Ratings based on 864 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Super Location at a good price

Posted 27-Jul-2014
The hotel was absolutely adequate. Decor probably needs updating but for the price the location was perfect for exploring Central London. Would go back.
4 out of 5
Recommended
for Everyone
by A verified traveller from Kuala Lumpur

Good Hotel Near Gloucester Rd Tube

Posted 25-Jul-2014
Pros: Location
Cons: Cost of Breakfast
Location: West Kengsington, near Gloucester Rd Tube. Close to museums, parks, Royal Albert Hall, good restaurants
Stayed one night at this hotel as it's in an area of London I enjoying staying in. No problems at all with the stay
4 out of 5
Recommended
for Everyone
by A verified traveller from Regina SK

Fine hotel in the heart of London

Posted 24-Jul-2014
Pros: Location, rooms, atmosphere.
Cons: Wifi!!!
Location: Tube station so all of London is near by.
Second time I have stayed at the Millennium Gloucester Hotel London. Very fine hotel. Quiet room, pleasant staff, hotel is only a few feet from the Gloucester tube station. Classic older hotel, very popular location. Wifi is quite awful and expensive. There is a weird voucher system for getting breakfast but the staff gave me breakfast free when I didn't have a voucher and the lineup at the front desk was long. There is also a 3 pound a day charge for storing a bag for a period of time. However, the important thing is it is a great place to stay in London.
2 out of 5
by A verified traveller from San Rafael CA

Dirty hotel, great location

Posted 23-Jul-2014
Pros: Location
This hotel needs a serious reality check when it comes to cleanliness and room condition. 3 lights out in bathroom, broken socket, broken lamp, dirty surfaces, nasty thick stains on carpet. Rude bar staff in main lounge. So rude we walked away and went somewhere else to drink. Great location and price is the ONLY upside. So if you don't mind dirty rooms, go for it!
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Nice hotel

Posted 18-Jul-2014
Pros: the rooms were nice and breakfast was good
had a short stay here in June, hotel was nice and location was good. Gloucester Rd underground was closed which made it slightly more difficult. Hotel breakfast was fantastic, large choice and well cooked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Great stay

Posted 16-Jul-2014
Hotel staff polite and welcoming. Always felt like a valued guest. Great family room with kingsize bed and proper single bed. Refrigerator and kettle with good selection of teas/coffees. All the toiletries you could need in bathroom. Fab large bath and power shower. Great location for Kensington Palace, Science, Natural History and V & A Museum. Good choice of eating places within a few minutes walk.
4 out of 5
Recommended
for Couples
by A verified traveller from Torquay, Australia

Our stay in London

Posted 14-Jul-2014
Pros: Proximity to Station, Food establishments, Nice big room, Working Air Con - It was warm in London!!
Cons: Check in system - the room has got to be ready. If you've just flown in and are a little exhausted, you look forward to a shower and a sleep!
Location: Natural History Museum walking distance, Cafes and food places, train stop.
We had a better experience at this hotel this time than what we had 8 days earlier. The room was much nicer than the club room (the club room cost more!!), the location was on the train station so access was terrific, plenty of eating places in close proximity, staff were terrific. One of the negatives was that we arrived at the hotel at 2200 hours and the room wasn't ready, we had to go and wait in the bar for an hour while they sorted it out. They offered a room with 2 single beds and we had booked a double which meant we had to wait. It's a little annoying when you're tired and the rooms not ready. I would stay at this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveller

We'll book again!

Posted 08-Jul-2014
Location: The Piccadilly line is the critical line of you want access to Heathrow and the theatre district, but it does not stop at Gloucester Road until Dec/14
We usually stay in a certain Mayfair hotel of a different hotel chain. We will definitely be checking this hotel out first, before booking our next trip to London. EXCELLENT breakfast buffet. Clean rooms. Great staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Underground service

Posted 07-Jul-2014
Out of your control but get the Picadilly line back in service across the street.
5 out of 5
Recommended
for Everyone
by A verified traveller from DERBY

Big but friendly.

Posted 06-Jul-2014
Pros: Excellent for the underground [Gloucester Road]
Cons: Price of breakfast!
Easy friendly check-in, even from training staff. Room service was an excellent deal after a long day - even compared with restaurant prices.