Ratings based on 408 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from new york

Love it

Posted 19-Aug-2014
Hotel is terrific !!!! I would come back again , it is easy access to every thing . Quite location and rooms are amazing.
4 out of 5
by A verified traveller

Hotel for trip to London

Posted 30-Jul-2014
My partner and I took our nephew to London for the day, we chose the pestena , there is parking but doesn't belong to hotel. Upon arrival we went to front desk and was greeted by a guy who was friendly and gave us complimentary wifi. Room was nice, clean, small TV, had a large bathroom with tub and separate shower. The view from our room was the power station and train lines, although the sound of the trains was a light rumble. I was disappointed with the breakfast, only really offering continental and cereals. We stayed at park plaza Westminster in march and the price isn't much different so I would definitely recommend that hotel, it's all round better and closer to the main attractions.
5 out of 5
Recommended
for Everyone
by A verified traveller

Went c the sites of city and enjoy spa ..

Posted 28-Jul-2014
Very warm and excellent hotel.staff very helpfull and couldnt do enuf.very nice and relaxed break thank u to all staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from london

nice hotel , close to covent garden and soho

Posted 24-Jul-2014
all staff great to deal with few problems with room service but eventually dealt with well very convenient place to stay parking £5 a day at weekends !
4 out of 5
Recommended
for Everyone
by jack from cornwall

Nice hotel couple of issues

Posted 28-Jun-2014
Too far from tube station at least a 20-25 minute walk. Not many Restuarants close by. Hotel restaurant was good.
4 out of 5
Recommended
for Everyone
by Jarek

Bardzo dobry hotel

Posted 16-Jun-2014
Hotel jest wart ceny i czterech gwiazdek polecam każdemu jedyny malutki minus za mało różnorodne śniadanie
5 out of 5
Recommended
for Everyone
by Tom

Nice hotel

Posted 16-Jun-2014
Very convenient to stay for a theatre night out at Apollo Victoria theatre... It is 1 stop away by train but we ended up walking it as it's so close.
4 out of 5
Recommended
for Couples
by val from surrey

Central and easy to get from A to B

Posted 15-Jun-2014
Pros: Room and Staff
Cons: Scramble Eggs
Staff very helpful and despite being a large hotel they were very friendly, unusual! I would recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Recommended

Posted 13-Jun-2014
All good. Nothing bad to say. 50% discount on Expedia meant I got to sample a luxury hotel that would otherwise be out of my reach.
5 out of 5
Recommended
for Everyone
by ben from gloucester

One of the nicest hotels I've been to!

Posted 11-Jun-2014
Couldn't have asked for anything more! Staff were fantastic and the room was very well maintain and clean, was a shame to leave!