Ratings based on 1,006 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely Hotel close to Canary Wharf

Posted 21-May-2015
The Staff were friendly and helpful and the cleaniness of the hotel was excellent.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ottawa

Excellent location, very friendly staff

Posted 19-May-2015
As always extremely friendly and engaging front desk staff who made me feel welcome from the start Very good location (3 min from DLR, 5 min from tube), very clean, spacious and comfortable rooms. Only complaint is absence of free WIFI in the hotel room (it is only free in the lobby) which should be expected from a hotel of this class. Will stay again
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Lyon France

Hotel très confortable et très propre

Posted 12-May-2015
Pros: Les espaces confortables, les breakfasts somptueux, la propreté, le calme, l'amabilité du personnel.
Cons: Tout est parfait .
Location: Canary Wharf, quartier moderne et très agréable , beaucoup de choix de shopping et de restaurants ,accessible très facilement .
Très bien situé dans un quartier ultra moderne avec superbe centre de shopping et très bien desservi par métro et D L R . C'est exactement ce que nous recherchions .
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-May-2015
Was excellent hotel staff very friendly. Room was amazing as was the breskfast
4 out of 5
Recommended
for Everyone
by A verified travellerfrom hertfordshire

Lovely hotel near to my party destination.

Posted 04-May-2015
Pros: Great room, lovely staff, great views.
Cons: Hot breakfast and cab service!
Location: On Canary Wharf see the Thames done up, great walks within easy access.
Great hotel but the breakfast let it down. The "hot" breakfast was not hot, large queues and a long wait for our tea to arrive at our table and bread was cold, got told I could toast it! But did not want toasted bread also ordered a cab at desk assumed it would be a black cab but it was a limo, drivers English was not good and used his mobile whilst taking us to our next destination not impressed with him at all!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom chester

Peaceful stay

Posted 02-May-2015
Arrived early and upgraded to executive room, facilities in room were very good. Very quiet. Hotel close to station. Only thing was that the curtain did not go up to the wall leaving a shaft of light that fell onto the head end of the bed.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Fen

High expectations exceeded

Posted 28-Apr-2015
Stayed in this Hotel one night before my husband ran the marathon. The reception staff were very friendly and welcoming. They couldn't do enough to help. The rooms were spacious and we wanted for nothing. Lovely meal in the restaurant. Pity we couldn't stay longer. Hotel is two mins walk to South Quay DLR station. FANTASTIC!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Manchester, England

Wonderful hotel. Would recommend to anyone.

Posted 25-Apr-2015
Lovely staff, clean and comfortable rooms, and wonderful food. A pleasure to stay in.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Apr-2015
Excellent hotel! Good location. Very close to underground transportation. Great service. Excellent breakfast
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Apr-2015
The hotel was nice, very clean with good facilities, staff were very friendly. While the location was lovely by the docks, it was hardly a tourist location, but a 5 minute walk to the tube wasn't exactly a problem, still might be something worth considering. WiFi didn't work and took a call to the desk to fix, the tv was dated with few channels if that bothers you.