Ratings based on 2,202 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Good location ,average stay

Posted 03-Jul-2015
It was an average stay experience with a few exceptional customer service examples from concierge /ehab.cleanliness was average with issues like floor cleaning not being done daily.it was disappointing to pay for 2 twin beds & get 3 singles beds instead & inspite of being mentioned to the reception they were unable to service what we paid for.overall staff was polite & professionally well behaved .we do remember a few exceptional staffs like ehab/chiara
5 out of 5
Recommended
for Everyone
by A verified traveller from Brussels

Perfect hotel in London

Posted 03-Jul-2015
Pros: Everything
Cons: Can't think of anything
Location: Location is perfect. Walking distance to Buckingham Palace, Big Ben and sightseeing tour bus's stop.
Very nice hotel, location couldn't be better. Staff is very courteous and helpful. Good breakfast. Walking distance to Buckingham Palace and Big Ben. Will stay there next time.
5 out of 5
Recommended
for Everyone
by A verified traveller from Alberta, Canada

Great hotel and location

Posted 24-Jun-2015
Pros: Location and comfort were the things we liked the most.
Location: This is the perfect location to travel to and from airports and central to many other attactions. Within walking distance of Buckingham Palace.
Second time in London and the second time at this hotel. It has been renovated since we were in Victoria, London, England in 2010. It is very nice. We enjoyed this hotel and location very much. The bed was very comfortable and the rooms are a good size and very clean. The staff was helpful and accommodating. We ate the breakfast at the hotel one morning of our stay and it was very good.
5 out of 5
Recommended
for Everyone
by A verified traveller from M, New York

Wonderful hotel amazing location

Posted 24-Jun-2015
We had the most amazing stay in London at the Park Plaza Victoria. The hotel was beautiful, the staff so friendly and helpful and the location was perfect as we could walk everywhere including the train station and tour bus stop. We loved it and hope to return. We saw many areas of the city and would definitely return to this hotel.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 23-Jun-2015
Var på udstilling og skulle bare bruge et værelse for natten
5 out of 5
Recommended
for Everyone
by A verified traveller from bari

ottima posizione

Posted 20-Jun-2015
Pros: disponibilità del personale. posizione. camere
Cons: nessuno
Location: accanto alla stazione Victoria. Nel centro della città
Ho soggiornato in questo hotel dal 11 al 14 Giugno. Ogni servizio si è dimostrato ottimo. Disponibilità del personale, ampiezza delle camere, posizione centrale.
3 out of 5
Recommended
for Business Travellers
by A verified traveller from indiana

Close to bus, rail and Tube

Posted 16-Jun-2015
Pros: Clean rooms, close to Victoria Station.
Cons: More knowledgable staff, better restaurant value.
Location: You have access to the tube, rail and buses in one location. Apollo Theatre, Buckingham Palace is about a 20 min walk.
Park Plaza is a good place for a hub if you need the tube, a bus or the rail as it is all right there at Victoria Station just a block away from hotel. However, if you are looking for restaurants, pubs, nightlife then you should look for other hotels. It took us about an hour to get to any attractions and by the time we got back to hotel at night, we didn't feel like getting back on the tube or bus to go out for dinner. We ended up eating at the fast food places in the Station. The hotel itself was clean and the room was adequate. I liked that our room had plugs for US connectors. No need for adapters. The staff wasn't very helpful if we need change or directions. We were just on our own to figure out the system. But we picked the hotel so we could take advantage of the tube, rail and bus system.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jun-2015
Pros: Posizione e pulizia
Cons: Utilizzo dei servizi scritto e non veritieri
Location: Perfetta
Ottimo unica nota negativa non poter utilizzare il frigo bar se non acquisti e' deplorevole. Sauna e bagno turco non funzionante quindiil prezzo dovrebbe essere decurtato di tali servizi
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 12-Jun-2015
Nice stay and the location made it easy to get tours and underground out of Victoria Station
4 out of 5
Recommended
for Everyone
by A verified traveller from 日本

ビクトリア駅に近いホテル

Posted 12-Jun-2015
Pros: 駅から近く、周辺にカフェ、レストラン、大型スーパーがありとても便利でした。
Cons: ホテルの朝食は、それほど種類がなく、おいしくなかったです。周辺のカフェの朝食の方が安くてずっと良かったです。
Location: ミュージカルの劇場2つが近くにあり、夜の部を見ても徒歩数分で帰れます。
ビクトリア駅に近い近代的なホテル。宿泊客は多いですが、部屋に入ってしまえば静かで、音が気になりませんでした。水回りは綺麗で、湯量も豊富で使いやすかったです。