Upon arrival front desk staff acted like we were a nuisance to their day. After checking in, we went to the 'all day' restaurant at 1430. The entire area appeared closed. When I asked staff in the kitchen, I was told 'Lunch Over's. We went out in the rain to find a place to eat. Once in our room we tried to do some work via wifi. As IHG members it has always been available. This property has the worst wifi I have ever encountered. It would drop every 5 minutes, take several minutes to reconnect, and many time returned an :Out of Range' response. We stayed here for two nights, and the wifi problem continued 24 hrs a day . Unable to get any useful work done, unless I wanted to sit in the lobby. Hotel staff simply shrugged their shoulders and walked away. Also, when we arrived we wanted to pay cash for the bill. We were told it is a cashless property, which is fine, just put that in your reservation documents. Overall, I cannot recommend this hotel property to any IHG members. Go to a Premier Inn instead.