Ratings based on 1,966 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Cyprus

Excellent long weekend before Christmas

Posted 16-Dec-2014
Pros: Although large it was comfortable and homely
Location: Location good for all areas in London. Get an oyster card which makes travel easier.
The hotel is of a good standard without being stuffy, it is very personable and the staff always very helpful. We were very pleased at the amount of fresh fruit, vegetables and produce used in the restaurants and ate in the hotel more often than we had anticipated. We upgraded from a standard room to LEVEL including breakfast, tapas etc. which was very good.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Zuid-Holland

Redelijke prijs-kwaliteit-verhouding.

Posted 15-Dec-2014
Pros: Locatie bij Regents Park en korte afstand tot metrostations. Drukke bar met gezellig ( soms een beetje knullig ) personeel.
Cons: Schoonheid van de kamers
trage afhandeling bij de receptie bij aankomst. ondanks telefonisch contact enkele dagen voor aankomst, gedoe met wisselen van kamer tijdens verblijf. reden niet duidelijk en uiteindelijk ook niet doorgegaan. Daarnaast verwachtingen gewekt welke niet werden nagekomen. Jammer... gemiste kans. Bij vertrek ook trage afhandeling tgv storing betaalautomaat. Verder vriendelijk en behulpzaam personeel, waardoor irritatie factor duidelijk verlaagd.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom gillingham ,kent.

Nice hotel service not so good

Posted 12-Dec-2014
After waiting twenty minutes to check in we were told room not yet available , fair enough we were a bit early . Returned after three for another go at checking in after another twenty minutes in a relatively short queue they could not find our paper work.they gave up looking after ten minutes and allocated a room after which all was good.not what you expect from a four star hotel but they did offer small plastic beakers of water or o/j while in queues.
3 out of 5
by A verified travellerfrom England

Classic Rooms are rather tired

Posted 12-Dec-2014
Pros: Location
Sadly inspite of its marvellous entrance and trappings of grandeur we felt the hotel did not live up to its Melia reputation. The Classic rooms were on the small and narrow size with dated decor.We moved because the room had an occupied interlinking door. Breakfast, once again looked appealing but our coffee was stewed and we would have enjoyed, in hindsight, the food at a nearby Pret A Manger much more. Overal it was disappointing but we were asked on arrival if we would like a paid upgrade but declined.Just one of those unfortunate experiences and it did not spoil our trip. The hotel is in a good location with Oxford Street a mere 20 minute walk away and had a 12 mid day checkout which really suited us.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom West Hartford, CT, USA

Overall, okay

Posted 10-Dec-2014
Pros: The room was clean, the staff was friendly and accommodating, and the street was quiet at night.
Cons: The elevator system (when the hotel is crowded) and the staff having to go to Marylebone St. to get a taxi.
The hotel is located in a commercial area, so there are not a great number of dining or shopping options in the immediate area (although 3 Underground stations, Great Portland Street, Warren Street, and Euston) are within a ten-minute radius). The standard room and bathroom are fairly small, with no dresser or drawers, so we had to use the desk surface to hold one suitcase, while the other remained on the folding luggage rack. There was neither vanity nor shelves in the bathroom. Complimentary bathroom items included a bar of soap, bath gel, shampoo, and conditioner, with no washcloth provided, so I was puzzled whether the soap was intended for use in the shower or at the sink, or both. Some of the "options" seemed somewhat pricey: if you wanted the items removed from the minibar, so you could use the fridge, the charge was 25 pounds. If you wanted to try the breakfast buffet one morning, the cost was 33 pounds per person.
3 out of 5
by A verified travellerfrom norfolk

Paper thin walls make for a disturbed night!

Posted 01-Dec-2014
Pros: Pleasant enough
Cons: Sound proofing and staff attitude
We had an average stay, some staff were lovely, others not so much. Service in bar was very slow. Room was snug and although we had no traffic noise we could hear every word form not only the room next door but also the room across the hall! We had a lovely meal in the restaurant, the staff there were great and the food lovely On mentioning our disturbed night to the receptionist while checking out, I was ignored, not even an apology! Next time we will go to the hotel that guarantees a good nights sleep!
5 out of 5
Recommended
for Everyone
by A verified traveller

nära tunnelbanestation och regents park

Posted 01-Dec-2014
mycket bra hotell. skulle vilja ha kontakt med er angående resten av denna bokning.
3 out of 5
by A verified travellerfrom Buckinghamshire

Useful location but nothing special

Posted 30-Nov-2014
Pros: Location
Cons: If you book a double, you should be able to get a double
Booked a double, but was allocated a twin, even though I asked for a double. Room was really small. Bathroom was tiny. Bathroom floor tiles were loose. Lifts took ages. Not enough staff at checkout.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Geneva

Perfect hotel, close to Regent Park.

Posted 25-Nov-2014
Very nice hotel, comfortable, clean and nice rooms when upgraded. I recommend.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland

Oasis in Marleybone

Posted 24-Nov-2014
Pros: Comfortable, quiet, friendly staff.
Great hotel, stayed here befroe. Late check-in no prblem even got complimentary upgrade. Bed the size of a football pitch, very comfortable room. Will book again.