K West Hotel & Spa (London, United Kingdom)

Rooms & Rates

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Room type

Standard double/twin room - Room only


		One king or two twin beds. Work desk, multi-line telephones, wireless and high-speed Internet access (surcharge). Widescreen TV with satellite channels and on-demand pay movies, Internet, radio, and movie selection. Air conditioning, coffee and tea facilities, hair dryer, iron/ironing board, trouser press, and safe.

Executive Room - Room only


		One king or two twin beds, with duvets and hypoallergenic bedding. 33.5 square meters (360 square feet). Separate sitting area with sofa beds for two extra guests. Work desk, multi-line telephones, wireless and high-speed Internet access (surcharge). Widescreen flatscreen TV with satellite channels and on-demand pay movies, PlayStation 2 games console (on request), Internet, radio, and movie selection. Air conditioning, coffee and tea facilities, hair dryer, iron/ironing board, trouser press, and safe. Bathroom with bathrobes and designer toiletries.

Standard Single - Room only


		One queen bed. Work desk, multi-line telephones, wireless and high-speed Internet access (surcharge). Widescreen TV with satellite channels and on-demand pay movies, Internet, radio, and movie selection. Air conditioning, coffee and tea facilities, hair dryer, iron/ironing board, trouser press, and safe.

Deluxe room - Room only


		One king or two twin beds. 27 square meters (290 square feet). Separate sitting area with sofa. Work desk, multi-line telephones, wireless and high-speed Internet access (surcharge). Widescreen TV with satellite channels and on-demand pay movies, Internet, radio, and movie selection. Air conditioning, coffee and tea facilities, hair dryer, iron/ironing board, trouser press, and safe.

There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

Advanced reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Policies

Pets not allowed
Check-in time starts at 2 PM
Check-out time is 11 AM
Barclaycard accepted
Diners Club accepted
JCB International accepted
MasterCard accepted
Visa accepted

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Valet parking fee: GBP 36 per day
- Fee for wireless Internet in all public areas: GBP 15 (for 24 hours, rates may vary)
- Fee for in-room wireless Internet: GBP 15 (for 24 hours, rates may vary)
- Continental breakfast fee: GBP 8.50 per person (approximate amount)
- Facilities fee: GBP 40 per person, per day and includes use of:
- - Fitness facilities
- - Sauna
- - Spa tub
- - Spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Special Check-In Instructions

Check-in on Sundays is 3 PM. Guests are required to produce a valid credit card with pin number at check-in, which will be pre-authorised £50 per day to cover any extras.

Awards and Affiliations

A Green / Sustainable Property - Third Party Certified

This property participates in Green Tourism Business Scheme (GTBS), a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

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Accessibility Options

Accessible path of travel
Accessible bathroom
Handicapped parking

In-room accessibility
Accessibility equipment for the deaf
Braille or raised signage

Property Amenities

Concierge services
Health club
Room service (24 hours)
Breakfast available (surcharge)
Bar/lounge
Restaurant(s) in hotel
Valet parking
Parking (surcharge)
Secure parking
Business center
Business services
Cell phone/mobile rental
Secretarial services
Internet access in public areas - high speed
Porter/bellhop
Multilingual staff
Safe-deposit box at front desk
24-hour front desk
Number of floors - 7

Medical assistance available
Dry cleaning/laundry service
Video library
Fireplace in lobby
Air-conditioned public areas
Total number of rooms - 220
Elevator/lift
Wedding services
Wireless (high-speed) Internet access - surcharge
Internet access in public areas - surcharge
Laundry facilities
Wired (high-speed) Internet access - surcharge
Express check-in
Sauna
Luggage storage
One meeting/conference room
Parking limited (surcharge)
Number of buildings/towers - 1

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Rooms

K West Hotel & Spa, London, has 220 air-conditioned guestrooms with a subtle palette of taupe, coffee, and cream, with rich leathers and suedes. Walnut furniture is offset by stainless steel and sandblasted-glass accents. Beds are dressed with hypoallergenic bedding, including square and rectangular pillows. Desks have black-leather chairs, whilst the satellite TVs have an on-demand movie service showing a range of new relaeases. Wireless Internet access is available (surcharge). Bathrooms include telephones and marble vanities.

Room Amenities

Pay movies
Hypo-allergenic bedding available
Air conditioning
Soundproofed rooms
Climate control
Voice mail
Internet access (surcharge)
Dial-up Internet access
Coffee/tea maker
Wake-up calls
Turndown service (on request)
Private bathroom
Hair dryer
Bathroom phone

Trouser press
Window opens
Desk
Electronic/magnetic keys
Satellite television service
Iron/ironing board
In-room safe
Daily housekeeping
Smoking permitted
Cribs (infant beds) available
Wireless high-speed Internet access (surcharge)
Wired high-speed Internet access (surcharge)
In-room massage available

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Dining

Kanteen - Situated on the mezzanine level, Kanteen is flooded with natural light from the large windows at the front of the building and the glass bricks at the rear. The room has stylish red-and-blue leather chairs. The menu is modern international, with dishes such as Seared Filet of Tuna Nicoise and Buffalo Mozzarella with Figs. Kanteen serves a full English breakfast, along with lunch and dinner.

K Lounge - Open exclusively to hotel guests, this low-ceilinged room features brown-leather sofas and a modern, open fireplace along one wall. K Lounge serves Continental breakfast each morning and anything from pizza to steak to Thai green curry throughout the day. Coffee by Starbucks. A wide variety of beers, wines, and cocktails is also available.

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Recreation

Aerobics on site

Yoga classes/instruction on site

Spa

Massages
Manicures and pedicures
Body wraps
Body scrubs

Body treatments
Facial treatments
Turkish bath/Hammam in spa

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at K West Hotel & Spa

3.9

out of 5

avg. guest rating

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Showing 1 - 10 results (of 55) · See more K West Hotel & Spa reviews

A Traveller from Portland, OR USA

4.0

out of 5

“k-west rocks!”

This hotel is exactly how it appears! With a sleek and contemporary vibe. The room was spacious, comfortable and elegant. The lobby and (free) internet area was trendy and cool with chill music playing all day, and the staff was very friendly. A hot spot for hip European travellers and bands playing at Sheperds Bush. I would stay here again!

Events and shows

While staying at K West, be sure to check out who's playing at Sheperds Bush- a great local music venue!

A Traveller from washington, d.c.

2.0

out of 5

“going downhill”

maintenance is shoddy and service is OK but you have to fight for your bill to be correct. great location on good rail with good shopping across the street. rooms are dingy, not well kept up and getting worse and worse. this is the third and last time I will be using this place. shame. better management and upkeep could go a long way. have had electrical and plumbing problems every time. access to hot water is dodgy.

A Traveller from Italy

3.0

out of 5

“Not too bad”

Hotel is nice, but the charges for amenities are quite high - 15 pounds for daily internet, 10 pounds for each use of gym. Otherwise, it's in a nice location, convenient to the subway and the staff was very friendly and helpful. I did like the overall ambiance.

Area recommendations

Soho

A Traveller from Grand Junction, Colorado

5.0

out of 5

“A great find at a reasonable price”

I was happy to discover this hotel! My accommodations included a large room and bathroom, refrigerator in the room, ice machine and quiet surroundings in a residential neighborhood. Within a 2 block radius, there was a tube and bus station, a variety of restaurants, a mail drop box, a grocery store, and a STARBUCKS! An added plus was the free computer and internet access. I highly recommend this hotel and would definitely stay there again!

A Traveller from Ohio

1.0

out of 5

“Hotel Sucks!”

We were moved to 3 different rooms in 4 days! First room smelled and was VERY dark...second room was also dark and the blow dryer wouldn't work and there was NO hot water in the morning. The third room had no washcloths and the hair dryer wouldn't work at all. Plus the hallway is about 2 miles long and they put us all the way at the end. We might have been in France. Also, the hallways are VERY dark and all the carpets look horribly stained! Gross hotel!

Laura from Boston, MA

5.0

out of 5

“Fantastic hotel off the beaten track!”

I can't wait to stay at the K West next time I go to London! This gem of a hotel was a quick walk from the Shepherds Bush tube stop (Central Line, which means it's easy to get anywhere in London). It was clean, my room was large (Junior Double) and the staff was friendly. The neighborhood is a bit more working class than next door Holland Park/Notting Hill, but everything you would ever need is right there in Shepherds Bush Green - Starbucks, a large brand new mall, shops, etc. I highly recommend this hotel!

A Traveller from washington, d.c.

1.0

out of 5

“Getting worse... no longer worth the price or frustration”

As a frequent traveler to London, we have used the K-West at least six times over the past few years and I always recommended it for certain types of stays. It used to be a good price, decent room and OK service in a good location. You could overlook sometimes dirty rooms or stains or plugged drains (with some creepy things, I might add) because it was cheap enough and close to Westfield and Central Line station. Only the location is worthy of note anymore. Now, there are maintenance issues: hot water does not work, even after changing rooms twice. Calling the front desk every day for 5 days only resulted in the eventual explanation that the demand was too high for the hotel. They recommended showering after 11 am or late at night. Really? Is that the best you can do? In addition, we had a hairdryer actually explode burning my wife's arm (about 3 inches across), singeing a patch in the carpet and blackening the wall socket. The result? Management appeared only to hand us a new hairdryer. That was their complete response. We eventually moved hotels halfway through the trip to somewhere else. This will be our last stay the the K-West. Can not recommend it anymore.

A Traveller from London

1.0

out of 5

“PAY AS YOU GO HOTEL!!!”

PAY AS YOU GO HOTEL!!!!! The pool (just a large jacuzzi) and sauna were NOT AMMENITIES, a total extra of GBP 40 each time! And the cash-deposit I made for my room on my debit card of GBP400 still hasn´t been refunded! PS Facilities are pretty but customer service is zero stars! None of the problems I reported with the hotel management were met with consideration or dealt with at all!

Area recommendations

Stay at the Hilton Metropolitan, in the end is the same price of the K-West and excellent service!!!! With pool, gym and sauna, all inclusive!!!

Kyle W from La Mirada Ca

4.0

out of 5

“not happy”

TOO FAR FROM CENTER OF TOWN.

Area recommendations

Hype park area... very nice

Getting around

was easy... but long on bus...

A Traveller from Chennai,India

4.0

out of 5

“A reliable hotel in UK”

One of the finest hotel in London. Been staying with them over the last 3 years ,never had any trouble And i amazed to see the hotel continuously improved over years.

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Showing 1 - 10 results (of 55) · See more K West Hotel & Spa reviews

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