Ratings based on 944 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveller from Toronto, Canada

Nice Hotel close to Railway Station

Posted 15-Sep-2014
Pros: Close to Station , overall a nice hotel , good size rooms
Location: Close to small restaurants and a pub. Walking distance to buckingham palace about 10 minutes.
Overall a good Hotel, Front desk staff was extremely helpful and polite. Restaurant staff found to be rude whilst ordering room service. Room service staff to clean rooms were unable to communicate with as did not speak english.
5 out of 5
for Couples
by A verified traveller

Great location

Posted 11-Sep-2014
Pros: I like the fact that you can sit as a female on your own in an alcove and not feel out of place
Cons: The gym ... Staff didn't even look up from her phone , I had to ask her if I should sign in and ask where the changing room was .
Location: Very handy for all central activities and theatres
I stayed for work purposes hotel really close to tube station but roadworks and improvements to Victoria station makes navigating the way a bit tricky even though they are only 150 metres away .. Not the hotels fault but might consider Park plaza signage whilst refurb of station ongoing .
4 out of 5
for Business Travellers
by A verified traveller

Great Location.

Posted 10-Sep-2014
Pros: Location
Cons: Room was a bit old, tired, no extras..
Location: Victoria - near shops, Vauxhall Bridge - St Georges Wharf, very central
Booked a mid week stay at the park Plaza on business. Location is great for Victoria area. Staff are very friendly considering they must see endless faces every day. Rooms are adequate. Beds are very comfortable. Shower great. Not a lot of extras. Have stayed at other Park Plazas - Westminster Bridge and County Hall which I think are better - but would happily stay here again.
5 out of 5
for Everyone
by A verified traveller from Vancouver

Lives up to Hype

Posted 05-Sep-2014
I looked at a LOT of hotels in my search, read a lot of reviews, and made what I thought was the very best value considering cost, location, room size and overall customer satisfaction. I am happy to report that this hotel is everything it says it is and that the reviews are true. Roomy by London standards, SO close to Victoria Station, room and bathroom spotless and impeccably made up every day, and though this was not a major consideration, bed and pillow were ridiculously comfortable. HIGHLY RECOMMENED.
5 out of 5
for Everyone
by A verified traveller from Tucson, Az

Excellent Location

Posted 03-Sep-2014
Pros: The room sizes and bath facilities were great
Cons: For the price this has everything you should expect
Location: Being walkers we found everyday offered great experiences. Selfridges and Harrods, Buckingham Palace, Hyde Park, Theatres, westminster Abby, all avail
First trip to London so we were a little uneasy with planes, trains and cabs; never quite feeling at home. We got to the hotel and it was amazing how at ease we became. All questions were answered with easy to follow directions. The restaurant suggestions were right on and very reasonable. The local restaurant in the hotel was good but it was always difficult to understand there menu and procedures.
4 out of 5
for Everyone
by A verified traveller

Great Victoria based hotel

Posted 31-Aug-2014
Really great hotel opposite Victoria Station. Reception very friendly arranging a late check out free of charge. Comfortable and large beds
5 out of 5
for Everyone
by A verified traveller from San Francisco

Posted 17-Aug-2014
Pros: My room was nice and big with a nice big bathroom as well. Plus air conditioning, which was nice in August.
This was a nice hotel, very comfortable and convenient.
2 out of 5
by A verified traveller from uk

victoria park plaza room condition poor

Posted 11-Aug-2014
Pros: hotel is luxurious and convenient
Cons: staff were dismissive, and only when pushed did they listen to my complaint
Location: nice restaurants, theatres, and attractions such as big ben, house of parliament, london eye etc...
4 out of 5
for Everyone
by A verified traveller from london

Close to everything...

Posted 08-Aug-2014
Stayed just the 1 night...but very nice..could not fault it...would come again.x
5 out of 5
for Everyone
by A verified traveller from Bournemouth

Excellent location

Posted 06-Aug-2014
Pros: It is luxurious and clean and tidy.
The hotel is in an excellent location, really close walking distance to central London/Victoria Station etc.