Ratings based on 2,097 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom RC

Great hotel

Posted 02-Mar-2015
Great hotel, friendly staff, very clean and extremely comfortable..close to all you could need as well. Would definitely book again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Virginia, USA

Not Perfect but acceptable.

Posted 02-Mar-2015
Pros: The personnel's friendliness.
Cons: Necessary repairs and maintenance.
Location: There are shops and restaurants nearby, which in my view is a good thing to have.
In general the hotel is a good place to stay. Some of the equipment in my room, the shower head and the bedside lamp, needed to be replaced.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location

Posted 27-Feb-2015
Stayed one night. Arrived at 11am and room was available. Very pleasant reception staff. Room was large with good facilities. Bathroom a little small but has good amenities. Would happily stay again
4 out of 5
Recommended
for Everyone
by A verified travellerfrom 東京の下町

悪くもないが取り立てて良くもない。ビジネスでの短期寝るだけのホテルなら無難。判断の目安は費用効果。

Posted 26-Feb-2015
Pros: 決定的なダメだし点がないのが当ホテルの利点かな?と思います。 従って、今後も状況によっては宿泊するつもりです。 つまり、妥協できる程度の良さを感じています。
Cons: ①暖房ファンの「ゴトゴト」音が煩く、耳に付いて極めて不快だった。 ②デスク上及び壁照明の2か所が不点で暗闇感があった。 ③インターネット接続が不可で仕事に支障をきたした。(プロバイダーの不具合であったが)
今回2回目の宿泊。ロンドンは留学を含め50回以上は来ている筈だが、今だに納得できるホテルはない。それほどロンドンでのホテル選びは難しい。当ホテルは地下鉄駅、バス停留所及びスーパーマーケットも徒歩数分と極めて近く日常生活の利便性は非常に良い。但し、ヒースローエクスプレスのパディントン駅から重い荷物での地下鉄(サークルライン)移動は辛く、タクシー利用(約15分、12£)になる。部屋が全体的に暗く、窓からの見晴が良くないのはイギリス流として、寝るだけなら他の同レベルホテルよりは格段に安い時もある。よって費用対効果を見極めて穴場またはバックアップ的な位置付けでは一考すべきホテルである。言い換えれば、少し程度の良いビジネスホテルの感覚である。中の中の評価が妥当で無難なホテルである。つまり、多くを望まなければ納得できるホテルではないかと思う。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland

comfortable hotel good location,

Posted 26-Feb-2015
Cons: breakfast room could do with a bit more light
Very attentive staff, clean room, central and accessible location, I will choose the hotel again
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Norwich norfolk

Near and very handy to all of London

Posted 25-Feb-2015
Had a great time. Every member of staff was very helpful. Booking a club room I felt was a bonus.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Stockport

First class hotel

Posted 24-Feb-2015
Pros: The hotel was clean, the décor was in keeping with the style of the building
Cons: Perhaps the odd junior member of staff needed to wear a smile!
Location: This is an excellent location for a good assortment of eateries which are reasonably priced and also used by locals
We managed to travel around London from this well situated hotel, visiting museums, the shops, the theatres and places like Greenwich all from the local tube station. The staff go out of their way to be pleasant and helpful, it is a pity that some of the people who use the tube don't follow their example. The food at breakfast was always fresh and there was a large assortment to choose from, covering European and Japanese tastes. We never had to wait more than a few minutes for a table and we were never rushed off either. A very pleasant experience and one that will be repeated in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller

True 5 star

Posted 23-Feb-2015
Loved this hotel , the staff ,the location. Every bit of our stay was fantastic.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom KC

Good value.

Posted 23-Feb-2015
An excellent location, easy access to underground, decent size rooms for London that are comfortable. WiFi is very slow, fitness equipment needs upgrade and had 3 broken pieces of equipment.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom dallas

Great hotel close to the tube and many attractions

Posted 23-Feb-2015
Staff was very helpful. Comfortable and roomy for a London hotel. Very close to the tube in a cute neighborhood! Only drawback, wifi was 10 pounds per day for your room.