Ratings based on 362 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by J from Norfolk

Nice hotel located near Chelsea Bridge

Posted 02-Apr-2014
Pros: Close to bus stops, which takes you into Oxford Circus / Street. Ideal for sightseeing or shopping. Nice spa, very relaxing end to a stressful day!
Cons: Nothing major, apart from what I already mentioned above.
Location: Location was ideal, the hotel have a leaflet pointing out the highlights of the surrounding area.
Nice hotel, got a decent price via Expedia 10% of code. Checked in fine with no drama and the hotel staff were friendly. Food at the hotel was a little pricey , but average I guess for the area / London (though gave us a good excuse to get out and explore the culinary delights of London haha!). Only downside / minor issues.....got disturbed at 8:45am (Sunday) by a member of staff turning up to pick up our luggage ...when we weren't even checking out that day.... is it really that difficult to get the room number right before knocking on the wrong door? Asked for late check out the day before we were due to leave, not an issue and the reception staff changed it from 11am, to 12 noon. However, got a call at 11:40am saying that we were 40 minutes overdue to check out...explained to the gentleman on the desk that we had already arranged for the noon check out. Wasn't a real issue, but just a little disorganised that the reception staff don't update or check their own computer system for such things.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location and very high standard

Posted 29-Mar-2014
Great deal did last minute booking very pleased with hotel overall
4 out of 5
Recommended
for Everyone
by t

Nice comfortable hotel close to Central London

Posted 24-Mar-2014
Pros: Polite people, modern in a quiet but central location with excellent parking facilities
Cons: TV services were not up to speed
Location: Close to Chelsea overlooking the park our power station
A good stay. In a modern reasonably priced hotel close to Chelsea
4 out of 5
Recommended
for Everyone
by Riz from Calgary, Alberta, Canada

Excellent hotel, great location, bright clean room

Posted 08-Mar-2014
Pros: Large bright room. Bathroom was also very large, modern and clean. All staff was friendly and accommodating.
Cons: Free wifi, and breakfast.
Location: Conveniently located, Battersea park is across the street. Great views. Safe location. Tube is easily accessible via bus.
What a great hotel! Hotel staff is very friendly and accommodating. As a result of our flight arriving early in the morning, the hotel was able to have our room ready and available for an early check-in around 10am instead of the standard 2pm. Room was larger than expected, and bathroom was very large and clean. Great location and easily accessible. 20min walk to Sloan Square tube station, or bus stop is located 1 block away. Dining options around the hotel area are limited. One draw back, was cell phone reception was intermittent and wifi is available at an additional cost. Will recommend this hotel to friends and family and will stay there again next time I am in London.
5 out of 5
Recommended
for Everyone
by Jessica from London, UK

Very pretty hotel with friendly staff

Posted 03-Mar-2014
The room was very clean and well organised and the staff were so friendly. I definitely enjoyed my stay, I almost didn't want to leave!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in a great location

Posted 03-Mar-2014
Very pleasant, clean and modern hotel. Efficient and friendly staff. We stayed in a deluxe king room and it was very comfortable and clean. Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel amazing location

Posted 26-Feb-2014
Clean room, fast service, amazing breakfast buffet, one down side: you have to pay for wifi in room. Who still does that? It's not as big of a problem since wifi is free in lobby
4 out of 5
Recommended
for Couples
by steve from york

hotel pestana

Posted 16-Feb-2014
Pros: the hotel was very new and modern and very clean.
Cons: the evening menu in the hotel restaurant not a lot of choice. also so many differant nationalities working at hotel
Location: the locotion was near to battersy power station. so not the best location for pictures
we came to london for 2 days .we were supposed to have a view of battersy park .but we were given a room overlooking another tall builing so didnt see the park.
4 out of 5
Recommended
for Everyone
by Julie from Worcester Park

Stayed 1 night and was very pleased with everythin

Posted 03-Feb-2014
Pros: It was all very nice
Cons: Couldn't say anything really.
We stayed here because it was near to a party that my husband and myself were invited to. We are very glad we did. The hotel was lovely. Nice staff, D├ęcor, Surroundings (opposite Battersea Park), Breakfast was nice and the room was very, very nice indeed. we will certainly be back to stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jan-2014
Cons: Cleanliness of bathroom not good - hairs around bath and floor.