I had to make 2 separate reservations because I extended my trip by a day. Unfortunately I couldn't do a simple extension via Expedia so I was left with one res. for a superior room (one night) and one res. for a deluxe room for 2 nights.
When I arrived the front desk manager saw the problem and upgraded me to a deluxe king room for all three nights. I had asked for a quiet room and it was perfect.
All the staff from maids, bell hops, restaurant managers & concierges, front desk staff were first rate.
Ot was like being wrapped in a soft cuddly blanket of peacefulness.
Elizabeth from Jackson Heights NY
This luxury hotel is located in London (Kensington), close to London Natural History Museum, Imperial College London, and …More
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