Ratings based on 738 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

l Long weekend stay with breakfast included

Posted 22-Apr-2015
Location: Well located for almost anything either walking or by tube
Be careful when you book standard room through a 3rd party like Expedia > apparently the hotel can allocate you a twin room instead of a double and vice versa if it suits them. This happened to us but the staff managed to swap the rooms because two more people checking in at the same time as us were experiencing the same issue
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Netherlands

Excellent value in great location

Posted 19-Apr-2015
Pros: All was satisfactory
Cons: Nothing
Location: Very convenient for all that London offers..
Very warm welcome, friendly staff, clean and comfortable room in superb location.
3 out of 5
by A verified traveller

compact & bijou

Posted 02-Apr-2015
Pros: convenience to main shopping area
Cons: There is efficiency and there is abruptness' a fine line when dealing with guests
Location: Only went shopping
1. Hairdryer lead not long enough to reach mirror. 2. Staff entered room unannounced to clean it at 0900, both in underwear, not supposed to vacate room until 1200.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Padova. IT

grazioso albergo a due passi da Oxford Circus

Posted 30-Mar-2015
Pros: la posizione vicina ad Oxford Circus e Piccadilly Circus
Cons: il bagno va senz'altro adeguato all'hotel e se proprio non lo vogliono fare: la porta apritela verso l'esterno almeno possono entrare due persone
albergo dignitoso e tutto sommato in linea per qualità e prezzo stanze piccoline ma i letti sono comodi mentre il bagno andrebbe ridisegnato con una doccia e l'aggiunta del bidet molto più utile dell'inutile enorme vasca che occupa il 50% della stanza alla reception se trovi il personale italiano te la cavi velocemente ( io non parlo inglese) la prima colazione per me è sufficente e assortita con buon servizio e prodotti freschi non ho utilizzato il ristorante mentre il bar e rilassante ed ha prezzi congrui Complessivamente ci ritornerò senza indugio
Comment from Hotel Management
16-Apr-2015 by Miriam, GMs Office. , Hotel Management
Dear Guest, Thank you for your review onur hotel. We are pleased yo had an enjoyable stay with us and we look forward to hopefully welcoming you back in the future. Kind Regards, Miriam, GMs Office
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Mar-2015
Smallish bathrooms but very well maintained. Helpful staff. Very convenient location for dining and night life.
Comment from Hotel Management
16-Apr-2015 by Miriam, GMs Office. , Hotel Management
Dear Guest, Thank you for taking the time to write your review on our hotel. We are really happy that yolu enjoyed our perfect central location and found our team to be helpful. We hope to welcome you back soon. Kind Regards, Miriam, GMs Office.
5 out of 5
Recommended
for Couples
by A verified travellerfrom belluno

Posizione ottimale vicino alla metro

Posted 16-Mar-2015
Pros: Ottima colazione
Location: Vicinissimo alla fermata della metro e a regent's park
Soggiorno di un we x la visita alla città, albergo ottimo x posizione e servizi, personale preparerò è molto disponibile
Comment from Hotel Management
20-Mar-2015 by miriam.murphy@ihg.com, Hotel Management
Dear Francesca, Thank you for taking the time to write your review on our hotel, we are so happy that you had a lovely stay with us and very much look forward to your return. Kind Regards, Miriam, GMs Office
4 out of 5
Recommended
for Everyone
by A verified travellerfrom stavanger

Bra hotell til fin pris!

Posted 16-Mar-2015
Hotellet ligger en liten gåtur fra Oxford street og Regent Park. Helt greie rom og trivelig personell! En stor pluss med mulighet for frokost på sengen! WiFi mot betaling..
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Jersey CI

Good location

Posted 16-Mar-2015
Pros: Location
Cons: Bathrooms
Location: Close to shopping, the park and restaurants
All round a great hotel and really nice staff, if I had to have a moan, I wound say it's time the bathrooms were updated
Comment from Hotel Management
20-Mar-2015 by miriam.murphy@ihg.com, Hotel Management
Dear Debs, Thank you for taking the time to write your review on our hotel, we are pleased you enjoyed your stay and our team were able to make you feel welcome. We have recently updated many of our rooms and we regularly redecorate our rooms to keep them fresh and up to date. We hope to welcome you back in the future. Kind Regards, Miriam, GMs Office.
4 out of 5
Recommended
for Everyone
by A verified traveller

Cheap, clean hotel in a great location

Posted 02-Mar-2015
Great location in London. About 10 minutes from Oxford street and Regent's Park. Clean hotel although wireless should be free and the phone signal wasn't great which wasn't ideal when trying to research places in London.
Comment from Hotel Management
12-Mar-2015 by Miriam, GMs Office, Hotel Management
Dear Guest, Thank you for taking the time to write your review on our hotel. We are pleased that you enjoyed our central Location, we are fortunate to be located just across the road from the beautiful Regents Park - a lovely place to stretch your legs if you fancy an early morning (or indeed a late evening) run. We do offer complimentary WiFi to our IHG Rewards guests and what's more is that it is free to sign up, please visit our website or ask a team member for more details. We apologise that you were not made award of this sooner. We also apologise that you didn't have a great phone signal as this isn't standard - we thank you for bringing to our attention so we can look into further - you are always most welcome to use the internet in our hotels business centre, or speak with the concierge (or any team member) if you need recommendations or directions during your stay. We hope to welcome you back in the future. Kind Regards, Miriam, GMs Office.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Nykvarn

Bra centalt hotell

Posted 26-Feb-2015
Pros: Läget, ligger på en lugn sidogata nästan helt utan trafik. Gångavstånd till mycket. Personalen - trevlig och serviceminded, Trevliga omgivningar
Cons: Heltäckningsmattorna kunde kanske ersättas mot något annat. Lite kalla grönsaker, samt någon mer brödsort till frukost buf'f'én, Men inget viktigt.
Location: Gångavstånd till bl.a London zoo, madame tussauds, oxford street, nära till tunnelbanestation. En hel del restauranger i området samt ett par snabbköp
Mycket fräscht för att vara londonhotell, helt ok frukostbuffe', väldigt trevlig och hjälpsam personal, Vi var familj med 2 tonårsbarn som bodde i två fräscha dubbelrum med förbindelsedörr, vi trivdes mycket bra. Vi utnyttjade hotellets roomservice en kväll och åt middag på rummet när vi var helt utpumpade efter en hel dags shopping. Mycket bra service för bara en liten extrasumma.
Comment from Hotel Management
12-Mar-2015 by miriam.murphy@ihg.com, Hotel Management
Dear Jan, Thank you for taking the time to write your review on our hotel. We are delighted that you had an enjoyable stay and enjoyed our central location. We hope to welcome you back soon. Kind Regards, Miriam, GMs Office.