Ratings based on 247 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel with large, well presented rooms.

Posted 10-Jun-2015
Arrived late- really well received. Found room.in great order. Very comfortable, large bed. Thanks.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bournemouth

High standards and good management

Posted 03-Jun-2015
Pros: The complex is modern and well maintained and the staff are freindly and obviously happy to help with any queries or requests.
Cons: Car parking could be more convenient if you have heavy luggage. Temporary parking could be allowed in front of Reception to facilitate unloading.
Location: Great location, handy for the Bluebell Railway, many historic properties and the golf and racing if those things are your scene. London also in range!
Stayed as a couple for three nights in a spacious room with pleasant views over the race course and adjacent golf course. The room was well equipped, clean and very comfortable. Dined in the hotel restaurant for our wedding anniversary meal which was enjoyable, efficiently served by pleasant staff and good value. Only the usual hotel habit of over-pricing the drinks jarred slightly! We avoided staying on a race day so cannot comment how they cope with the extra pressure that must stem from the increase in patronage and this also means that I can not comment on the boisterous behaviour of over-indulging punters that I have seen mentioned in other reviews!
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Comfort and quiet close to Gatwick and countryside

Posted 02-Jun-2015
I did not want an airport hotel - even at 4 stars. Bright clean and modern with good facilities. Racecourse views and lots of space around for a bit of peace and rest. Spaceous rooms on a more North American plan and still fresh in decour with great showers. Service is at a high level. Allow up to 45 minutes at peak traffic to reach Gatwick (likely 20 mins otherwise) and to refuel a rental car for return - but this hotel is only minutes from the M25. A good base for a trip to the south coast or the countryside before heading home. Would use this hotel again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nettes Hotel auf dem Land

Posted 27-May-2015
Pros: Personal
Cons: Sauberkeit
Location: ländlich, Auto erforderlich
Sehr nettes Personal. Hotel ist für englische Verhältnisse okay. Frühstück ist übersichtlich. Hotel liegt leider in der Einflugschneise von Heathrow, somit zwischen ca 05.00 Uhr und 22.00 Uhr permanente Lärmbelästigung durch einfliegende Flugzeuge.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ishchenko-Giller

Nice hotel

Posted 23-May-2015
Good, very good, very-very good, excellent, fantasy, fine, I like this hotel, very good, next time I will stay in this hotel
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Apr-2015
Pros: good ambience, freindly staff. good sized rooms.
good. comfortable rooms, pleasant atmosphere. Good breakfast
4 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa Ontario

Great Facility and Positive Experience.

Posted 17-Apr-2015
Speedy checking was much appreciated as we were tired from jet lag. Great service and services. Great rooms good food. Only negative would be staff not clearing lounge tables in bar area quickly after guests left. Often left with food crumbs napkins and wet empty glasses.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Thank you!

Posted 28-Mar-2015 on Hotels
Very relaxing stay.:-)
4 out of 5
Recommended
for Everyone
by A verified traveller from R

Posted 14-Mar-2015
Overall very nice shame my spa treatment got cancelled as this was the main reason for the stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

excellent location and position for racing

Posted 10-Mar-2015
Cons: One spa employee was very rude and awful.
Location: visited Chartwell house which is fairly local and an ideal place to visit with families.
Really loved staying here. Hotel staff friendly and helpful. However, The receptionist on the spa area was awful and let everyone else down. She needs to be sacked with her attitude towards customers. On the plus side the cleanliness of the hotel and the rest of the staff more than made up for her rudeness.