Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
100% of guests recommend
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Dec-2014
Exceeded our expectations. Great Hotel compared to other hotels in the same price range
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic break

Posted 24-Nov-2014
Loved this hotel. Staff were nice And couldn't do enough for you.
5 out of 5
Recommended
for Everyone
by A verified traveller

Impeccable service

Posted 11-Nov-2014
Room was beautiful. Service was great. They offer flexible check in and check out and was able to keep the room until it was time to leave for the airport.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Home Counties, UK

Great location, very quiet.

Posted 05-Nov-2014
Pros: Location and peace
Cons: Air con mechanism in room appeared to work in reverse - if wanted heat turned on air con ...
Location: All major tourist attractions on doorstep (major galleries, river trips, south bank, trafalgar square) - all within walking distance.
Matched expectation and experience of previous ratings. Very comfortable room - bed was perhaps best I have slept in. With no pre-advice (my error) hotel was able to cater for my food intollerance.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Kent

Stunning Hotel and exceeded expectations

Posted 21-Oct-2014
Had a fantastic joint pre birthday celebration with my cousin staying at this stunning hotel , we were looking for a place right in the centre of London with a spa with lots to do. This delivered all and exceeded our expectations , the hotel staff were so lovely, the room, facilities and the view, wow. We were truly spoilt and returned home very relaxed and calm with lovely memories. :0)
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UK Kent

A wonderful experience!

Posted 19-Oct-2014
Decor beautiful. Room oustanding Staff extremely helpful and friendly Food yum yum!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom 日本

接客、立地条件、設備のいずれをとっても最高の5ツ星ホテル

Posted 19-Oct-2014
Pros: 特に最初に対応してくれたドアマンと受付の女性の気配りが最高でした。
Cons: バスタブの排水には全く問題無かったが、洗面設備の排水がやや悪い印象。
Location: トラファルガー広場、チャリングクロス駅は歩いてすぐ。ピカデリーサーカス、レスタースクウェア、国会議事堂、ウェストミンスター寺院にも地下鉄で1~2駅という立地条件。
5ツ星ホテルのため、それなりの宿泊費ではあるが、お薦めの素晴らしいホテルである。特に従業員の接客態度は素晴らしかった。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Michigan

London

Posted 30-Sep-2014
Pros: Everything
Cons: Nothing
Location: Great location close to the river and Big Ben
The room was amazing. Beyond epectations. The staff were also amazing. Great location.
5 out of 5
Recommended
for Couples
by A verified traveller

Relaxed and luxurious

Posted 24-Sep-2014 on Hotels.com
Fantastic experience and one of the best Spa hotels I have ever stayed at. The staff are first class and the entire hotel is immaculately maintained. Lots of style and luxury but also very relaxed. My kind of place!
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 22-Sep-2014 on Hotels.com