Ratings based on 1,848 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travellerfrom Melbourne, Australia

Very good stay ; Staff fantastic

Posted 25-Jan-2015
Location: Convenience to Paddington Station, especially using Heathrow Express was great. Good range of restaurants in the surrounding area.
Our family has spent 4 nights at this gem of a hotel and we could not fault it. Its location was very convenient and the cleanliness / facilities were excellent. The breakfast was very good (especially the great smoothies offered each day). All the staff we had dealings with were very professional and helpful. I have to especially thank the front of houses staff who had towels for us when we arrived a 'little damp' from our walk from the station. Restaurants in the area very handy. We have stayed in other hotels in London before and this has certainly been the best experience. Will be returning here again. Thank you.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Milano

Consiglio!

Posted 25-Jan-2015
Ottima posizione, vicino a varie linee di metro, ambiente moderno e tranquillo, ottima pulizia
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jan-2015
Clean and comfortable. Convenient to Paddington and tube. Staff sometimes less than helpful, but overall pretty accommodating. Food (especially breakfast) a bit overpriced, but that's London. Much better off to walk 1/2 block to one of the many cafes.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great buffet breakfast, quiet rooms

Posted 20-Jan-2015
Pros: Great price, location to underground, quiet rooms, handy mini fridge for my daughters milk.
Cons: The pool was too deep for me to stand in without needing to tiptoe and I'm 5'6".
Location: We didn't really explore the hotel area but there were several restaurants and a mini mart just a block away.
Friendly greeting, maps and additional area info provided. Hotel served excellent food for breakfast and dinner. Rooms are very quiet, we didn't hear anyone talking or closing their room doors.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Brampton, Ontario

Close to everything you need

Posted 15-Jan-2015
Pros: Everything
Cons: Nothing that I can think of
Location: Grocery store, and restaurants within a three minute walk Paddington station and tube station within seven minutes walk.
This hotel might be out of the way to some, but it amongst a few office buildings, and thus very quiet at night and on weekends. There is a great Sainsburys grocery store within a three minute walk, as well as a Pret-A-Manger, a few other fast food places, and a nice Chinese restaurant. Paddington tube station is within six or seven minutes. The hotel itself was great, very clean and modern. The room was at least twice the size of other London hotel rooms I have stayed in. There was a nice flat screen TV with a good selection of channels. The indoor pool was nice, although it didn't have a shallow end. I wouldn't hesitate to recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Reggio Emilia

Confortevole hotel a due passi dalla metropolitana

Posted 11-Jan-2015
Pros: Abbiamo gradito i comfort della stanza con wifi free e tutti gli accessori necessari per un comodo soggiorno
Location: Si trova in una zona poco trafficata ma con bar, ristoranti, supermercato e altri servizi nelle vicinanze
Siamo stati accolti in questo ottimo hotel con il sorriso. La camera era spaziosa nonostante il letto matrimoniale e un divano letto a una piazza e mezza. Ogni sera ci coccolavamo con camomilla e tisana che potevamo prepararci con il bollitore elettrico. Il bagno era molto confortevole e accessoriato. Abbiamo apprezzato in particolare la vicinanza alla metropolitana di Paddington con la quale ci siamo spostati facilmente per tutta Londra.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom 大阪

清潔なホテルで、柔軟な対応をして頂きました

Posted 08-Jan-2015
Pros: 新しくて清潔です。 妻と娘と家族3人で宿泊したのですが、満足していました。
Cons: 朝食付きの予約を取らなかったので、単独で朝食をとる際は費用が少し高かったです。
Location: 地下鉄はとっても便利です。 年末にサークルラインとダイレクトラインが工事のため一部不通だったのですが、パディントンは様々な路線が使えるのであまり不便を感じませんでした。
2014年の年末から6泊しました。 ヒースローに朝6時に到着したので、ホテルに荷物だけ預けるつもりで伺うと、アーリーチェックインを無料で引き受けていただきました。 部屋も広くて清潔でした。 駅から近くて、ホテルから歩いて3分位のところにスーパーSainsburysがあります。近くのSainsburysは営業終了時間が少し早いですが、同じスーパーがパディントン駅構内にあるので両店とも重宝しました。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom toronto

Traveller from toronto

Posted 08-Jan-2015
Less than 10 min walk from paddington station, very close to every thing you need, few pub restaurant in Sheldon square
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sverige

Fräscht hotell i närheten av Paddington Station.

Posted 07-Jan-2015
Ett bra och fräscht hotell ganska centralt i London. Bra frukostbuffe och trevlig spa-avdelning.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Stuttgart

Perfekt

Posted 06-Jan-2015
Pros: Zimmereinrichtung, Sauberkeit, Lage.
Cons: Das Essen im Restaurant war ganz gut, aber nicht wirklich ausgezeichnet.
Location: Direkt hinter Paddington Station. Man kann am Kanal entlang spazieren gehen und kommt auch zu Fuß zur Edgware Road und zur Oxford Street.
Das Hotel liegt gleich hinter Paddington Station, ist aber sehr ruhig gelegen. Das Zimmer war sehr groß, bequem und sauber. Das Personal war freundlich und hilfsbereit, alles war sehr gut organisiert (auch die Gepäckaufbewahrung). Ich war schon in vielen Hotels in London, aber dieses Hotel war bisher das beste, auch was das Preis-Leistungsverhältnis angeht.