“Great trip ... loved the Hotel”

The refurbishment has now been completed and wow what a transformation. We had a marvellous stay and were looked after marvellously by the staff particularly in the new restaurant. I have stayed before when attending a work event but this time it was for pleasure and the service was great. The food in the new restaurant BORDEAUX was as good as our friends said and with the weather being so lovely we were fortunate to be able to take dinner outside on the terrace. Would certainly recommend this hotel and will be staying on our next visit to London.

“Always good service”

This is not the first time I've stayed here but it has been about a year since I was last there and I had forgotten how outstanding the hotel and the service was. The Front Desk staff were amazing and very accommodating and although I arrived at 7am in the morning the staff were great and arranged access to my room straight away. After an overnight flight from Washington DC it was definitely appreciated. After that the service just remained at the highest standard and all the staff were very pleasant and cheerful. I would not hesitate to stay here again.

“Amazing hotel with a great feeling”

What can I say? I really enjoyed my stay at this stunning hotel. You cannot fault the service or the luxury and elegant feeling you get as soon as you walk in the door. We stayed for one night as a treat to ourselves, and what a treat it was. We had afternoon tea in the Park Room which was my first experience of this. The sandwiches, scones and cakes were just wonderful, and the live pianist just made it so special. The hotel and its bedroom are all of the highest of standard, and have obviously just been upgraded/renovated. The bed in this hotel is by far the best bed I have slept in... It is soft yet firm, and absolutely huge! I will certainly be staying at Grosvenor House again and again, and will be recommending it to all my friends and colleagues as a great experience all round!

“Grosvenor”

An expensive but brilliant place to stay. Rooms really comfotable and food good. Staff very friendly and very helpful.

“Exceptional hotel - a JW Marriott to be pround of”

This was my first stay at Grosvenor House since it rebranded to JW Marriott and it is certainly worthly of such a prestigious status. The hotel now seems to be fully renovated - a long time coming - but in my opinion well worth the wait. Our room was spacious, incredibly clean and felt warm and inviting with the rich fabrics and luxurious bedding (very Marriott!). Our friends were staying in one of the Suites - certainly worth the extra. Service throughout the hotel was faultless, very befitting of JW Marriott and we particularly enjoyed eating in Bord'eaux - can highly recommend for a leisurely brunch. I hope my travels bring me back to London soon.....

“Would definately go back”

Spend New Year in London staying at the Grosvenor House Hotel. Had a wonderful trip. Service was very efficient and the rooms very clean and comfortable. Probably the most comfy bed I have ever slept in. We had a very good room rate and would definately stay again.

“Excellent Hotel in Heart of London”

This an excellent hotel on at least a par with other five star hotels we have stayed in in Dublin, Berlin and Barcelona. It is very central to all the main sights, the shops of Oxford St, the theatres of Haymarket, Buckingham Palace, Hyde Park the Guards Museum and so on. All of the staff were pleasant and helpful. The rooms are well appointed and the beds are particularly comfortable. The fragrance of the freshly cut flowers in the lobby was also a nice touch.This is a great hotel and we hope to stay there again.

“Child Friendly, Luxurious and Welcoming”

What a friendly hotel! My wife and I went and stayed with our baby boy and the staff could not have been more accommodating. From providing a cot to heating up our baby food, they really could not have been more helpful - nothing seemed to be too much trouble. When we arrived the car was unloaded and parked for us in their garage and we were given a beautiful room - I think they have all been renovated and look stunning - with a huge bed and lovely marble bathroom. We had room service in bed while watching a movie. Again, really great service and the food was delicious - I had a steak sandwich and my wife had the risotto - both to be recommended. We had breakfast in Bord'eaux - it's a French brasserie with a fantastic terrace looking onto Park Lane and Hyde Park. It was sunny so we ate out there, having loaded our plates from the buffet!! Yes, we were spoiling ourselves!! Our only complaint was that our stay was too short - will be coming back for a long weekend soon.

“One of Marriotts Best Hotels in World”

This hotel is 5 star in every category. The accomodations, the staff, and the location are all top rated. I have stayed in many JW Marriott's and this ranks with the best. Looking forward to our next visit. And the rate I got through Expedia was fantastic.

“Very Nice Place”

Very nice hotel right off Hyde Park in a great location. Very attentive staff and good service. Very expensive to eat. Room service hamburger was $40.