Ratings based on 959 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Leicester

Good Night in Canary Wharf

Posted 16-Apr-2015
Pros: Location next to DLR station ( but not noisy). Staff were attentive and polite.
Cons: Im not a fan of buffet breakfasts but assume that this helps keeps costs down.
Location: Great location for visits to East London and Greenwich
Very comfortable room , good facilities and staff who were extremely professional and courteous. My stay was for one night but would have been happy to have a longer stay and if I return to that part of London would revisit.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Mexico

Great service and facilities.

Posted 14-Apr-2015
Pros: Rooms and Facilities... It is a Hilton
Cons: nothing
Location: It is near canary warf and South Quays stations.
Thank you for your excellent service. Everything was great.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Örebro

Modern hotell med spännande läge

Posted 10-Apr-2015
Pros: Fräscht med mycket utrymme
Cons: Sängen var ok, men extra säng för tonåringen var jätte hård. Sluta med deposit vid incheckningen, förstör positiva upplevelsen.
Location: Bra läge bredvid tunnelbanan
Allt fungerade bra, det var fräscht, luftigt och bekvämt. Skulle kunna säga en av bästa hotellen vi besökte om inte deposit som vi var tvungna att betala vid incheckningen.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Scarborough

Perfect location for visiting the O2

Posted 06-Apr-2015
Pros: Very friendly staff & immaculate hotel.
Cons: The car park was full, so we had to park in a nearby car park which was 10-15 mins walk away.
Location: Perfect location for the O2.
Fantastic hotel. The staff were very friendly & were fantastic with our young children. Perfect location for the O2. The hotel was immaculate. Will definitely stay here again when we visit London.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

No complaints

Posted 05-Apr-2015
I can't think of any complaints there would be some things I would of liked but it's not something a hotel should supply
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Newcastle upon Tyne

As good as ever.

Posted 04-Apr-2015
Pros: Great staff, great location & very comfortable.
Location: Excellent location & very easy to get around by Tube or DLR, both stations being only a short walk away. Great shops & restaurants on the doorstep
We've stayed here in the past and, as ever, the hotel was excellent. The location is great as it's so easy to get to central London on the Jubilee line or Greenwich on the DLR. The staff are very friendly & couldn't be more helpful. We stayed in an executive room which was well worth it and will no doubt be returning later in the year. I'd recommend this hotel to anyone.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bayern

Super Hotel

Posted 31-Mar-2015
Das Hotel liegt sehr nahe an der Underground Station. Das Zimmer war sehr groß, das Bad angenehm und das gesamte Hotel ist sehr sauber. Auch war es ruhig. Wir haben niemanden um uns rum gehört. Allerdings war die Klimaanlage etwas lauter, aber empfanden wir nicht als störend. Frühstück war bei uns im Preis enthalten und es war alles dabei was das Herz begehrt. Sehr freundliches Personal und man kann sich dort nach einem langen Sightseeing Tag gut erholen. wlan gab es nur in der Lobby kostenfrei, aber das ist okay. Ein- und Auschecken verlief schnell. Wir können das Hotel nur empfehlen.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Aberdeen

Lovely hotel, great location.

Posted 30-Mar-2015
Upon arrival at 10am I was by no means expecting to check in, however was planning to leave our luggage with the concierge. Reception advised for a small fee we could upgrade to an executive room that would include breakfast, access to the executive lounge and that a room was available to check-in there and then. This was great value for money. The hotel is modern, clean and tidy. Staff are all attentive and friendly. In terms of location it is excellent. Minutes from the Jubilee line and DLR. Also minutes from the booming centre of Canary Wharf with a host of shops, bars and restaurants. Breakfast was nice, big selection - not as big as some Hilton hotels but a good standard never the less. I was however extremely disappointed with room service. The menu changes from the day menu to the night menu at 11pm. I called at 11.01 to be told if it wasn't on the menu it couldn't be made. This was for basic dishes like nachos or fries -that would of taken minutes to pull together. I was then disappointed with the food that we did receive. This was my only negative to an otherwise perfect experience.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Somerset, UK

Great Hotel

Posted 29-Mar-2015
Great hotel, friendly helpful staff. Comfortable stylish room. Great breakfast!! Would stay again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Essex, UK

Perfect in every way

Posted 27-Mar-2015
Good size room, very comfortable bed, attentive staff, amazing breakfast buffet, kept us going all day! Could not think of any way to improve this hotel. Will definitely return, only one stop on the Jubilee line from the O2.