Ratings based on 2,002 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Gute Lage für einen Städtetrip

Posted 25-Feb-2015
Die Standardzimmer sind sehr klein und schon etwas abgewohnt. Es gab bei uns eine versperrte Verbindungstür ins Nebenzimmer. Vermutlich dadurch haben wir alles was im Nebenzimmer passiert ist live mitbekommen. Es war teilweise unerträglich laut. Die Lage des Hotels ist gut. Der Service sehr freundlich.
4 out of 5
Recommended
for Everyone
by A verified traveller

Super Lage

Posted 27-Jan-2015
Pros: Lage
Cons: ...ja neue Thermo-Fenster einbauen.
Sehr gut gelegen-Underground ca.100m. Sehr freundliches Personal (spanisch). Zimmer guit- Heizung gut (Ventilatorschalter schwer zu finden -nicht am Thermostat sondern bei Nachtkästchen). Fenster alt und zugig bei Kälte.
4 out of 5
Recommended
for Everyone
by A verified traveller

centralt läge

Posted 19-Jan-2015
Bra och trevlig personal och fina rum. Sängarna var dock lite hårda men övrigt väldigt bra.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom bus traveler

Nice hotel, terrible room for rate

Posted 16-Jan-2015
I am petite and didn't have space to walk between nor around beds. I asked for a better room and they told me I had to pay £36/$68 more for a room with space to walk. Room offered was of 1 star hotel inside a 5 star hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Somerset

Close to West End and areas we needed to visit

Posted 08-Jan-2015
Pros: The staff were great, the atmosphere was very warm and welcoming, and we were particularly impressed with the breakfast facilities.
Cons: Maybe better soundproofing on external windows. Our room was not fully double glazed, and there was some intrusion of external noise during the night.
Location: We were visiting a clinic in Harley Street, which was very close. We also walked to Leicester Square in the evening to meet friends. Excellent.
Very easy to find and reach from Paddington Station. Very nice staff, good room, nice bar, and excellent breakfast facilities. Close to relevant tube stations, and an easy walk to the West End. And considering its central London location, very reasonably priced.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Köln

Wunderschönes Hotel, super gelegen für Städtetrip

Posted 04-Jan-2015
Das Hotel empfing uns mit einem super Eindruck. Toller Empfang, imposante Eingangshalle und kleine aber sehr schicke Zimmer. Das Bett ist wunderbar groß und bequem. :-) Gut, das Bad war nicht das modernste, aber es war sauber und das ist die Hauptsache. Sogar alle nötigen Duschproben waren vorhanden. Und das Frühstücksbuffet war der Wahnsinn, da fehlte es wirklich an nichts -sogar für glutenfreie Ernährung war gesorgt. Und für die Stadtrundfahrt sind wir einfach vor der Tür in den Bus eingestiegen oder zum Piccadilly gelaufen.
5 out of 5
Recommended
for Everyone
by A verified traveller

Aangenaam hotel

Posted 24-Dec-2014
Location: Zeer dicht bij twee metrostations, hightlights van Londen goed bereikbaar.
Vriendelijk personeel; kamers, hotellobby etc. zeer verzorgd; uitgebreid ontbijt.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom berkshire

Good central hotel

Posted 23-Dec-2014
Very pleasantly surprised. Good location, excellent value, not the newest facilities but all well presented.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Cyprus

Excellent long weekend before Christmas

Posted 16-Dec-2014
Pros: Although large it was comfortable and homely
Location: Location good for all areas in London. Get an oyster card which makes travel easier.
The hotel is of a good standard without being stuffy, it is very personable and the staff always very helpful. We were very pleased at the amount of fresh fruit, vegetables and produce used in the restaurants and ate in the hotel more often than we had anticipated. We upgraded from a standard room to LEVEL including breakfast, tapas etc. which was very good.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Zuid-Holland

Redelijke prijs-kwaliteit-verhouding.

Posted 15-Dec-2014
Pros: Locatie bij Regents Park en korte afstand tot metrostations. Drukke bar met gezellig ( soms een beetje knullig ) personeel.
Cons: Schoonheid van de kamers
trage afhandeling bij de receptie bij aankomst. ondanks telefonisch contact enkele dagen voor aankomst, gedoe met wisselen van kamer tijdens verblijf. reden niet duidelijk en uiteindelijk ook niet doorgegaan. Daarnaast verwachtingen gewekt welke niet werden nagekomen. Jammer... gemiste kans. Bij vertrek ook trage afhandeling tgv storing betaalautomaat. Verder vriendelijk en behulpzaam personeel, waardoor irritatie factor duidelijk verlaagd.