Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews of Hilton London Metropole

4 out of 5
Hilton London Metropole
225 Edgware Road, London, England

Reviews

8.0

Very good

Rating 10 - Excellent. 206 out of 508 reviews" "
Rating 8 - Good. 168 out of 508 reviews" "
Rating 6 - Okay. 64 out of 508 reviews" "
Rating 4 - Poor. 39 out of 508 reviews" "
Rating 2 - Terrible. 31 out of 508 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Joseph Alan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of mould in the bathroom. Also lack of shower gel which was an oversight. totally dissapointing stsy

8/10 Good

Tyson

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean and convenient hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Raúl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was accesible to subway station. Property was very clean. Great view of London City. Breakfast was very good
Stayed 2 nights in Mar 2024

8/10 Good

Seulbi

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Woodrow, Edgewood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 6 nights in Mar 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2024
Response from Bill Fisher on 19 Mar 2024
Hi thomas,Thank you so much for your review. I'm absolutely delighted that you enjoyed your stay with us so much and I hope we'll see you at the Hilton London Metropole again very soon.Kind regards,Bill FisherGeneral Manager

8/10 Good

Jon

Travelled with family
Staff very friendly and helpful
Stayed 1 night in Mar 2024
Response from Bill Fisher on 18 Mar 2024
Hi Jon,Thank you for taking the time to leave a review. I'm absolutely thrilled with your kind words about our friendly, helpful team, and it will be a pleasure to share your feedback with them all.I hope we'll see you at the Hilton London Metropole again very soon.Kind regards,Bill FisherGeneral Manager

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Its a busy hotel. Breakfast is very popular even early hours. Rooms are large and fresh. Only issue is the water pressure in shower which was not the best.
Stayed 1 night in Mar 2024
Response from Bill Fisher on 18 Mar 2024
Hi Christopher,Thank you for taking the time to leave a review. I'm so pleased you had a good stay with us, although I'm sorry that you experienced low water pressure in the shower and I'll get that looked at by our Maintenance team.Once again, thank you for your feedback. I hope we'll have an opportunity to welcome you back to the Hilton London Metropole again in the future.Kind regards,Bill FisherGeneral Manager

10/10 Excellent

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with first class breakfadt
Stayed 1 night in Mar 2024
Response from Bill Fisher on 14 Mar 2024
Hi Patricia,Thank you for taking the time to leave a review. I'm delighted you enjoyed your stay with us and our Chefs will be very pleased to hear their delicious breakfast buffet was a highlight.I hope we'll have an opportunity to welcome you back to the Hilton London Metropole again very soon.Kind regards,Bill FisherGeneral Manager

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and bed was comfortable. The cafe in the lobby was good.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Mar 2024
Response from Josef Mikulka on 5 Mar 2024
Hi Jessica,Thank you for the great 5/5 rating!I am delighted you enjoyed your time with us, and I hope we'll have an opportunity to welcome you back to the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Mar 2024
Response from Josef Mikulka on 5 Mar 2024
Hi Veronica,Thank you for the 5/5 rating!We love seeing how much our guests enjoy their stays, and I'm glad you had an amazing time with us.Thank you again for the feedback. I hope we'll have an opportunity to welcome you back to the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

8/10 Good

Maryanne

Liked: Staff & service, property conditions & facilities
The staff is outstanding. Very clean.
Stayed 4 nights in Feb 2024
Response from Josef Mikulka on 5 Mar 2024
Hi Maryanne,Thank you for taking the time to leave a review.We love hearing about how much our guests enjoy their stays, and I'm glad you had an excellent time with us.Thank you again for the feedback. I hope we'll have an opportunity to welcome you back to the Hilton London Metropole again in the future.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic family friendly hotel! Kids had a great time. Very good breakfast. Edgeware Station next door and Paddington walking distance which is great for Heathrow Express. Only issue for me was the air conditioning in the room was not cold enough on the lowest setting...resulting in sleeping with no duvet
Stayed 3 nights in Feb 2024
Response from Josef Mikulka on 20 Feb 2024
Hi Andrew,Thank you for your review.I'm delighted to hear that you and your family had a fantastic time at our hotel. We appreciate your compliments on our convenient central London location, with easy access to transportation options like the Heathrow Express. However, I apologise for any discomfort you experienced with the air conditioning in your room. Please know that we take your feedback seriously, and I will address this issue to ensure a more comfortable stay for our guests in the future.Thank you again for the feedback. I hope we'll have the chance to welcome you back in the future.Kind regards,Josef MikulkaHotel Manager

8/10 Good

Rehan

Liked: Cleanliness, staff & service, property conditions & facilities
Room size, beds etc. Was good. Staff was friendly. They need to improve lighting in the rooms.
Stayed 4 nights in Feb 2024
Response from Josef Mikulka on 13 Feb 2024
Hi Rehan,Thank you for taking the time to leave a review. I'm really pleased that you enjoyed a comfortable stay in one of our spacious rooms and the team were all so friendly. I hope we'll have an opportunity to welcome you back to the Hilton London Metropole in the near future.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend
Stayed 2 nights in Feb 2024
Response from Josef Mikulka on 13 Feb 2024
Hi Adeline,Thank you so much for your review. I'm delighted that you enjoyed your stay so much and it's great to hear you'd recommend our hotel.I'm grateful for your feedback and hope to see you at the Hilton London Metropole again in the future.Kind regards,Josef MikulkaHotel Manager

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to 3 different underground stations. Very convenient for travel
Stayed 2 nights in Jan 2024
Response from Josef Mikulka on 31 Jan 2024
Hi Larry,Thank you for taking the time to leave a review. I'm delighted that you found our central London location, and all the transport options close by, so convenient.I hope we'll have an opportunity to welcome you back to the Hilton London Metropole in the near future.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Josef Mikulka on 30 Jan 2024
Hi Stuart,Thank you for taking the time to rate your stay with us. We're absolutely delighted that you enjoyed your time at our hotel so much and hope to have an opportunity to welcome you back to the Hilton London Metropole again in the future.Kind regards,Josef MikulkaHotel Manager

8/10 Good

Rupesh, IRVINE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!! Renovated in 2023.
Stayed 1 night in Jan 2024
Response from Josef Mikulka on 24 Jan 2024
Hi Rupesh, Thank you for sharing your feedback and giving us a positive rating. I'm delighted to hear that you had a good experience during your stay. Our team is committed to providing excellent service, and it's rewarding to know we met your expectations. I hope to welcome you back for another enjoyable experience in the future.Kind regards, Josef MikulkaHotel Manager

8/10 Good

JANEEN

Liked: Amenities
Stayed 4 nights in Jan 2024
Response from Josef Mikulka on 24 Jan 2024
Hi Janeen, Thank you for giving us a 4-star rating. Our team is committed to providing excellent service, and it's rewarding to know that you had a positive experience. I hope to welcome you back for another enjoyable stay in the future.Kind regards, Josef MikulkaHotel Manager

2/10 Terrible

R

Stayed 1 night in Jan 2024
Response from Josef Mikulka on 7 Feb 2024
Hi there,Thank you for rating your stay with us. I'm really sorry that your experience didn't meet your expectations but please be assured we use all feedback as a way of monitoring our standards and making improvements where necessary. I hope we'll have the opportunity to make it right in the future.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

Rowyda, DEARBORN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Property, very comfortable and clean, very central to London and its surroundings .
Stayed 4 nights in Jan 2024
Response from Josef Mikulka on 15 Jan 2024
Hi Rowyda,Thank you for taking the time to leave a review. I'm really pleased that you liked our clean, comfortable rooms and found our central London location so convenient.I'm grateful for your feedback and hope we'll see you at the Hilton London Metropole again soon.Kind regards,Josef MikulkaHotel Manager

8/10 Good

Noshaba

Stayed 2 nights in Jan 2024
Response from Bill Fisher on 18 Mar 2024
Hi Noshaba,Thank you so much for your review. I'm delighted you had a good stay with us and hope to see you at the Hilton London Metropole again in the future.Kind regards,Bill FisherGeneral Manager

10/10 Excellent

rayhana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Excellent stay, nice area , a vist to remember
Stayed 3 nights in Jan 2024
Response from Josef Mikulka on 11 Jan 2024
Hi Rayhana,Thank you so much for your lovely review. I'm absolutely thrilled to hear you had an excellent stay with us and I hope we'll see you at the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

6/10 Okay

Raj

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Josef Mikulka on 11 Jan 2024
Hi Raj,Thank you for taking the time to rate your stay with us. We use all feedback to help us monitor our standards and make improvements where necessary.I hope we'll have an opportunity to welcome you back in the future.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

MARIO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Suoer nice and friendly staff
Stayed 7 nights in Dec 2023
Response from Josef Mikulka on 11 Jan 2024
Hi Mario,Thank you so much for your review. I'm absolutely delighted that you enjoyed your time with us and it will be a pleasure to share your kind words with our friendly team. Once again, thank you for your feedback. I hope we'll see you at the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

8/10 Good

Vivien

Stayed 2 nights in Dec 2023
Response from Josef Mikulka on 24 Jan 2024
Hi Vivien, Thank you for your 4/5 rating. We value your feedback and are pleased to see that you had a positive experience. I hope to welcome you back for an even more enjoyable experience in the future.Kind regards, Josef MikulkaHotel Manager

2/10 Terrible

Sawsan

Travelled with family
Disliked: Staff & service, property conditions & facilities
Very bad experience , I checked out and gave them my luggage for storage , and surprisingly, when the taxi arrived to take me to airport , they discovered that one of my suitcases was lost , the way they handled the situation was very stressful. One of the consiege staff even shouted at me , I had to travel without my suitcases which included valuable stuff
Stayed 10 nights in Dec 2023
Response from Josef Mikulka on 11 Jan 2024
Hi Sawsan,Thank you for your review. I'm so sorry that your experience was spoiled by the problem with your luggage. I know you've been in touch with Omar and Nagesh to get this resolved and I understand your suitcase is due to be delivered to you today.I can only apologise for the inconvenience this caused and hope it won't be your lasting impression of our hotel. We'd love the opportunity to make it up to you in the future.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Josef Mikulka on 18 Jan 2024
Hi Teri,Thank you for taking the time to rate your stay with us. We're absolutely delighted that you enjoyed your time at our hotel and hope we'll have an opportunity to welcome you back to the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

8/10 Good

Rebecca, Bourbonnais

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was great. Easy access to metro stations. Not much in the area that we were interested for food choices. A lot of middle eastern food if you like that. As for the hotel. Common areas were beautiful. As is other reviews the west tower is in desperate need for update. The hallways were not Hilton standard to me. The room however was clean, comfortable, and extremely large!! We chose the hotel for the room size as we had 4 people and wanted the space as we had a 10 night stay.
Stayed 10 nights in Dec 2023
Response from Josef Mikulka on 11 Jan 2024
Hi Rebecca,Thank you for taking the time to leave a review. I'm really pleased you were comfortable in one of our spacious Superior rooms. We're hoping to be able to update these rooms in the near future and will take your feedback on board. I'm delighted that our fantastic central London location, and the tube stations across the road, helped you make the most of your time in London and I hope we'll have the opportunity to welcome you back soon.Kind regards,Josef MikulkaHotel Manager

8/10 Good

Lisa, Nr Shepton Mallet

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was comfortable and quiet but the breakfast was definitely not worth the money. It was over crowded and unpleasant. I had to shuffle through line-up at every counter.
Stayed 1 night in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Hi Lisa,Thank you for your review. I'm really pleased you enjoyed a comfortable stay but sorry to hear about your breakfast experience and this is something I will keep an eye on. I hope you'll give us an opportunity to welcome you back to the Hilton London Metropole again in the future.Kind regards,Josef MikulkaHotel Manager

8/10 Good

Mark

Stayed 1 night in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Hi Mark,Thank you for taking the time to rate your stay with us. I'm delighted you had a great time and we hope for an opportunity to welcome you back to the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Hi Ken,Thank you so much for your 10 out of 10 rating. We're delighted you had such a great stay with us and we hope to see you at the Hilton London Metropole again very soon.Kind regards,Josef MikulkaHotel Manager

2/10 Terrible

Dip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel
The hotel took our money for Breakfast and did not provide the Breakfast on check-out day. We asked them on 21 December about To go pack for 22 December check out day . and the hotel reception confirmed it will be ready but when we went for check out, reception told us that they did not have information. Still did not receive the receipt of the payment.
Stayed 4 nights in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Dear Dip,I'm so sorry to hear that confusion about your breakfast on your last stay caused such disappointment. I will speak with the team about what went wrong and can only apologise for the inconvenience you experienced. Unfortunately, we haven't got an email address for you on the reservation but if you contact us through the Guest Assistance page on the Hilton website, we'll get your receipt sent over to you.Thank you for your feedback. I hope you'll give us an opportunity to welcome you back to the Hilton London Metropole again in the future.Kind regards,Josef MikulkaHotel Manager

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay
The hotel has a lovely feel and was dressed for Christmas. The staff were helpfull and friendly and the room was clean. A bonus when we got to the hotel to leave our bags whilst we went shopping at 11am the room was ready!!
Stayed 1 night in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Hi Tracey,Thank you for taking the time to leave a review. I'm absolutely delighted that you enjoyed your festive stay with us and that leaving your bags with our amazing Concierge team meant you made the most of your time in London.I'm grateful for your feedback and hope to see you at the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

Mubashra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Hi Mubashra,Thank you for taking the time to rate your stay with us. I'm so pleased you had such a great experience and I hope we'll have the pleasure of welcoming you back to the Hilton London Metropole again soon.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

Jan

Stayed 6 nights in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Hi Jan,Thank you so much for rating our hotel 5 out of 5. We're absolutely delighted that you enjoyed your time with us so much and we hope to see you at the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looooved this hotel. So comfortable. The staff and housekeepers are very friendly. There’s a coffee shop in the lobby. I would stay here again
Stayed 4 nights in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Hi Aisha,Thank you so much for your review. It's wonderful to hear you loved our hotel and especially the fantastic coffee from our Tyburn Market.I look forward to an opportunity to welcome you back to the Hilton London Metropole soon.Kind regards,Josef MikulkaHotel Manager

2/10 Terrible

Salvador

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Terrible
They gave us the wrong room at first. The people that work here are so rude. You would think you would get great service from a Hilton Hotel but not here.
Stayed 4 nights in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Hi Salvador,Thank you for taking the time to leave a review. I'm really sorry to hear that your experience fell so short of your expectations. Please be assured that I will discuss your comments with the team and I apologise for letting our standards slip.I'm grateful for your feedback and hope you'll give us a chance to make it up to you in the future.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel and great location. The Manager Mohamedu is the friendliest and best customer manager I have met. Always smiling and nothing to much trouble!
Stayed 4 nights in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Hi Ken,Thank you so much for your lovely review. I'm delighted to hear you love our hotel and our amazing central London location and I know Mohammadou will be thrilled to have been mentioned. Once again, thank you for your feedback. I hope we'll have an opportunity to welcome you back to the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

2/10 Terrible

Patrick

Disliked: Cleanliness, room comfort
Avoid at all costs!
Beyond basic; mattress extremely poor quality, very cheap! Shower head didn’t work meaning the bathroom flooded each time. Bedding was pretty nasty to be honest. And we waited 3 hours for the power to be turned on in our room when we checked in after calling twice. Overall extremely disappointing.
Stayed 2 nights in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Hi Patrick,Thank you for taking the time to leave a review. I'm really sorry to hear there were maintenance problems in your room that hadn't been picked up before your arrival, and that it took us a while to resolve. I can only apologise for the inconvenience this caused and assure you that your comments will be discussed to prevent a recurrence. I'm grateful for your feedback and I hope you'll allow us to make it up to you in the future.Kind regards,Josef MikulkaHotel Manager

4/10 Poor

Tom

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Hi Tom,Thank you for taking the time to rate your stay. I'm really sorry to learn that your experience fell below your expectations. We use all feedback to help us monitor our standards and make improvements where necessary so we hope you'll give us an opportunity to make it up to you in the future.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Hi Anthony,Thank you for your 10 out of 10 rating. I'm so pleased you enjoyed your time at our hotel so much and I hope we'll have the pleasure of welcoming you back to the Hilton London Metropole again very soon.Kind regards,Josef MikulkaHotel Manager

8/10 Good

naman, Amherst

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Josef Mikulka on 24 Jan 2024
Hi Naman, Thank you for taking the time to leave a rating. We appreciate your feedback and hope to welcome you back for an even more enjoyable experience in the future.Kind regards, Josef Mikulka Hotel Manager

8/10 Good

Sarah

Stayed 1 night in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Hi Sarah,Thank you so much for rating your stay with us. I'm thrilled your had such a great time at our hotel and hope for an opportunity to welcome you back to the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay at, upgraded my room which was lovely of Adam. Definitely looking to book again when I’m down London!!
Stayed 1 night in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Hi Sabrina,Thank you so much for your lovely review. I'm delighted you enjoyed your stay and will let Adam know how much you loved your room. Once again, thank you for your feedback. I look forward to welcoming you back to the Hilton London Metropole in the future.Kind regards,Josef MikulkaHotel Manager

8/10 Good

Sharron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People in the corridors shouting at 1sm in the morning. We had a baby and this woke her up
Stayed 1 night in Dec 2023
Response from Josef Mikulka on 14 Dec 2023
Hi Sharron,Thank you for taking the time to leave a review. Whilst I'm pleased to see you had a nice stay with us, I'm sorry to hear you were disturbed by other guests. Our Security team will always come and ask them to keep the noise down so please let us know whenever this happens again.I'm grateful for your feedback and hope we'll have an opportunity to welcome you back to the Hilton London Metropole in the near future.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

david

Stayed 1 night in Dec 2023
Response from Josef Mikulka on 2 Jan 2024
Hi David,Thank you so much for your 10 out of 10 rating. We're absolutely delighted that you enjoyed your stay with us so much and we hope to see you at the Hilton London Metropole again very soon.Kind regards,Josef MikulkaHotel Manager

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been better if all the lifts were working wait times for lift was excessive
Stayed 2 nights in Dec 2023
Response from Josef Mikulka on 14 Dec 2023
Hi Arthur,Thank you for taking the time to leave a review. I'm delighted you enjoyed your stay, although I apologise for the long waiting times you experienced for the lifts.We're currently working on making some improvements to our lifts which will see them running more efficiently in the future.I hope we'll have an opportunity to welcome you back to the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Josef Mikulka on 14 Dec 2023
Hi Matthew,Thank you so much for rating your stay a 10 out of 10. I'm thrilled you enjoyed your time at our hotel so much and hope we'll see you at the Hilton London Metropole again very soon.Kind regards,Josef MikulkaHotel Manager