“Was very impressed”

Good hotel in great location, tube station just around the corner (great if travelling with kids). Room was small but clean and comfortable. Very good breakfast service.

“Great Hotel in a good location”

This is now the second time we have stayed in this hotel both times for short breaks in London. We have two young children and we find the room size is adequate for the four of us. The rooms are always clean and the staff very friendly. The breakfasts are great. The location of the Hotel is ideal as it is very close to Tower Hill tube station, there are plenty of interesting attractions nearby for young and old and some great pubs.

“Abbas from Australia”

Not a bad hotel but not the best quality room. Furniture was a lot to desire for. Very good service by the staff but needs some uplifting in the room comfort.

“Great Location”

Great hotel in great location. Impressive breakfast choice and pleasing decor. Very handy for Tower Hill tube, Tower Bridge, Tower of London etc.

“Great location”

Hotel in great location, 2 minutes from Tower Hill tube. Spacious rooms if for 2 people, bit cramped for 3 adults but adequate.

“Excellent Customer Service”

As we selected best available rate we were upgraded to a suite upon check in. We were very impressed with the excellent customer service at check in and at breakfast. We would visit this hotel again and receommend to friends and family.

“good location”

Would be happy to use it again if the price was right. the food was good great breakfast.

“Attractive hotel, okay location”

We enjoyed our stay at the Novotel because it was modern, clean and comfy. It was really close to the tower hill underground station so it was super easy to get around the city and to and from the airport or train terminals. And as the name suggests, it was only about a block from the tower bridge and tower of London. The downside was that if you want to see most of the rest of the city, it is not as close. The globe theatre and the Tate modern are reasonably close (25 min walk?), across the London bridge. The hotel is essentially in a financial district and you don't have many tempting options for food in the blocks surrounding it. I would recommend crossing over the tower bridge if you are looking for somewhere to eat that is walking distance from the hotel. Oh, also I found the Internet service (which is pricey at £10 per day) difficult to use. On my iPad, I had to re-log in constantly and it didn't stay connected when I switched apps. Could have been user error, but I haven't had that problem at other hotels on my trip. All in all, I would recommend this hotel to someone who is interested in doing a lot of walking or okay with taking the underground to most attractions in the city.

“Perfect hotel in London (price/cleaniness/location wise)”

A 1 minute walk to the tubes, a 3 minutes walk to the trains, what more can one wish when you visit London for sightseeing? Two of London's most important sights (Tower and Tower bridge) are just around the corner. Rooms are well cleaned/maintained, not too spacious, but one, most likely, is only there for the nights. The hotel's good breakfast isn't cheap, but where is it in hotels these days?! If you travel with kids the average becomes a lot lower. Alternative breakfast location: 2 min walk. If we are to write anything negative about the hotel it's probably the fact that there's no concierge, which could cause a bit of waiting when you just want to drop off /collect your luggage or ask for directions.