Decide to stay as we were attending an award ceremony and we weren't disappointed. The rooms very luxurious and had a bathroom to die for (I hate showers). The only criticism if I had to find one was the lighting in room room was a little dim but otherwise it was a perfect room in a perfect hotel. I would definitely stay there again
The hotel was booked for a weekend stay to celebrate my partners 40th birthday. From the moment we arrived to the time we collected our luggage and changed back into our leisure wear using the hotels facilities (were able to leave our luggage at the hotel whilst we went for afternoon tea at the Ritz and watch Thriller!) we felt both welcomed and valued.
I had taken banners and balloons to decorate our room but was unable to prepare the room without my partners knowledge so I contacted reception and Jessica recommended I speak to the care team. Needless to say I was visited within ten minutes and the room was prepared for our return!
We had an executive room that had certain 'perks' e.g free drinks and snacks and a seperate breakfast area, we would definitely utilise these during our next stay (we didn't have time due to our busy schedule!)
A great hotel. Fairly recently refurbished to a high standard. Staff are unassuming and always keen and pleased to help and assist. Situated close enough to attractions, restaurants and good communications links so that walking is an option.
The bars have a great choice of cocktails and a relaxed, easy atmosphere; the staff being very knowledgable and helpful in assisting decision making.
A very relaxing hotel. The bed was one of the most comfortable I've slept in, the bathroom was fantastic, reception, spa, dining areas and bar were all nicely designed. Set in the grounds of Syon Park its quiet but still has good links to Heathrow and central London.
Amazing place. Lovely staff and very helpful, as they move your car if your blocking someone in or someone is blocking you in. Lovely view especially sitting having dinner by the Thames also there is a very nice breakfast.
Carla from Devon
Located on the outskirts of london within the bustling areas of Hampton Court and uniquely located on the banks of the River …More
Made to feel very welcome, welcomed by name each time we went out or came back in. Difficult to fault our stay. Service very quick and efficient.Staff attentive ,food well presented and tasty,loved every minute of our stay.
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