Ratings based on 685 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Goed hotel in het centrum.

Posted 18-Jan-2015
Pros: Vriendelijk/behulpzaam personeel
Cons: n.v.t.
Location: 5 minuten wandelen van oxford street en met openbaar vervoer goed te benaderen als je van een airport komt.
We hebben er maar een weekend gezeten maar het hotel is echt goed. Je merkt duidelijk het verschil en het personeel is beleefd/behulpzaam. Hotel zelf ligt op 5-7 minuten wandelen van oxford street, om de hoek zit een supermarkt en wat eettentjes. De kamer is niet bijzonder, maar wel netjes en schoon. Kortom genoten en komen er zeker terug.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Manchester

Don't be put off by the exterior

Posted 13-Jan-2015
Pros: Free newspapers, nice room, good baggage storage
Location: Good location near Euston station; plenty of shops nearby, Sainsburys on same street, pubs, restaurants, Regent Park, underground stations (5 mins)
Bought a one night Saturday stay through a secret hotel deal. I was pleased with the location of the hotel: 10 minutes walk from Euston station, 5 minutes walk to tube stops (Great Portland Street, Warren Street), 5 minutes walk to Regents Park, 15 minutes walk to Oxford Street. There were also plenty of shops, bars and restaurants within 5 minutes walking distance. We loved the Prince of Wales feathers on Warren Street as we got a great food deal (£10 for meal and drink) and their beer selection was good. We arrived early at the hotel and were allowed to complete the registration form and leave our bags. It became clear that somehow a twin room rather than a double room had been reserved for us. The hotel said they would allocate us a double room as they had capacity to do so. We left to potter around London and returned in the evening to check in; turns out the hotel upgraded us to an executive room to allow us to have a double bed! :) Very pleasing. The staff were also very helpful and let us borrow a corkscrew on the Saturday night. I thought the interior of the hotel was nice and clean, our room was lovely and the reception area was nice and free newspapers were available. Unfortunately I cannot comment on breakfast as it wasn't included in our booking and we went to Pret around the corner. Checkout time was noon which is very decent for a Sunday morning. All in all I was pleased with the hotel and its location; I would use again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Düsseldorf

Gut gelegenes Hotel für Kurztripp

Posted 12-Jan-2015
Sehr zentral gelegenes Hotel mit guter Anbindung. Die Zimmer sind für London überdurchschnittlich groß. Das Bad war soweit OK, könnte aber bald mal gestrichen und neu verfugt werden. Teppichboden finde ich etwas unhygienisch aber auch damit kann man leben.
4 out of 5
Recommended
for Everyone
by A verified traveller

Ottimo punto di partenza x visitare la città!

Posted 07-Jan-2015
Hotel vicino alla metro, vicino al centro! Ottimo rapporto qualità - prezzo.
2 out of 5
by A verified travellerfrom Palm Beach, FL

worst stay and worst staff

Posted 07-Jan-2015
Pros: nothing really it was just an normal hotel
Cons: the hotel staff and taking customer request very seriously
Location: there's lot of things that are near like coffee shops as starbucks and good Italian restaurans walking distance and the good Nando's
First when I was checking in, the staff told me I had booked an room with double bed and I told her now that's not possible than she started saying its expedia.com when they received the request they give what was said by expedia at the time of booking so I told her I don't mind paying an upgrade and getting an single bed since it was two of us me and my girlfriend and keep in mind I had an 8 hour flight from west palm beach to Atlanta than London so I was tired. My girlfriend came over and told me lets just get his now and after lunch we will come and speak to the hotel manager, before we left the check in desk I had asked her to put the double bed together we got to the room and waited for 30 minutes no one came by so we left thinking that someone will come by once we are out. We came back after having lunch in Nando's which wasn't far, got up to the room opened the door and the bed weren't together so me and my girlfriend we back down to the lobby to speak to the hotel manager and we got an just a regular check in person who said she is sorry and I told her that I wouldn't mind upgrading and paying little bit more so when she heard that she gave us the executive floor suite which I wouldn't really call an executive suite rather just an regular room so the stayed was just an normal stay but nothing like Paddington Hotel Indigo best staff, best hotel and best comfort level and the rooms are amazing...
2 out of 5
Recommended
for Everyone
by A verified travellerfrom Bristol

Nice hotel but noisy room

Posted 29-Dec-2014
The hotel is well located and rooms are well furnished. But if on the top floor make sure you are not near the elevator or service elevator, as the noise of the motor is loud (can't even be drowned out by the TV) and is used constantly throughout the day. This makes it difficult to sleep past 6am or to sit and rest in the room during the day. We were in room 637.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Basic hotel, good location

Posted 26-Dec-2014
The hotel is in a good location within 10/15 mins walk of Oxford Street. Staff were lovely and hotel was clean however rooms starting to look a little tired. I would say this is 3 star hotel not meeting the standards I would expect from a 4 star hotel.
3 out of 5
by A verified traveller

Ist o.k. für stadttrip

Posted 17-Dec-2014
Kleines Bad Bett war gut (2Kissen) Gibt sicher modernere Hotel in dieser nähe Wasserkocher und Mini-Föhn vorhanden Minibar ein Witz man hört durch die Wände Duschbrause kam zu wenig Wasser raus keine deutsche TV Sender Seife und Duschgel vorhanden Nur zum schlafen ist es okay
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to Oxford Street.

Posted 16-Dec-2014
Room quite small, but very clean. Staff very helpful. Excellent location.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Västerås

Fint hotell, promenadavstånd till Oxford Street.

Posted 16-Dec-2014
Allt var alldeles utmärkt förutom dyrt internet, om man inte blev medlem (avgiftsfritt), då var det gratis, dock blev vi debiterade ändå, lite krångel att korrigera det.