Ratings based on 432 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Minden, NV USA

Nice hotel close to everything.

Posted 18-Nov-2014
Pros: Front desk staff was friendly and helpful.
Location: A few minutes by cab to most of London's top attractions.
Check in was smooth. Good breakfast and comfortable room.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 18-Nov-2014
Great location, wanted a hotel with a spa on site. This fit the bill, no complaints at all
2 out of 5
by A verified travellerfrom KSA

No sheets totable room service

Posted 07-Nov-2014
When I checked the bed looked clean but there was no sheets underneath the blanket
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel but watch the extras!

Posted 31-Oct-2014
A very pleasant hotel with comfy well decorated and nicely furnished rooms. It is right on Chelsea Bridge so there are not really any handy local restaurants so we ate in both the bar and the restaurant which were good enough, just not quite as accomplished as the surroundings suggest. The staff are not the most efficient we have experienced, but extremely pleasant. We signed for our bill each night and included a tip on both bills. When we came to depart we had to ask to see a written receipt when told the total we owed, and discovered a 20% service charge added to both meals for the total amount we signed for - in other words 20% of the bill amount plus our tip! We were told that 'all London restaurants make this charge' - we are from out of town, not off-planet, so we requested it was removed from the bill. They did so without quibble. We recommend it as a hotel, but just check their calculations before paying the bill!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, quiet and very comfortable

Posted 28-Oct-2014
Pros: Convenience, comfort and central
Brilliant place to stay, convenient for Evolution Centre in Batteresea Park whilst attending Affordable Art Fair.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Harrogate

Ticked all the boxes

Posted 28-Oct-2014
Last minute decision to visit with my kids 2 & 6. This hotel was idea, on arrival i decided to upgrade which was the right decision as the bath had a tv in it which the kids loved. Hotel just over the road from Battersea park and all of London easily accessible. Room was a good size. Only downside was the day bed i had to sleep on but it was comfy and I had my own space. Chap on reception talked on a bit to long failing to recognise that i had 2 hyper kids i was trying to control. Apart from that very welcoming and was willing to offer lots of advice. If you want to stay in this area then it's a great choice.
4 out of 5
Recommended
for Everyone
by A verified traveller

excellent stay

Posted 19-Oct-2014
Pros: The locality, and the room etc
stephano was very helpful in the bar, restaurant etc. Very nice clean room
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Posted 27-Sep-2014
I hate the window in the toilet Also staff were not helpful about helping us move next door to borrow the trolley for 5 mins max.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom new york

Love it

Posted 19-Aug-2014
Hotel is terrific !!!! I would come back again , it is easy access to every thing . Quite location and rooms are amazing.
5 out of 5
Recommended
for Personal Event
by Duncanfrom Connecticut

Right location, good deal

Posted 17-Aug-2014 on Hotels.com
We were visiting family nearby who did not have room for us in their house. This hotel bordered the same park and had good bus access. We did not use the dining facilities. Reception and departure were smooth and pleasant. The room was excellent. We got a great deal from Hotels.com on my son's smartphone and declined the not-quite-as-good deal from Hotels.com on my smartphone. We don't understand why the offers from Hotels.com were different.