Ratings based on 120 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom raleigh nc

Classy hotel - Impressive service - Five Star!

Posted 11-Nov-2014
Pros: staff, location, cleanliness
Location: located next to the underground tube. very very convenient. also walking distance to Buckingham Palace.
I had read great reviews about this hotel. I was not disappointed. The staff was so kind and attentive. The rooms were clean, great in-room amenities ie the nespresso machine was the best! The water temperature and pressure were impressive. The bath towels were extra large - its the little things that made it a great experience.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 23-Aug-2014 on Hotels.com
Very friendly and informative staff. Hotel room was very clean and the room service was really good even at midnight. A mistake in the order was comped and the correct item was delivered with extra speed along with some bonus items. You can't beat the location. Stone's throw from Buckingham and the St. James Tube Station is right across the street. Evening surroundings feel safe. Boar's bar has good cocktails and nice style.
Comment from Hotel Management
30-Oct-2014 by Your Dedicated Host, Hotel Management
Dear Valued Guest, Thank you for highlighting few points which sets the Conrad London St James ahead from the competition. The location is indeed unbeatable with the tube station right across the lobby, walking distance to London's iconic tourist sites. We look forward to have you here for another memorable stay at the Conrad London St James. Best regards, Your Dedicated Host Conrad London St James
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Missouri

Fun in London

Posted 18-Aug-2014
Pros: The location and accommodations.
Location: The location was phenomenal. Across the street from the Tube, walking distance from major attractions, Westminister Abbey, Parliament, etc.
The location was great, staff professional and the room and hotel accomodations very comfortable.
Comment from Hotel Management
30-Oct-2014 by Your Dedicated Host, Hotel Management
Dear Mac, Thank you for staying at the Conrad London St James. We could not wait for your return. Sincerely, Your Dedicated Host Conrad London St James
5 out of 5
Recommended
by A verified traveller

review

Posted 12-Aug-2014 on Hotels.com
absolutely loved it in every possible way!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom St. Louis

Clean, comfortable, convenient.

Posted 10-Aug-2014
We had a comfortable stay at this hotel. The only issue was that it was quite small and our view was of the building next to us. Great shower, great tv, comfy bed and it was very clean. Breakfast was quite good with a decent amount of variety. There is a tube station directly across the street and no shortage of pubs to drop into for a drink or fish and chips.
5 out of 5
Recommended
for Families
by Walterfrom HK

Excellent Service

Posted 09-Aug-2014 on Hotels.com
Very helpful staff Very convenient location Well equipped room with all you may need Just that the flow of water in bathroom can be improved
4 out of 5
Recommended
for Everyone
by A verified travellerfrom melbourne

Good location

Posted 08-Aug-2014
Pros: Modern and clean
Cons: Air circulation in rooms, a little stuffy.
Location: Opposite st.James station, close to major attractions
Try and get a room not facing the road, because of noise. Great staff. Nice food
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Beirut

Diplomatic Location

Posted 02-Aug-2014
Very good stay, next to an underground station, calm area, but absolutely no view from the room we had. The working team are mostly hospitable, except for a couple helping with the breakfast buffet (but not beyong the unreasonable). I would recommend and repeat the experience.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Northern Ireland

Nice hotel, directly opposite tube station.

Posted 29-Jul-2014
Pros: The staff, facilities and location.
Location: Very handy for tube and near Westminster, Houses of Parliament and Big Wheel.
My wife and I stayed for 3 nights in July 2014. Everything about the hotel was good. Staff friendly and attentive, rooms spotless and well appointed. Normally I would stay in 4 star hotels in London but decided to try this one out. Not disappointed and worth the extra cost. Directly opposite St James Park tube station which made travelling very easy. Within walking distance of Westminster. Houses of Parliament, Big Wheel, Whitehall etc. Would recommend and stay again.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 18-Jul-2014 on Hotels.com