a perfect location for all of the delights of Covent Garden and Soho, from shopping and eating to bars and theatres
A delightful hotel with charming and helpful staff. Our room was a good size with a good bathroom. We loved the art throughout the hotel an enjoyed both the bar on the evening of our arrival and a good breakfast the following morning. Fantastic central London location and good value for money
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Argyll & Bute

Good Location

Posted 13-Jan-2015
Pros: Location, comfortable and had a great shower.
Location: Theatre across the road, walking distance from the Lyceum theatre, shops and restaurants just a short walk away.
I chose this Hotel as it was walking distance from the Lyceum Theatre where we were booked to see The Lion King. The Hotel was lovely, in a good location about 4 minutes walk from the subway station. We had lots of restaurants just a few minutes walk away. The Hotel was comfortable, nice room and had the best shower ever.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom plymouth

Great location, thoughtful staff.

Posted 09-Jan-2015
Pros: Location Decor Bar Staff
Cons: Pretty much flawless
Location: Theatre, shops just about anything.
Lovely stay in the heart of the west end with great atmosphere and very comfortable rooms.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good Weekend Retreat

Posted 07-Jan-2015
Pros: Everything
Cons: nothing
Location: Underground, theatres and restaurants
This hotel is well situated for central London with theatres and restaurants close by. The staff were absolutely marvellous and I felt very welcome. A good standard of cleanliness was maintained throughout my visit and I could not have enjoyed the experience more.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Maidenhead

Great location

Posted 31-Dec-2014
Great location. We called to ask if we could check in early (or leave our bags) as we were arriving mid morning in London. The front desk were able to accommodate this and in fact we were upgraded to a suite which was lovely. Had a slight problem on check-out as the system went down and we were subsequently incorrectly charged for an additional breakfast but this was quickly put right. Staff were very friendly and helpful. Would recommend for a stay in Central London.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom calgary

Great hotel in an amazing location!!

Posted 21-Dec-2014
Could not have asked for a better hotel! Perfect location, easy access to Tube, restaurants, pubs and shopping! Quiet rooms, comfortable beds, hot shower....it was perfect! Would definetly stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Central hotel

Posted 17-Dec-2014
Pros: Solo female traveler - felt safe, comfortable. Staff was very friendly, helpful. Room was spotless and very quiet.
Location: In the center of everything - coffee shops, shopping, underground, buses, great restaurants and pubs
Walking distance to theatre district, museums, Covent Garden, restaurants, shopping