Ratings based on 758 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Stockholm

Bra hotell i London

Posted 25-Mar-2015
Pros: Modernt
Cons: Beskrivningen om man tar sig dit med tunnelbana och buss.
Modernt och snyggt hotell i London. Ingår i en portugisisk kedja och det märks på ett positivt sätt. Relativt centralt men tyvärr långt till närmsta tunnelbana (Sloan Square). Bra möjlighet att jobba på rummet. Bra wifi.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Dublin

Great location and top class hotel

Posted 21-Mar-2015
Pros: Facilities, room, staff, service... whats not to like!
Cons: Steam room and Sauna temperature
Really enjoyed my stay here, would definitely go again. Staff were brilliant, the room was top class, beds and bedding really nice... Pool and facilities great..
Comment from Hotel Management
27-Mar-2015 by Arturo Esposito – General Manager, Hotel Management
Dear Paddy, thank you for taking the time to share your experience with us. I am really happy that you enjoyed your stay with us, thank you for all your lovely comments, it is much appreciated. I look forward to welcoming you back to Pestana on your next visit to London! Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Tel Aviv

Short but fun !

Posted 13-Mar-2015
I stayed for one night only , had a great time , clean and great. Big room .
Comment from Hotel Management
27-Mar-2015 by Arturo Esposito – General Manager , Hotel Management
Dear Guyke, thank you for taking the time to give us feedback on your stay. I am really pleased to hear that you enjoyed your stay with us and found our facilities of good quality. I hope to welcome you back to Pestana in the near future. Kind Regards,
5 out of 5
Recommended
for Couples
by A verified traveller

Lovely Spa and pool and room high standard

Posted 12-Mar-2015
Pros: Staff very friendly and helpful. Clean and comfortable.
Cons: Weekend breaks were offered but mid week wasn't.
Location: Kings Road, 2 buses to piccadilly just one short bus ride from Victoria.
Only stayed for 2 nights so didn't get to sample their restaurant or their breakfast as it wasn't included in the room price. We went out shopping and to see a show and sampled food in the city.
Comment from Hotel Management
27-Mar-2015 by Arturo Esposito – General Manager, Hotel Management
Thank you for reviewing the hotel and sharing your experience, it is much appreciated. I am pleased to hear you had an enjoyable stay particularly regarding our staff friendliness and general facilities. Thank you for your feedback on our location and we often find that guests realise how accessible we are to many of London’s iconic attractions once they are here. I look forward to welcoming you back soon. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in central London

Posted 02-Mar-2015
Pros: The pool and spa complex
Location: This is a small walk from tubes, but the staff are really helpful with taxi's.
We had a nice stay in this hotel. Staff were very helpful, allowing us to change rooms with no hassle. The spa and pool complex was lovely. I would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Staffs

Pleasant stay

Posted 28-Feb-2015
Pros: Rooms spacious and well equipped
Location: 10 minute walk to nearest tube station Sloane Square. Nice that hotel overlooks Battersea Park which is lovely and is close to the Thames
Arrived at hotel to find they could not find our booking. This was sorted after a wait of about 10 minutes. Overall we had a very pleasant stay. Room was bright clean and spacious. We stayed here because we were visiting our son who lives nearby so the location was fine for us, but if you were going to London to see the sights it is quite a walk to the nearest tube station. We would definitely stay here again
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Swansea, UK

Great Hotel near the city centre

Posted 26-Feb-2015
Pros: Great location, nice ambiance.
Cons: some of the bathroom fittings were a bit dated, but it is an old building - that's its style.
Lovely old style hotel, great location, nice ambiance.
3 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel but rooms are not 4*

Posted 23-Feb-2015
Hotel is lovely & staff were very friendly & accommodating. The room was decent and very clean! Beds were not comfy & neither were the pillows.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Feb-2015
Pros: Location
Cons: Aspects of the room were dated and needed addressing, maybe I'm being a little picky as a former hotel housekeeper. The food in the restaurant.
Location: Right next door to Battersea power station on the embankment, not much to do in the vicinity of the hotel however a short walk to Chelsea.
Disappointed with quality of room on closer inspection, the carpet was frayed, there was a biro drawing of a house, obviously drawn by a child, on the White leather sofa. For a four star hotel there were hardly any coffee, tea on the tray for use. The location, staff and public areas were however fab.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom uk

A lovely place ! Spa was very relaxing

Posted 12-Feb-2015
A lovely place ! Spa was very relaxing - front desk were very good also