Ratings based on 695 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom harcourt

Posted 06-May-2015
Pros: Le personnel sympa et accueillant. Le petit déjeuner très varié. La chambre pour 4 spacieuse.
Cons: La literie est un peu molle. La ventilation dans la salle bain insuffisante.
L'hôtel est très bien, le personnel très sympa. Il y a 2 françaises qui travaillent à la réception et cela nous a été très utile. Je les remercie de leur patience et de leur gentillesse. Le seul petit bémol c'est que l'hôtel est un peu éloigné du centre ville et le quartier est un peu triste.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Berkshire

Well located, within easy reach of underground

Posted 06-May-2015
Pros: Customer service, friendly atmosphere.
Cons: King-size beds rather than doubles.
Location: Location was good and only a short walk to the tube station. Nearby shops useful.
Made very welcome, staff super friendly and helpful. Nice bar area. Slightly disappointed the beds weren't king size (only double) in our room.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Great location

Posted 01-Apr-2015
Pros: Staff and location.
Cons: A mini bar would be great.
Very comfortable stay, with particularly friendly and helpful staff.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom SOLIHULL UK

Good Hotel close center city; family rooms

Posted 23-Mar-2015
Pros: Family rooms
Good Hotel close to the center city shopping streets . 15 mn by direct bus 98 from Oxford Street, desserving a lot of main places like Bond Street, Oxford Circus, Holborn for British Museum. Rooms are spacious and clean, beds are good and the hotel propose family room for 4 people.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice

Posted 16-Mar-2015
Hotel was really nice, good price. Staff were lovely and close to the tube. Couldn't complain everything was fine.
5 out of 5
Recommended
for Getaway With Friends
by Josefrom Group from Houston Texas.

Awesome service.

Posted 24-Feb-2015 on Hotels
The staff was awesome very pleased. Room service was the best and location was great. Hope to visit very soon. very pleased.
3 out of 5
Recommended
for Couples
by Dujonfrom london

lovely hotel terrible breakfast

Posted 24-Feb-2015 on Hotels
The hotel is lovely, the facilities are great, and the room was very comfortable. The service however needs an upgrade. The receptionist however friendly.and welcoming was very short on info. The breakfast was pretty poor and the service very slow. Needed to ask for things a few times as staff at the breakfast service seemed forgetful. No information was given at check in about where the breakfast would be or anything else about the hotel for that matter. I would stay again but certainly wouldn't have the breakfast.
Comment from Hotel Management
02-May-2015 by The Manager, Hotel Management
Dear Dujon, Your feedback in regards to your recent stay here with us at the London Marriott Hotel Maida Vale is greatly appreciated. We are very sorry that your expectations have not been met during your stay here with us. Please be assured that we have forwarded your comments to our Food & Beverage Manager who will take your feedback into consideration. Thank you very much for your kind comments about our Hotel. It is always a delight receiving feedback like this. We sincerely hope that we will be able to welcome you back to our hotel. With kind regards, The Team at the London Marriott Hotel Maida Vale
5 out of 5
Recommended
for Families
by Waiseddinfrom London

Nice

Posted 23-Feb-2015 on Hotels
Cool
4 out of 5
Recommended
for Personal Event
by mydotfrom MK

good hotel, but location isnt brilliant

Posted 21-Feb-2015 on Hotels
hotel was lovely but no on street parking and a lot of riff raff at night
3 out of 5
Recommended
for Couples
by A verified traveller

I thought I was going to catch Ebola

Posted 19-Feb-2015 on Hotels
Stayed for one night for our anniversary. Hotel is nice clean and modern with and elegant touch. Room was clean and tidy unfortunately even with the air con on it was uncomfortably warm and with the window only able to open an inch we ended up using wet flannels on our faces to try and cool down. only 2 pillows provided which wasn't enough
Comment from Hotel Management
25-Apr-2015 by The Manager, Hotel Management
Dear A Traveller, Thank you very much for feedback and kind words in regards to your recent stay here with us at the London Marriott Hotel Maida Vale. We are sorry to learn of the discomfort you experienced caused by the unsatisfactory temperature in your room and we have shared your comments with our Chief Engineer to avoid any further recurrences. Please accept our sincerest apologies for the issues you experienced. We sincerely hope that you will consider visiting us again so that we will be able to restore your faith in our hotel. With kind regards, The Team at the London Marriott Hotel Maida Vale