Ratings based on 1,997 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom manchester

Modern, clean and excellent hotel.

Posted 24-Apr-2015
Pros: as above
Cons: as above. improve on the directions from the Paddington station would be very very helpful.
Location: quick tube ride to Bayswater and Queensway for great Chinese food and drop by the Kensington park
Check-in was quick, room was big and spacious with very good amenities, breakfast was a very good selection of continental and hot foods, only pity was that it is slightly far from the Paddington station and the directions to the hotel were minimal.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Paris

Hôtel accueillant éloigné du centre de Londres

Posted 24-Apr-2015
Pros: La piscine, le petit déjeuner et la literie.
Cons: Le ménage en chambre, l'entretien des sanitaires et la wi-fi gratuite sans limitation de temps.
Location: Quartier calme de bureaux. Environnement de grosses routes passantes mais bonne insonorisation des chambres. Proximité d'un canal très agréable.
L'hôtel se trouve au milieu de bureaux et assez éloigné du centre. Nécessité de prendre le métro systématiquement (à 800 mètres ou 1km environ en fonction des lignes). A proximité, restauration rapide, restaurants et supérette. Le personnel de l'accueil et de service est très aimable. Le petit déjeuner est copieux.La piscine chauffée est d'une dimension tout à fait raisonnable et agréable. Attention toutefois à la profondeur qui est de 1m55 sur toute la longueur. Les enfants n'ont donc pas pieds. La literie est de très bonne qualité. Le ménage des chambres laisse toutefois à désirer. L'aspirateur n'a pas été passé dans la chambre durant tout notre séjour. Et lorsque nous sommes arrivés, il y avait moutons et divers papiers sous les lits. Le papier WC en rouleau était sale. La fixation de la barre de douche était dévissée et la porte de la cabine de douche fuyait ce qui inondait la salle de bains. Nous n'avons pas testé les repas proposés.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Danmark

Tæt på undergrundstation Paddington

Posted 21-Apr-2015
Pros: Tæt på stationen Paddington - bemærk der er 3 Paddington så husk at vægle den på Cirkle line (gul og eller grøn linie)
Cons: Badeværelse - bruserhovede ej vedligehold hvorfor der ikke kom så meget vand ud. Håndtag til at regulere med i bruserkabine defekt.
Flot sted alt ser velholdt ud og personale er sød rare og imødekommende. Der er mulighed for som familie, at spise til en rimelig pris.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Apr-2015
Very nice hotel. Lovely rooms, quiet and good service. Nice location too and convenient for travel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom lyon

attention de ne pas confondre avec hotel paddingto

Posted 17-Apr-2015
Pros: le calme et les installations sportives
Cons: Peut être le petit coup d'éponge sur les" set "qui nettoie aussi les miettes sur la chaise vraiment pas grave
Location: traversez la gare marchez 100 ou 200m vers la gauche il y a un pub sympa ou l'on peut manger mais ne soyez pas trop presses s'il y a un match de foot
acces un peu difficile si l'on ne connait pas, nous avons confondu avec hotel paddington et donc du faire ou 1,5 à 2 kms à pied c'est pas évident avec les bagages.Mais j'y retournerai.Petit dej super.....piscine, sauna hamman très relaxant quand on a marché toute la journée
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Manchester

Better for businessmen

Posted 15-Apr-2015
Pros: Sound-proofing
Cons: Air-conditioning
Location: The surrounding neighbourhood is a bland corporate wasteland of dull chain restaurants and coffee shops.
Positives: extremely well sound-proofed, so despite overlooking a train line and motorway there was absolutely no vibrations or noise. Staff seemed friendly and helpful, one trotted right up with a corkscrew to open some wine for me. The telly had a good choice of channels including the radio, although there is also a separate radio in the room. Loads of pillows of different sizes and types. Bed was extremely firm, which I prefer. Clean. Negatives: perhaps the air-conditioning was turned off entirely throughout the whole building, because despite turning the thermostat right down the room never cooled to a comfortable temperature (one drawback to all that soundproofing and being in a room that faced west). It felt stuffy in the room at night, borderline stifling. On the flipside, the water in the shower wasn't hot enough for me even when cranked to the max. Free wifi was abysmal (faster wifi is a whopping £10/day). Breakfast was £17 ('only' £10 if booked the night ahead). The particular member of staff who checked me in was very soft-spoken and I couldn't understand half of what of he was saying, which made the check-in take even longer (he'd already spent 5 minutes typing on his terminal trying to assign me a room). It was a 5-minute walk to the nearest tube, half of that is spent walking past Paddington's taxi rank and through the station itself.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland

Short walk to Paddington station

Posted 15-Apr-2015
Pros: Very quiet to be so close to railway station.
Cons: Addition of wash hand basin in W C. Better instructions on exiting railway station if pedestrian.
Location: Close to Little Venice and Union Canal.
Friendly staff. Good service and food. Would stay at this hotel again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Tokyo

ワイヤレスに問題があります

Posted 15-Apr-2015
ワイヤレスアクセスが無料と有料の選択が出来ますが、無料の場合は、すごく遅くストレスを感じるかもしれません。 それ以外は快適でした。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Frankfurt/M

Immer wieder gerne

Posted 14-Apr-2015
Pros: Das Hotel liegt zentral, ist neu und sehr Sauber. Das Personal war SUPER nett. Frühstück 1 A und die Zimmer für Londoner Verhältnisse sehr groß.
Cons: Mir fällt nichts ein.
Location: Das Hotel liegt ca 3 Min Fußweg von Paddington Station entfernt. In der Nähe gibt es jede Menge Restaurants, Pubs und Geschäfte.
Wir waren zum Siteseeing für 4 Tage in London. Da das Hotel zentral liegt haben wir uns für das Novotel-Paddington entschieden. Wir haben es nicht bereut, alles super !!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bayern

novotel paddington

Posted 13-Apr-2015
sehr gutes, sauberes Hotel, Personal freundlich und hilfsbereit. Sehr gut gelegen. Paddington Underground zu Fuss erreichbar. Leider war ich nur eine Nacht da. Bett war sehr bequem, Bad nicht so klein wie es ueblich sind in vielen Hotels. Vom Preis war es etwas teuer aber es war mir Wert!