Ratings based on 575 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from NJ, USA

Not really situated for tourists

Posted 18-Aug-2014
Pros: It was near where we wanted to be. The room was very comfortable--good size room, comfortable beds, helpful staff.
Cons: I had trouble with the shower door. My wet washcloth was not removed from the shower area after housekeeping (kinda "EW")
Location: For business ppl this is a perfect world, for tourists, maybe not so much; It's 90pounds to LHR by taxi.
We came as "tourists." We stayed here for proximity to our child (who was living near Canary Wharf), not for the tourist attractions. The hotel was very nice, nothing we would "normally" do. For us it worked out just fine, but for other "tourists," this is a ways out of town, and the Tube/DLR is a little walk. The hotel was fine, not crazy about the housekeeping, but the reception/concierge staff were always helpful. The breakfast was OK, but the first day, they ran out of bacon, and never seemed to get any more. I enjoyed my stay, but it may be too far out of the way for many tourists.
5 out of 5
Recommended
for Everyone
by A verified traveller from Halifax

Highly recommend...

Posted 12-Aug-2014
Pros: cant pick one .. but the most I liked it was everything and everyone were very professional. Hassle free and high quality.
Cons: one small thing I noticed is the coffee/milk packs provided in the room were not replenished when the room was serviced but all I had to do was call
Location: DLR & Tube are few minutes away and all the major attractions were within 20 to 30 minutes distance so ideal location.
It was a very good hotel, the room was very nice,spacious and neat. The staff were very professional and welcoming. The comfort features in the room were very good. The location of the hotel was also very good and few minutes from tube & DLR. We had a very good experience. I will definitely book again whenever I am going to London again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel with a reasonable price

Posted 04-Aug-2014
Pros: Everything. The room and the transportation.
Location: The location is very good. Easy to go into central London. It is right next to the river so the environment is pretty good too.
The hotel is very good. The facility is very good and the room is very clean. It one minute walk from the nearest DLR station.
5 out of 5
Recommended
for Everyone
by A verified traveller from Yorkshire

Excellent hotel very handy for tube

Posted 04-Aug-2014
Pros: Location, The friendly staff , Quite comfortable room and use of executive lounge
Cons: Nothing comes to mind
Location: Close to 02 and tube station, with some nice restaurants along the river front.
Wonderful stay with family, made to feel very welcome .The staff were most helpful and pleasant. We had use of the executive lounge during our stay and enjoyed the afternoon tea, which included freshly made sandwiches, small cakes and scones with jam and cream. In the evening we could enjoy a glass of wine, beer or soft drink along with canopes and various hot nibbles, whilst watching the sun go down over the great view of London. Our room was extremely clean and comfortable, we were also treated to a free choice of up to the minute movie along with popcorn which kept our granddaughter very happy.. The breakfast was also very good with a good selection of cooked and buffet style food, with a chef on hand to cook any special requests. The hotel is in a nice quite area of Canary wharf close to the 02, and a short walk across the footbridge takes you to the Canary Wharf underground. We used this a great deal whilst we were there, buying a daily travel card worked out very good value for money. We recommend this hotel to every one and look forward to visiting again.
4 out of 5
Recommended
for Couples
by A verified traveller from Glasgow

Weekend visit

Posted 31-Jul-2014
Pros: The bedrooms, the staff and the modern, clean public areas,
Cons: Nothing
Location: The hotel is very close to Canary Wharf and handy for the O2 and Excel. The tube and DLR are very close and great to get elsewhere in London.
We stayed here for a long weekend. The hotel was modern and welcoming and the breakfast was good and plentiful. The room was very comfortable with an enormous bed. We did not use any of the extra facilities in the hotel so cannot comment about Wifi, restaurant, gym or bar. We were visiting relatives and found the DLR excellent especially with an Oyster card and we were pleasantly surprised at the shops and restaurants available in Canary Wharf as we thought that it might be very limited at the weekend. We had a great deal and would stay here again to visit relatives or for access to the O2 and Excel..
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel, food and service.

Posted 30-Jul-2014
Pros: Everything
Cons: Nothing
Location: Canary Wharf - O2 is close by.
We stayed for 2 nights when seeing a show at the O2. The welcome was great and the room beauitiful. Food was super for breakfast with particular needs being met promptly and courteously. Whilst a big hotel, the feel was warm and friendly. This made all the difference to a lovely week-end.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good quality hotel - good value at weekends

Posted 27-Jul-2014
Only 10 minutes from central London by tube, so a quiet place to stay. Good local things to see such as the Olympic Park, Westfield, O2 and Greenwich.
5 out of 5
Recommended
for Everyone
by A verified traveller from newcastle

Canary Wharf Hilton

Posted 21-Jul-2014
Pros: Smart Hilton hotel in an excellent position for Canary Wharf, the O2 and City Airport.
Visited this hotel for the first time to attend an event at the O2. Excellent transport links from both central London and to the O2. Superb views from the executive lounge on the 14th floor of Canary Wharf and the city.
4 out of 5
Recommended
for Everyone
by A verified traveller from Kirknewton, UK

Perfect for the 02 Arena

Posted 21-Jul-2014
Pros: Location
Location: Very convenient for the 02 Arena.
Easy to get to from underground station. Comfortable room and quiet.
5 out of 5
Recommended
for Everyone
by A verified traveller from essex

excellent hotel with easy reach of the O2

Posted 20-Jul-2014
Pros: everything
Cons: Difficult to improve on excellence
Location: The O2 is nearby, lovely walks along the river, good restaurants and bars within walking distance.
Staff were very helpful, curtious and had good knowledge of London, Hotel room very clean comfortable and modern.