Great Hotel. Perfect location for tour bus, underground, shopping, food, hyde park. Staff very pleasant, concierge very helpful for tour booking and details. Surprised to find out that some food was included! Unlimited drinks, basic meals and snacks. Kids swam in pool at night. Very clean hotel. KING SIZE bed (hard to find in England).
Everything about the hotel was great. The room, the view, the room service and all of the staff were friendly and professional. The Spa/ pool was a different experience all together. It is not part of the hotel but you are privy to a pass if you stay in the hotel. Kids can only use the pool from 9-11 AM. When we arrived, the reception staff practically recoiled at the sight of our two children (both of whom are competent swimmers). I was given the impression that they were tolerated but only just. One of the staff tried to tell us that we could only use the pool with the children at the weekend but the other conceded when we questioned this that they could go within the alotted time all week. When we made it to the pool, despite the surroundings being lovely, we were left disappointed. Despite it being the "family fun' time, we were only allowed access to one lane in the pool which was busy with other parents and their toddlers. there was therefore no opportunity for our kids aged 9 and 7 to really enjoy themselves. We just had to splash about in a corner for a bit before we left. Not great. We didn't go back. Other than that, the hotel staff were great with the kids, the location was good, loads of transport links within easy reach and plenty of shops and eateries nearby. We felt perfectly safe in the surrounding area at night and the area was also spotlessly clean. Great stay but forget the pool if you have kids. The spa staff are up tight and the clientele somewhat aloof.
Great experience. Early check inn was no issue, neither was arriving back late from a party. A cookie at check inn is always nice! Very clean, newly outfitted and comfortable. One note - the 'accesible' room I had selected meant that the bathroom had a low sink and generally laid out toward the need of the handicapped. Not that I have an issue with that but it is different to the standard style of bathroom.
We did not use the dinning facilities as we used the hotel as a base for shopping, theatre and restaurants.
The room was quiet with no road noise or police sirens.
The room was a good size for London, and the bed, bedding etc were clean and very comfortable.
We thoroughly enjoyed the experience of staying at the Savoy. This was our first stay at this prestigious hotel and we would gladly go back there again. Thanks to Expedia we had this stay at the Savoy at an excellent reduced rate and hopefully we could do that again. I strongly believe that Expedia look after their customers effectively and this was not the first time for us to use Expedia. We'll be back!
My fiancé and I stayed for one night on 21st December and was very impressed from the moment the door was opened for us. A swift check in by a friendly yet professional reception team who made us feel very welcome. The room was lovely with a great view not to mention the huge and extremely comfortable bed! Breakfast was out of this world with something to cater for everyone's taste....wish I could have eaten more! We were so impressed we have booked again for 9th January and will definitely stay here whenever we are in London
Had a lovely overnight stay. Staff were all very pleasant and helpful. Good choice for breakfast. Our evening meal and lunch were very tasty - a little pricey but probably typical for the area. Large bedroom.
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