Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to Great Portland Street tube and Regents Pk

Posted 09-Sep-2014
Pros: Close to Great Portland Street tube and Regents Pk
Location: Close to Great Portland Street tube and Regents Pk
Close to Great Portland Street tube and Regents Pk
5 out of 5
Recommended
for Everyone
by A verified traveller from Northumberland

Good hotel central London

Posted 26-Aug-2014
Staff very friendly & helpful. Comfortable room. Breakfast excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller from stalmine

Good value for money hotel in central London

Posted 27-Jul-2014
Nice , clean hotel with good facilities. It's within walking distance of Euston & Oxford Street. Staff are accommodating. Rooms cleaned well
4 out of 5
Recommended
for Business Travellers
by A verified traveller from uk

Nice hotel great location for tube station

Posted 18-Jul-2014
Pros: location
Overnight stay to visit London/afternoon tea at Dorchester Hotel/shopping at Harrods
3 out of 5
Recommended
for Everyone
by A verified traveller from SC

Posted 15-Jul-2014
Cons: Phone service
Location: Central location walking distance to most point of interest
Nice hotel in good location clean with friendly front desk staff.On first day it took 4 phone calls and a walk to the front desk to have the phone connected even with a credit card on file, 2nd day phone was blocked again.Wash cloth was missing every day. Breakfest bar is excellent .Overall hotel is ok.
4 out of 5
Recommended
for Everyone
by A verified traveller from Columbus IN

Good Value!!

Posted 07-Jul-2014
Pros: I like the area where the hotel was easy to get to food and the tube.
Cons: The staff could be more attentive to the maintenance needs of the guest when told there is a problem.
Location: The location was near many places to have a drink and there were some nice little cafes and resturants.
We are Americans and stay at Holiday Inns at home and the experience was just about the same as at home. Good Value and nice clean rooms. How ever when I told staff our bathroom sink was not draining we did not see anyone come to address the issue. Made for tough shaving and washing of the face. Over all was a good room and we enjoyed our stay in London.
4 out of 5
Recommended
for Everyone
by Tim from London

Nice and close to center

Posted 30-Jun-2014
My partner has special request that hotel accommodation is just what we needed. The TV remote control was not working they replace it very quickly.
3 out of 5
by A verified traveller

Posted 29-Jun-2014
Too expensive for quality, mediocre location and uncomfortable bed.
3 out of 5
Recommended
for Everyone
by RICO from Spartanburg, SC

Not a 4 star by a long stretch

Posted 17-Jun-2014
Pros: Near subway station, convenience store and attractions
Cons: Staff could be more courteous, the russian receptionist at night might need more training on how to deal with customers
Location: Regent Park
Good enough to sleep comfortably at night, breakfast is adequate, expensive internet charge
4 out of 5
Recommended
for Families
by Raravis from Australia

Great location

Posted 12-Jun-2014 on Hotels.com
Comfortable and clean room, at good quiet location. A bit pricey considering it doesn't offer free Wi Fi which travellers need nowadays. And concierge suggested going to Heathrow by taxi which cost 55 GBP instead of Subway which cost under 10 GBP.