Ratings based on 820 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from midlands , england

Great location

Posted 07-Sep-2014
Pros: Location and bed
Cons: Room needed airing
Location: Great location easy access to transport
Great just room could have been aired was a bit stuffy and musty but other than that great room , bed , price , staff and location .
4 out of 5
Recommended
for Everyone
by A verified traveller from Ohio

I would recommend this for any type of traveler.

Posted 05-Sep-2014
Pros: Decor, restaurant and bar, staff, location
Cons: Would be nice to be able to check in a little earlier. Bathroom pipes were noisy when room above used their shower.
Location: VERY close to Great Portland tube station and the Bus (including London's Original Tour Bus located out front). There were several grocery store close
The hotel is very nicely located; extremely close to the Great Portland tube station. Located in North London. It is right next door to the Regent's Park area. There are plenty of stores and restaurants within walking distance. The hotel is very modern and clean in appearance. The staff was very friendly and helpful. The staffing is international. Example: I went to front office twice to ask for extra soap and then again for razors and by the time I got to my room on the 1st floor, they had dropped it off. The hotel restaurant is Spanish cuisine and offers a tasty buffet style for about 25 pounds. The hotel bar is very well done and has plenty of TVs to watch local sporting events. You can purchase any tickets for sights, like Tower of London and for the London's Original Tour Bus at the concierge. My only Cons for the hotel are minor: I arrived very early in the AM and tried checking in early (normal check in was 3p) but only got in 30 minutes early at 2:30p (having jet lag this annoyed me) and the pipe were noisy (whenever someone above me used the shower, I would hear gurgling in my tube). I would not hesitate to stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller from new york

Very good

Posted 02-Sep-2014
Good location, well trained staff. Rooms was very nice and clean. We were upgraded to a suite. It was a decent size for London property. Hotel is kind a crowded and I guess that is only the downsize of the hotel but other than it's a great hotel for great price
5 out of 5
Recommended
for Everyone
by A verified traveller from West Yorks

a bit of Spain in London

Posted 01-Sep-2014
Always a great stay - great hotel in what I have come to regard as tbe Spanish Quarter. Just be aware that it has its expensive side - I had two brandies they were £25 each! It was plainly printed in the menu but I forgot to check! They have got more reasonable alternatives Highly recommended
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel

Posted 25-Aug-2014
Had a great stay. A lovely hotel, very convenient location.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location,close to tube station,Regents Park

Posted 19-Aug-2014
Pros: Location
Cons: Bathroom & bedroom too small, very poorly planned.
Location: Close to Gt Portland St tube, Regents Park,Marylebone High Street,BBC and only a short stroll from Oxford Street.
Hotel in very good location. Very modern stylish inside, however more space needed in room as very cramped and bathroom not very useable. They tried to squeeze a bath and shower in so it was a climb into the bath holding onto the wall to use a very enclosed shower. Luckily we are fit, but those less agile would have struggled, not at all practical. Daft really as the lobby/corridors were huge.
5 out of 5
Recommended
for Everyone
by A verified traveller from B

Fantastic location, friendly staff

Posted 18-Aug-2014
The hotel is stunning and in a very good location close to all the best attractions of the city... Our room was better than expected which was a double room that included it's very own kitchen... very handy for a quick breakfast before hitting the streets... my only issue (which is very personal depending on your own preferences) was that the bed, although beautifully dress and large, it was too hard for me so I did spend most nights waking up for not being totally comfortable... complimentary water was a nice touch too :-) would totally recommend friends and family to stay here on their next visit to London.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Nice surprise

Posted 18-Aug-2014
Pros: Very spacious room, and very convenient location
Cons: Nothing
Location: It is a ten minutes walk to Oxford street, and 15 to Soho and Covent Garden. Nearby there is an area with tons of restaurants. Subway very close.
I am not too familiar with London, so I did not realize that this hotel is located in a great area. We went every night to Soho and Covent Garden (both 10-15 minutes walk). Great restaurants also nearby, and the subway, which we never used. We were upgraded to a bigger room (wonderful surprise), and I must say the room exceeded all my expectations. Very polite staff, and I cannot find a single negative. Will certainly go back.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice city hotel

Posted 18-Aug-2014
Very good hotel, with good facilities and great staff. Nice size rooms and good food.
4 out of 5
Recommended
for Everyone
by A verified traveller from istanbul

Terrific location

Posted 17-Aug-2014
Best breakfasts... Excellent diners and welcoming staff. Also location was perfect for using the underground of london, eating outside, shopping...