Ratings based on 502 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by marathoner from uk

Mixed feelings, but disappointed

Posted 15-Apr-2014
Expensive place to stay, dark masculine decor that wasn't relaxing, found quite a few hairs in the room/ bathroom, views were of derelict building sites in canary wharf, felt quite cold and room temp was capped so I couldn't warm up, also some of the paintwork/ walls were knocked about which I wouldn't expect for over £200 a night. I didn't feel like this was a luxury stay which I would have hoped for from a Hilton hotel. I didn't find the bed very comfortable and I felt cold. Overall I didn't feel relaxed or refreshed when staying here and was glad to leave. On the positive, staff were friendly and welcoming, bathroom suite was very nice and television was ginormous!
4 out of 5
Recommended
for Everyone
by Hazel from Glasgow

Good hotel close to O2

Posted 07-Apr-2014
Pros: Good quality facilities with lovely bathroom
Cons: More signs at underground station locating hotel
Location: Only spent time at O2 arena but great shops nearby
Good quality hotel within canary wharf - ideal for visiting O2 arena
5 out of 5
Recommended
for Everyone
by charmie from Seattle, WA

In the business district

Posted 07-Apr-2014
Location: Close to shopping malls and a grocery store, Waltrose. A few swanky bars nearby.
Great but standard Hilton amenities. Wifi is not free so we used the free wifi across the footbridge in the neighboring malls. Comfortable beds. 15-20 minute ride on the tube to central London
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel but I have one fault...

Posted 06-Apr-2014
The room was lovely etc but the one thing I expected considering the price was to have a better view than a train track
5 out of 5
Recommended
for Everyone
by A verified traveller

Easy access to the tube dlr and water bus

Posted 10-Mar-2014
Comfortable room , friendly staff , excellent breakfast choice. . Canary wharf shops 5 min walkm. East access to the tube and DLR .
5 out of 5
Recommended
for Everyone
by Fee from Bath

Good Location for 02

Posted 05-Mar-2014
Pros: It was a touch of luxury.
Stay from start to finish was first class. The room was clean, comfortable and welcoming after a long coach journey. The breakfast was excellent with lots of choice and a good start to the day.
5 out of 5
Recommended
for Everyone
by rosemary from northern ireland

great hotel

Posted 26-Feb-2014
Pros: location and staff
an excellent hotel good location and very helpful staff
5 out of 5
Recommended
for Everyone
by Nichola from Torquay,,Devon

Fantastic weekend break

Posted 20-Feb-2014
Pros: Everything no
Cons: Nothing
Location: Near to rail service...beautiful shopping arcade.
We recently stayed for a weekend break at this hotel to celebrate my sisters 50 th birthday.The hotel was spotlessly clean and the staff were so professional.We had advised the hotel in advance of my sisters birthday and very kindly some birthday cake was delivered to the room. We were also given complimentary breakfast which was delicious.This act of kindness was greatly appreciated and made our stay even more enjoyable.The location was wonderful and near to the rail service. We would most definitely stay here again and would thoroughly recommend this hotel.
5 out of 5
Recommended
for Everyone
by cowgirl50 from liverpool

Great hotel near 02

Posted 06-Feb-2014
Pros: Staff great breakfast
Location: Great for the 02
Another great stay-all staff were excellent-room very modern and beds soooo cosy Had breakfast this stay-lst class great choice Yes highly recommend
5 out of 5
Recommended
for Everyone
by A verified traveller

Ideal hotel for O2 arena access

Posted 03-Feb-2014
Ideal if you want to get to the O2 arena or the city centre. A small bridge takes you to the large shopping centre and food court or directly to the jubilee line to the city centre. Ideal!! Staff were very hospitable, clean and fresh hotel with everything you need including slippers. Loved our 2 night stay. Thank you Hilton Canary wharf.