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Reviews of Radisson Blu Edwardian Bloomsbury Street Hotel, London

4 out of 5
Radisson Blu Edwardian Bloomsbury Street Hotel, London
9-13 Bloomsbury Street, London, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 1005 reviews" "
Rating 8 - Good. 340 out of 1005 reviews" "
Rating 6 - Okay. 96 out of 1005 reviews" "
Rating 4 - Poor. 29 out of 1005 reviews" "
Rating 2 - Terrible. 16 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to two rooms.
Stayed 2 nights in Mar 2024
Response from Shanise on 26 Mar 2024
Dear Richard,Your rating of 4 out of 5 is greatly appreciated. It is evident from your rating that you found our services satisfactory. It's always heartening to know that we are able to meet the expectations of our customers. Our goal is to provide top-notch services and memorable experiences. While we are glad to know we've made a positive impression, we also recognize that there's always room for improvement. Your feedback serves as an important tool in our ongoing effort to enhance our service offerings and attain complete customer satisfaction.We hope to have the opportunity to serve you again in the future, and strive to make your next experience a 5-star one. Please feel free to share any specifics that could help us meet this goal. We believe in constantly learning and evolving to better suit the needs and preferences of our esteemed customers.Warm regards,Shanise LHead Host

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff & beautiful breakfast. Really comfy pillows & bedding. Air con works & can open the window at the same time - bonus as we love a cold room. Definitely will return!
Stayed 1 night in Feb 2024
Response from Daniel on 13 Feb 2024
Dear RachaelIt is truly heartwarming to read your feedback about your recent stay with us. We are thrilled to know that you thoroughly enjoyed the comfort of our bedding and pillows, and appreciated the functionality of our air conditioning system. We understand that details like these can make a significant difference to our guests' experiences.It's also wonderful to hear that our team left a positive impression on you. We strive to provide exceptional service to all our guests, and your kind words serve as a testament to our efforts.We are particularly pleased that you enjoyed our breakfast. Your description perfectly captures the wide variety we aim to offer - from fresh fruits and granola to delectable pastries and cooked options. We believe that a good day starts with a great breakfast, and your feedback validates our efforts in this regard.Your intention to return to us in the future is the highest compliment we could receive. We eagerly look forward to welcoming you back for another memorable stay.Warm regards,Daniel MFront of House Manager

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is really good. Staff are friendly and courteous.
Stayed 2 nights in Jan 2024
Response from Daniel on 9 Feb 2024
Dear HanneWe are delighted to hear that you enjoyed our breakfast buffet. Our aim is always to provide a good start to your day and it is gratifying to know that we achieved this with our range of offerings.Indeed, our breakfast buffet is carefully curated and comprises of a variety of tasty options. From fresh fruits, granola, yogurt and superfoods for a healthy start, to hearty cooked options for those who prefer a more substantial meal. Not forgetting our French toast, eggs Benedict, and an array of delectable pastries that are always a hit with our guests.Your kind words for our staff are greatly appreciated. We strive to provide excellent service and foster a friendly and courteous atmosphere. Your positive remarks serve as a testament to our efforts and will surely motivate our team to continue delivering stellar service.Once again, thank you for sharing your positive experience. We hope to have the pleasure of welcoming you back in the near future.Best Regards,Daniel MFront of House Manager

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely happy with staff and service. Location was great.
Stayed 2 nights in Feb 2024
Response from Daniel on 8 Feb 2024
Dear SeemaYour positive review truly brightens our day. We are thrilled that our staff and service exceeded your expectations and you found our location to be great. Indeed, Bloomsbury is a charming and vibrant part of central London, steeped in literary history and home to many academic institutions, which add to its charm. It's wonderful to know that you enjoyed your time in this beautiful neighborhood.Your satisfaction is our topmost priority and we are delighted to have met your expectations. We look forward to welcoming you back in the near future, and continuing to provide the high standard of service that you have experienced. Best Regards,Daniel MFront of House Manager

8/10 Good

KITTY

Travelled with family
Liked: Cleanliness
ok for location
Stayed 1 night in Feb 2024
Response from Daniel on 5 Feb 2024
Dear KittyIt's pleasing to know that our location met your expectations. Our establishment is indeed situated in Bloomsbury, a truly charming part of central London. Known for its rich literary history and prestigious academic institutions, it’s a location that offers a unique blend of culture and convenience, and we're glad you found this to be the case.We hope that on your next visit, not only the location but also the rest of our offerings will leave a lasting impression on you. Best Regards,Daniel MFront of House Manager

8/10 Good

KITTY

Stayed 1 night in Feb 2024
Response from Daniel on 21 Mar 2024
Dear KittyThank you for taking the time to give us your score, we truly appreciate it.We are happy to know you enjoyed your time in our 4 star London hotel near Covent Garden.We look forward to welcome you back soon.Warm regardsDaniel MFront of House Manager

8/10 Good

Anna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Daniel on 23 Jan 2024
Dear AnnaThank you for taking the time to give us your score.We are happy to know you enjoyed your time in our 4 star London hotel in Bloomsbury.We look forward to welcoming you back soon.Warm regards,Daniel MFront of House Manager

8/10 Good

carolyn

Stayed 1 night in Jan 2024
Response from Daniel on 5 Feb 2024
Dear CarolynThank you for taking the time to give us your score.We are happy to know you enjoyed your time in our 4 star London hotel near Covent Garden.We look forward to welcome you back soon.Warm regards,Daniel MFront of House Manager

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the British Museum it was perfect and easy access to the tube, a great pick in a huge city
Stayed 2 nights in Jan 2024
Response from Daniel on 9 Jan 2024
Dear StephenThank you for taking the time to write a review of your stay at Bloomsbury. We are so glad that you enjoyed being close to the British Museum and having easy access to the tube. We strive to make all our guests feel right at home in our hotel and are delighted that you experienced this during your visit. Located in one of central London’s most charming spots, Bloomsbury is known for its rich literary history and academic institutions, making it an ideal spot to explore many of the city’s popular attractions. Tottenham Court Road station is only moments away and serves the Central, Northern and Elizabeth Lines, which makes traveling around London easy. Guests can also enjoy exploring exciting places such as Covent Garden, Soho or Fitzrovia, which are just a few minutes’ walk from our hotel. We truly appreciate your feedback and thank you for choosing to stay with us at Bloomsbury Hotel. We hope that you will return soon!Best Regards,Daniel MFront of House Manager

10/10 Excellent

DrBalsam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything in it
Stayed 2 nights in Oct 2023
Response from Daniel on 21 Dec 2023
Dear Dr.BalsamYour feedback is heartening to read. It's delightful to know that you enjoyed your stay with us in its entirety.Our location in proximity to London's iconic West End theatres - including the Dominion and Shaftesbury theatres - is truly a highlight and we are glad you appreciated it. The convenience it offers to our guests is unparalleled and we strive to ensure it adds to the overall experience.Furthermore, our modern mirrored gym, complete with cardio machines and a free weights area, exists for the fitness needs of our guests around the clock. It's wonderful to know that these amenities contributed positively to your stay.We look forward to welcoming you back in the future and promise to make your next visit just as enjoyable, if not more. Best Regards,Daniel MFront of House Manager

8/10 Good

Malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in central location
Good hotel. Decent size room and comfortable bed.
Stayed 1 night in Dec 2023
Response from Daniel on 19 Dec 2023
Dear MalcolmIt's wonderful to hear that you enjoyed your stay at our hotel and found your room to be comfortable and of a decent size. Comfort is indeed one of our top priorities, and we strive to create a serene and cozy atmosphere for all our guests.Our location in charming Bloomsbury certainly adds to the overall experience, doesn't it? Being in the heart of central London, surrounded by rich literary history and academic institutions, offers our guests an enriching experience beyond just a comfortable stay.We hope to have the pleasure of welcoming you back soon. If there's anything more we could do to make your next stay even more enjoyable, please don't hesitate to let us know.Best Regards,Daniel MFront of House Manager

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in London
Wonderful stay at the Radisson blu. Really Christmassy as you walk in with the beautiful tree Everything so clean and fresh Room as lovely Quiet and clean We had a wonderful nights sleep Breakfast was also very good All staff we came across were very friendly and welcoming We will be back
Stayed 1 night in Dec 2023
Response from Daniel on 18 Dec 2023
Dear MIt's fantastic to hear about your positive experience at the Radisson Blu in London. The festive atmosphere we create during the holiday season is very important to us, and we're delighted that you appreciated the Christmas tree and the fresh, clean surroundings.We are thrilled that you found our rooms to be comfortable, quiet, and conducive to a restful night's sleep. This is an essential part of the experience we strive to provide for our guests. It's also encouraging to know that you enjoyed our breakfast. We pride ourselves in offering a diverse and delicious breakfast spread, including everything from fresh fruits, granola, and superfoods, to hearty cooked options like French toast and eggs Benedict, not to mention our selection of scrumptious pastries. Our aim is to provide a breakfast that can energise you for the day ahead.Most importantly, we're glad that our staff made a positive impression on you. Our team is dedicated to making each guest feel welcomed and special.We're looking forward to your return visit. Until then, we wish you all the best.Best Regards,Daniel MFront of House Manager

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neo classical hotel in a great spot close to the soho night life.
Stayed 1 night in Dec 2023
Response from Daniel on 18 Dec 2023
Dear SimonIt's heartening to hear that you appreciated our hotel's neo-classical style and our prime location in the vibrant Soho area. We strive to provide our guests with not only comfortable accommodation but also an enriching experience that captures the essence of the locale.Our hotel's vicinity to Bloomsbury, a district celebrated for its rich literary history and prestigious academic institutions, makes it an ideal stay for guests keen on exploring the city's cultural facets. With attractions such as the British Museum, Covent Garden, Soho, and Fitzrovia just a few minutes' walk away, we can't help but agree with you about the convenience of our location.We hope that your stay with us was filled with pleasant experiences and that you had the opportunity to soak in the vibrant local culture. We look forward to hosting you again for another memorable stay in the heart of London.Best Regards,Daniel MFront of House Manager

10/10 Excellent

Sally

Stayed 1 night in Dec 2023
Response from Daniel on 18 Dec 2023
Dear SallyThank you for taking the time to give us your score.We are very happy to know you enjoyed your time in our 4 star London hotel in Bloomsbury so much.Warm regards,Daniel MFront of House Manager

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very close to everything! Excellent location!
Stayed 4 nights in Dec 2023
Response from Daniel M on 22 Dec 2023
Dear Mercedes,It is delightful to read your positive comments about our hotel, especially the part about our location. Bloomsbury, the neighborhood where we are situated, is indeed a treasure trove of charm and history. It is home to many academic institutions and holds a rich literary heritage that our guests often find enchanting. Your note about the convenience of our location was particularly appreciated. Being situated in the heart of London allows our guests to easily explore local attractions like the British Museum, Covent Garden, Soho, and Fitzrovia, which are just a few minutes’ walk away.Your kind words are a testament to our commitment to offering the finest services and experience to our guests. We hope that your next visit will be as satisfying, if not more, than the last.Best Regards,Daniel MFront of House Manager

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was very good 👍 bar staff and restaurant 5 🌟 star will use again.
Stayed 1 night in Dec 2023
Response from Daniel on 9 Dec 2023
Dear LaurenceIt is truly delightful to hear of your positive experience at our hotel. Your kind words regarding our bar staff and restaurant are much appreciated, and it's fantastic to know that they contributed to making your stay an enjoyable one.Providing a top-notch service is always our utmost priority, and our team will be overjoyed to know their efforts were instrumental in achieving this goal during your stay. Your experience is indeed the kind we strive to offer to all our valued guests.Your willingness to use our services again truly means a lot to us. It's guests like you that make our job wonderful. We look forward to welcoming you back in the near future.Best Regards,Daniel MFront of House Manager

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is at a great location. Lobby is always staffed with helpful team. Room was a good value. Would stay again.
Stayed 4 nights in Nov 2023
Response from Daniel on 9 Dec 2023
Dear BruceIt brings us immense pleasure to know that you enjoyed your stay at our hotel. The location of our hotel is indeed one of our biggest assets, being nestled in the charming neighbourhood of Bloomsbury. We are proud to be a part of this area, rich in literary history and renowned for its academic institutions.We are also delighted to hear that you found our staff to be helpful and available. Providing excellent service to our guests is of utmost importance to us, and your commendation reassures us that we are on the right path.Your satisfaction with your room and its value is another positive note in your review that we truly appreciate. It is our aim to offer a comfortable and well-appointed space for our guests, and we are glad to know we achieved this during your stay.We are delighted that you would choose to stay with us again. Your endorsement is the best we could hope for. Looking forward to welcoming you back in the near future.Best Regards,Daniel MFront of House Manager

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and so close to Tottenham Court Road. Like my cosy standard room .With fridge and nespesso coffee machine. Good sized bathroom .
Stayed 1 night in Nov 2023
Response from Daniel on 28 Nov 2023
Dear Anne,We are delighted to hear that you appreciated our prime location near Tottenham Court Road. Indeed, being situated in the heart of Bloomsbury, a place steeped in rich literary history and academic charm, is something we are well-regarded for.It's fantastic to know that you found the standard room cosy and appreciated the amenities such as the fridge and Nespresso coffee machine. Our aim is to ensure our guest's comfort through these thoughtful touches. Likewise, we're glad that the bathroom met your expectations in terms of size.In addition to the convenience of our location, we want to remind you of the many attractions that are within a short walking distance from our hotel. Bloomsbury's British Museum, Covent Garden, Soho, and Fitzrovia are all just a few minutes away.Once again, thank you for your positive feedback. It is through comments like yours that we continue to improve our service. We look forward to welcoming you back on your next trip to London.Best Regards,Daniel MFront of House Manager

8/10 Good

Nour

Stayed 8 nights in Nov 2023
Response from Daniel on 9 Dec 2023
Dear NourThank you for taking the time to give us your score.We are happy to know you enjoyed your time in our hotel in Bloomsbury.We look forward to welcoming you back again soon.Warm regards,Daniel MFront of House Manager

8/10 Good

Moira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was very small and the floor got extremely wet when the shower was used.
Stayed 3 nights in Nov 2023
Response from Daniel on 6 Nov 2023
Dear Moira,I am extremely sorry to hear about your recent experience regarding the size of the bathroom and the issue with the shower. Your comfort and satisfaction are our utmost priority and we deeply regret any inconvenience you may have faced during your stay.Every feedback we receive is invaluable in our ongoing efforts to improve our services and facilities. Your concerns regarding the bathroom size and the floor getting wet are noted. I assure you that your feedback is being taken seriously and it will be discussed with our team.While we understand your disappointment, I would like to assure you that we strive to maintain the highest standards of service and facilities. We aim for all our guests to have a comfortable and enjoyable stay and it seems that we fell short in your case. Once again, we sincerely apologize for any discomfort you may have experienced during your stay. We hope that you will not let this experience deter you from choosing our hotel in the future. We look forward to having another opportunity to serve you better and provide you with a more satisfying experience.Best Regards,Daniel MFront of House Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Radisson Blu Edwardian Kenilworth Hotel on 30 Oct 2023
Dear David,Thank you very much for staying at our 4 star London hotel and sharing your kind words. As a hotel near Oxford Street and a stone's throw away from the lovely neighbourhood of Covent Garden, our location is ideal for London weekend breaks, and thank you again for recommending us. In case you missed it, I would also recommend you dine in Bloomsbury Street Kitchen on your next visit, our contemporary Japanese and Mediterranean restaurant. We appreciate your feedback and will continue to work on it and look forward to welcoming you back many more times to our hotel in Bloomsbury. Best regards,Lydia LeeReception Manager

10/10 Excellent

Sara

Stayed 2 nights in Oct 2023
Response from Daniel on 6 Nov 2023
Dear SaraThank you for taking the time to give us your scoring, we truly appreciate it.We are very happy to know you enjoyed your time in our 4 star London hotel in Bloomsbury so much.We look forward to welcoming you back soon.Warm regards,Daniel MFront of House Manager

10/10 Excellent

s

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Very helpful reception staff and duty manager. Our group had 2 separate bookings across 2 raddisson blu hotels and agreed to merge into one so we could all be together. Very impressed.
Stayed 1 night in Oct 2023
Response from Daniel on 17 Oct 2023
Dear SYour positive feedback brings great joy to our hearts. We are delighted to hear that our reception staff and duty manager were able to assist you effectively. It's comments like these that encourage us to strive for excellence in our service.In our line of work, the ultimate goal is to make our guests' stay as comfortable and convenient as possible. Your remarks about our team's ability to consolidate your bookings into one, in an endeavor to accommodate your group together, truly reflect the dedication and hard work that they put in every day.We understand the importance of unity, especially when traveling in a group, and we're thrilled to know that your experience with us was impressive. It is indeed our pleasure to have been part of this memorable experience for you and your group.Once again, thank you for your commendation. We eagerly look forward to welcoming you back to our hotel in the near future.Best Regards,Daniel MFront of House Manager

10/10 Excellent

Jack

Liked: Amenities
Excellent location for the West End.
Stayed 6 nights in Oct 2023
Response from Daniel on 16 Oct 2023
Dear JackIt is delightful to know that you appreciated our hotel's prime location in the West End. Your satisfaction is our highest reward.Indeed, our location in Bloomsbury is one of our major assets, perfect for London theatre breaks. It is a charming and vibrant neighborhood with a rich literary history and esteemed academic institutions. It also provides a great starting point for our guests to explore the city. The British Museum is one of the many attractions you can visit nearby, and Covent Garden, Soho, and Fitzrovia are only a few minutes’ walk from our hotel. We hope you had the opportunity to enjoy these and many other exciting spots during your stay. Thank you once again for your lovely words. We are looking forward to welcoming you back, and offering you another memorable stay in the heart of London.Best Regards,Daniel MFront of House Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating and helpful.
Stayed 2 nights in Oct 2023
Response from Daniel M on 16 Oct 2023
Dear JamesIt brings us great joy to learn that you found our service to be accommodating and helpful. Our team takes pride in ensuring our guests are comfortable and well looked after during their stay.Our convenient location is indeed one of the highlights of our hotel. It's delightful to know that you found our proximity to London's iconic West End theatres, including the Dominion and Shaftesbury theatres, to be beneficial. We believe that our location adds to the overall unique experience, allowing you to efficiently explore the beautiful city and its charm.We look forward to welcoming you back for another stay at our hotel. Should you have any future requests or questions, do not hesitate to reach out to us. We are here to assist.Best Regards,Daniel MFront of House Manager

6/10 Okay

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Daniel on 24 Oct 2023
Dear KristyThank you for taking the time to give us your score.We hope you had a lovely time with us and if you would like to share anymore feedback please feel free to contact us.We look forward to welcoming you back.Warm regardsDaniel MFront of House Manager

10/10 Excellent

Christopher, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. Room was spacious and quite....unless you pop the wondows open.
Stayed 3 nights in Sep 2023
Response from Radisson Blu Edwardian Kenilworth Hotel on 19 Sept 2023
Dear Christopher,Your kind words regarding our staff and location are much appreciated. It is indeed our pleasure to provide our guests with a warm welcome and a comfortable stay. I'm delighted to know that you found our room spacious and tranquil, adding to the overall charm of your stay with us.Moreover, I understand that you had some concern about the noise level when the windows are opened. Our hotel is nestled in the heart of Bloomsbury which is known for its rich literary history and academic institutions. The vibrant vibe of central London can sometimes be a bit perceptible when the windows are open. However, rest assured, our aim is always to ensure the comfort and satisfaction of our guests. Once again, thank you for your valuable review. Your feedback is vital as it helps us continue to improve our service and meet your expectations. We look forward to welcoming you back on your next visit to London.Best regards,Lydia LeeReception Manager

10/10 Excellent

Subash

Stayed 1 night in Sep 2023
Response from Daniel on 2 Oct 2023
Dear SubashThank you for taking the time to give us your feedback, we truly appreciate it.We are very happy to know you enjoyed your time in our 4 star Luxury hotel in London.We look forward to welcoming you back soon.Warm regards,Daniel MFront of House Manager

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2023
Response from Daniel on 2 Oct 2023
Dear Lisa,Thank you for taking the time to give us your feedback, we truly appreciate it.We are very happy to know you enjoyed your time in our 4 star London hotel near Covent Garden.We look forward to welcoming you back soon.Warm regards,Daniel MFront of House Manager

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is so close to the British Museum! That's so convenient! We had 3 rooms, all were very clean and comfortable. Staff was amazing, we came in very early and they went out of their way to hold our bags and get our rooms ready. Walked to all of our meals. Lots of restaurants within a short distance of easy walking.
Stayed 1 night in Sep 2023
Response from politof on 10 Sept 2023
Dear Melissa,It's a pleasure welcoming you to our hotel. Your kind words about our efficient service, cleanliness, comfort, and excellent staff are truly appreciated. Our team strives to provide a memorable experience for all our valued guests, and it's heartening to know we continue to meet your expectations.Your satisfaction are the greatest testament to our efforts and the best motivation for our teamKind Regards,Zubin LoboReception Manager

4/10 Poor

Nazanin

Stayed 2 nights in Sep 2023
Response from Daniel on 28 Sept 2023
Dear Nazanin,Thank you for taking the time to give us your feedback.We are very sorry to hear that your experience with us was not up to your standard. If you would like to provide us with more information please feel free to contact us directly.We look forward to hearing from you.Warm regards,Daniel MFront of House Manager

8/10 Good

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, large bedrooms & helpful reception.
Good location, large bedrooms & helpful reception staff.
Stayed 1 night in Aug 2023
Response from politof on 29 Aug 2023
Dear Bryan,It's pleasing to hear that you enjoyed your stay at our hotel, and found the location convenient and our rooms spacious. Your kind words about our reception staff are especially appreciated. We strive to provide a welcoming and supportive service to all our guests.We look forward to welcoming you back in the future. Warm Regards.Fabiana PolitoFront of House Manager

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very efficient clean comfortable with excellent staff and service that’s we keep returning.
Stayed 1 night in Aug 2023
Response from politof on 26 Aug 2023
Dear Paul,It's always a pleasure welcoming you back to our hotel. Your kind words about our efficient service, cleanliness, comfort, and excellent staff are truly appreciated. Our team strives to provide a memorable experience for all our valued guests, and it's heartening to know we continue to meet your expectations.Your satisfaction and continual patronage are the greatest testament to our efforts and the best motivation for our team. Warm Regards,Fabiana PolitoFront of House Manager

8/10 Good

Dan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from politof on 26 Aug 2023
Dear Dan,Thank you for your feedback, we truly appreciate it.We are delighted you had a satisfactory stay, we hope to welcome you back soon for an even better experience next time!Warm Regards,Fabiana PolitoFront of House Manager

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Raddison Blu Bloomsbury is incredible. Top-notch people are providing quality care to their guests. I have stayed here on 3 different occasions and am extremely impressed. Aditi at the check-in counter is exceptional and the person I look forward to the most every time I walk through the door. 5-stars!
Stayed 1 night in Aug 2023
Response from politof on 23 Aug 2023
Dear Melissa,It is heartwarming to read such wonderful words about our team at Radisson Blu Bloomsbury. Indeed, our dedicated staff is always ready to provide the utmost care and attention to all our guests.Your special mention of Aditi is highly appreciated. It is delightful to know that her outstanding service has left a remarkable impression on you. I will personally share your compliments with her, and I am sure she will be thrilled to hear about your positive experiences.We are grateful that you've chosen to stay with us on multiple occasions. We eagerly look forward to welcoming you back for more memorable stays on Tottenham Court Road!Warm Regards,Fabiana PolitoFront of House Manager

8/10 Good

sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from politof on 21 Aug 2023
Dear Sam,Thank you for your feedback, we truly appreciate it.We hope to be welcoming you back soon for an even better stay with us!Warm Regards,Fabiana PolitoFront of House Manager

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. Loved location / easy to get anywhere by transit. Good neighborhood fir restaurants. Very nicely kept up rooms and lobby.
Stayed 4 nights in Aug 2023
Response from politof on 21 Aug 2023
Dear James,Your kind words about our hotel's location near Tottenham Court Road Station, upkeep, and local amenities are very much appreciated! It's wonderful to know that you found our location convenient and our surroundings enjoyable. We always strive to provide our guests with a comfortable stay, and your feedback is a testament to our efforts.We look forward to welcoming you back on your next visit to the city.Warm Regards,Fabiana PolitoFront of House Manager

10/10 Excellent

brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great
Stayed 2 nights in Aug 2023
Response from politof on 7 Aug 2023
Dear Brett,Your kind words about our staff have truly brightened our day. We at our hotel strive to provide a service that makes our guests feel valued, and we're delighted to hear that our team's efforts have been successful in your case. Please know that your compliment will be passed along to the team, who will surely be encouraged by your remarks. We look forward to welcoming you back on your next visit.Warm Regards,Fabiana PolitoFront of House Manager

10/10 Excellent

Stewart

Stayed 2 nights in Jul 2023
Response from Radisson Blu Edwardian Kenilworth Hotel on 5 Aug 2023
Dear Stewart,Thank you very much for staying with us and sharing your kind words. A stone-throw away from the lovely neighborhood of Covent Garden and Oxford Street, our location is indeed second to none, and thank you again for rating it 10/10. I am very proud of my team and cannot wait to share your feedback with them. Looking forward to welcoming you back again very soon. Best regards,Lydia LeeReception Manager

10/10 Excellent

Deepesh

Stayed 1 night in Jul 2023
Response from politof on 23 Jul 2023
Dear Deepesh,Thank you for your feedback, we truly appreciate it! We are delighted to hear you enjoyed your stay with us and we will look forward to welcoming you back soon.Warm Regards, Zubin Lobo, Reception Manager

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great central location. Staff very friendly and helpful
Stayed 1 night in Jul 2023
Response from politof on 12 Jul 2023
Dear Carolyn,Thank you for taking the time to share your stay experience with us! We are delighted that you found our location convenient and that our staff was friendly and helpful. Our goal is to provide our guests with a pleasant stay, so it's wonderful to hear that we achieved that for you. Thank you again for your feedback regarding your stay near Covent Garden and the British Museum - we hope to welcome you back soon!Warm Regards,Fabiana PolitoFront of House Manager

10/10 Excellent

Stephen

Stayed 1 night in Jul 2023
Response from politof on 23 Jul 2023
Dear Stephen,Thank you for your feedback, we truly appreciate it! We are delighted to hear you enjoyed your stay with us and we will look forward to welcoming you back soon.Warm Regards, Zubin Lobo, Reception Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
For $500 the room was disgusting, and apparently the hotel was full...
Stayed 1 night in Jun 2023
Response from politof on 1 Jul 2023
Dear guest,Thank you for taking the time to review your stay with us. We understand that your room didn't meet expectations, and we apologize for any unpleasantness that may have been experienced. At our hotel, we strive to create a welcoming and pleasant atmosphere for all our guests and we regret that this wasn't the case for you. In order for us to ensure we look into your concerns, please feel free to share any other details.We hope you will choose to give us the chance to win your trust back in the near future.Warm Regards,Fabiana PolitoFront of House Manager

6/10 Okay

Francesca

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from politof on 26 Jun 2023
Dear Francesca,Thank you for your feedback, we really appreciate it.We are sorry you were not entirely satisfied with your stay. We hope you will give us the chance to win your trust back.Warm Regards,Fabiana PolitoFront of House Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023
Response from politof on 26 Jun 2023
Dear Elizabeth,Thank you for your feedback, we truly appreciate it!We are delighted to hear you enjoyed your stay with us and we will look forward to welcoming you back soon.Warm Regards,Fabiana PolitoFront of House Manager

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2023
Response from politof on 12 Jul 2023
Dear Margaret,Thank you so much for your kind feedback for your stay at our 4-star deluxe London Hotel.We will be looking forward to welcoming you back soon!Warm Regards,Fabiana PolitoFront of House Manager

10/10 Excellent

Seana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Immaculately clean and love the restaurant! Will definitely stay here again.
Stayed 3 nights in May 2023
Response from politof on 13 Jun 2023
Dear Seana,Thank you for your kind words! We are so pleased to hear you enjoyed your stay with us and found our restaurant to be top-notch. We strive to maintain the highest standards of hospitality and cleanliness for all our guests, and we are glad that your experience reflected that. We look forward to welcoming you back soon!Warm Regards,Fabiana PolitoFront of House Manager

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, quiet.
Stayed 2 nights in May 2023
Response from politof on 26 May 2023
Dear Thomas,Thank you very much for your positive feedback, we truly appreciate it!We are delighted you found the hotel quiet and convenient for your needs.We will look forward to welcoming you back soon.Warm Regards,Fabiana PolitoFront of House Manager

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from politof on 26 May 2023
Dear Richard,Thank you very much for your positive feedback, we truly appreciate it!We will look forward to welcoming you back soon.Warm Regards,Fabiana PolitoFront of House Manager

10/10 Excellent

Ken

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and their courtesy made stay. After checking into the room, I snuck down to the front desk to ask if I could upgrade to a bigger room because I was going to propose to my now fiancé. Not only did they upgrade me but they knocked it out of the park!! Beautiful room. Beautiful view. Incredible staff and the most beautiful "yes" I've ever heard. This place and this staff are amazing!!!
Stayed 4 nights in May 2023
Response from politof on 22 May 2023
Dear Ken,Thank you very much for staying with us and sharing your kind words. A stone-throw away from the lovely neighbourhood of Covent Garden, Oxford Street & West End our location is indeed ideal for a London getaway break and thank you again for recommending us. I was delighted that you enjoyed all the aspects of your stay and cannot wait to share you feedback with my team. We all look forward to welcoming you back many more times.Kind Regards,Zubin LoboLobby Manager