Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Nice setting

Posted 02-Sep-2014
The hotel is in a nice setting with nice restaurant and bar patios overlooking the racecourse. The room was ok but we found the beds very uncomfortable. The staff on the front desk were polite and friendly but the restaurant staff found it very hard to smile -apart from one or two young staff. Our biggest disappointment was the breakfast. Extremely poor presentation and not enough choice. Overall ok but we would return there.
4 out of 5
Recommended
for Everyone
by A verified traveller from shipley

Ideal for the horse racing

Posted 01-Sep-2014
Pros: Location
Cons: Service staff
Location: Racecourse
Nice hotel located next to racecourse,able to watch race from my window. Let down slightly by service staff as no soap in my room and even when reception informed nothing was done, also sugar not replenished after first nights use so was a little disappointed
5 out of 5
Recommended
for Everyone
by A verified traveller from Derbyshire

Family Stay

Posted 30-Aug-2014
Pros: The high quality of the rooms, facilities, breakfast, the welcoming and friendly manner of all staff.
The hotel staff were very welcoming and professional, the room was excellent, we had a fantastic view of the race course and the room provided us with a comfortable, clean and relaxing space after a long journey. The facilities were excellent, we used the gym, swimming pool and steam/sauna rooms, my teenage children really enjoyed them as did we. The breakfast menu was extensive and of a really high quality, the chef taking orders for omelettes was friendly and despite being extremely busy maintained a sense of calm and courtesy at all times. In conclusion, fantastic stay and I would highly recommend this hotel for both families and professionals, I hope to stay again one day.
4 out of 5
Recommended
for Everyone
by A verified traveller from LMF

Bit far from the high way; 20 mins for Gatwick air

Posted 29-Aug-2014
Pleasant stay; distance from the airport is an issue; hotel itself met my standards
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Happy kids!

Posted 18-Aug-2014
Stayed for two nights. Kids loved the pool and large garden with horses racing in the background! Staff couldn't have done more to make the kids happy. Lovely breakfasts as well and an ideal base to visit Hever Castle.
5 out of 5
Recommended
for Everyone
by A verified traveller

Holiday

Posted 14-Aug-2014
All was perfect! The staff was friendly, competent and works professionelly.
4 out of 5
Recommended
for Everyone
by A verified traveller from Banstead, Surrey

Very nice hotel in a quiet Surrey retreat

Posted 07-Jul-2014
Nice hotel, friendly staff and very clean room. Great spa treatment. The only downsides: - the mattress is far too soft, kept on rolling over and did not get a good night sleep. Disappointing for a Marriott class. - restaurant food very nice, but quite pricey. Also could have done a more selection of menu.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic Hotel!!

Posted 02-Jul-2014
A Fantastic, comfortable hotel with great food and spa facilities.
5 out of 5
Recommended
for Everyone
by Jules from Hertfordshire

Lovely Hotel for Relaxation and Fun

Posted 29-Jun-2014
Pros: Everthing, the food was lovely, staff friendly.
Cons: No
We stayed in this hotel for a weeks break we had a great time playing golf, fun at the races and relaxation at the spa. All the staff were really friendly and helpful if you needed anything. We will definately go back again.
5 out of 5
Recommended
by Zuba from UK

Very Comfy

Posted 22-Jun-2014 on Hotels.com
Nice hotel and a very friendly staff.