Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Sehr empfehlenswert

Posted 27-Feb-2015
Das Hotel ist wirklich sehr gut. Man fühlt sich als willkommener Gast. So wird z.B. am Abend das Zimmer noch einmal gesäubert und die Betten aufgeschlagen. Sämtliche Mitarbeiter sind sehr freundlich. Die Lage ist optimal, U-Bahn direkt gegenüber. Ich würde jederzeit wieder das Hotel wählen.
4 out of 5
Recommended
for Everyone
by A verified traveller

駅から近く、近代的な内装で綺麗なホテル

Posted 16-Feb-2015
Pros: ロンドンでは珍しい程、近代的な内装と水回りで非常に気分の良い滞在だった。 また、スタッフ全員が親しみやすく親切だった。
Cons: 1日だけ、外出から部屋に戻ったら室温が16度に設定されていて、非常に寒く1時間ほどそのままコートを着て過ごさなくてはいられなかった。 空調を消し忘れていた場合に止めるのはもちろん構わないが、室温を過度に下げるのはいかがなものかと思い憤りを感じた。 適切な温度設定と適度な空調設備へ改善願いたい。
Location: セントジェームスの駅の目の前だが、週末は人通りが少なく静かである。 隣の駅だが、徒歩圏内にウエストミンスター寺院などがある。
観光したいエリアによっては地下鉄の乗り換えが多く不便かもしれないが、基本的にどこへ行くにも近く便利なホテルだった。 朝食のレストランは飲み物と温かい料理はメニューから注文できて、サービスも良く、美味しかった。 朝食付きでの利用をぜひお薦めしたい。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Manchester

Good quiet location easy to get around

Posted 12-Feb-2015
Very nice hotel, our room was a little small this time, have had nicer rooms in the past maybe through an upgrade we didn't know about!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Virginia, USA

Close to most London attractions

Posted 04-Feb-2015
Very nice hotel and the staff were friendly and helpful.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Essex

Great Hotel , Good Location

Posted 19-Jan-2015
Pros: Location, breakfast and overall room experience
Cons: Nothing. It was great
Location: It was very close for Buckingham Palace, the Houses of Parliament , Big Ben, Westminster Abbey
We stayed for 1 night at the Conrad as we had travelled up to see Miss saigon. We were met with a smiling, friendly member of the reception staff. When we opened the room door we were extremely impressed by the size , comfort and cleanliness of the room.The bed was amazingly comfortable and had a great nights sleep. We had breakfast included and I would thoroughly recommend you do this as it was excellent. We stay in London fairly regularly and this is one of the best hotels we have stayed at. Its location is great and we will certainly be staying here again
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Mesa, AZ

Posted 13-Jan-2015
Cons: Nothing but slow wifi and a bottle of tap water was included. It would be nice to at least get a cup of coffee without having to pay 5p for the pod.
Very nice hotel located next to the St. James Park tube station. Staff were very helpful and pleasant.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tokyo

立地最高。ホテルとしてもとても良いです。

Posted 05-Jan-2015
Pros: 寝心地の良いベッドと、快適な空間。テレビもBluetoothとも連動して音楽が聴け、コンセントも多数あり充電も十分。至れり尽くせりでした。やはり一番大きいのはロケーションです。
Cons: 主に二つです。一つは水の流れ。シャワー室の水がうまく流れず、洗面所にまで逆流してきます。そのため、水の流れをせき止めるため多くのタオルが必要となります。洗面所の排水溝も小さく、何か詰まると流れなくなります。二つ目は掃除をする方によってレベル感が違うこと。差が激しかったです。
Location: 協会、ビッグベン、トラファルガーは10分以内にいけます。公園も近く、最高のロケーションです。ロンドンの買い物をするメイン通りにも10分程度でいけます。
ロンドンの主だった地域に赴くには最高の立地のホテルです。ホテル内もとてもきれいで、快適に過ごせます。スタッフもしっかりとしており、素晴らしい対応をしてくれます。他のホテルに比べても値段もリーゾナブルなので、次回来た際にも泊まりたいと思いました。掃除の方にチップを置いておきましたが、受け取られませんでした。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom GB

GREAT HOTEL NEXT TO THE UNDERGROUND

Posted 03-Jan-2015
Pros: THERE IS NOTHING TO DISLIKE ABOUT THIS HOTEL.JUST KEEP UP GUYS.
Location: WE VISITED LONDON FOR THE NEW YEARS CELEBRATIONS , SO THE HOTEL WAS AT HAND FOR EVERYTHING, WE WILL MOST DEFINITELY RETURN
ONLY STAYED 1 NIGHT , BUT WAS MADE TO FEEL VERY WELCOME BY ALL THE STAFF,
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Lincoln, UK

A very comfortable hotel with pleasant staff

Posted 29-Dec-2014
Pros: Clean, comfortable, nice rooms and friendly staff - especially Grant.
Cons: Breakfast -see above
Location: Great location for Westminster and The Embankment
A very good hotel. I was going to award it a 5 out of 5 rating but the poor breakfast experience spoilt what would have otherwise been a pretty perfect stay. Two breakfast problems: 1) At any one time there was always a shortage of something at the hot buffet. , e.g.. no bacon, or no scrambled egg, or no tomatoes. This does not normally happen in well run UK hotels. Usually a chef is out there keeping everything filled, warmed and well presented - but not in this case. 2) We ordered toast and it took around 15 minutes to arrive - and we had to remind the waitress to get it at all. In a well run UK hotel it is normal to get the juice, coffee/tea and toast delivered promptly all together at the start of the breakfast
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney

Mother / Daughter holiday

Posted 21-Dec-2014
Pros: Everything!
Cons: The only thing that wasn't 6 star was that there was no socket for the hairdryer in the bathroom. However, the actual hairdryer was a good one!
Location: Tube station literally across the road, easy walking distance to Westminster Abbey and Buckingham Palace.
Would recommend this hotel to everyone! The staff were absolutely wonderful and made this stay extra special. I would give them a 6 out of 5 if I could. The rooms were modern and spacious. The beds were really comfortable and the bathroom was huge and well laid out. It was very easy to get about London as the tube station was literally across the road. I was expecting a nice hotel after I read reviews but even then, it still exceeded all my expectations. Would recommend it to everyone and I would definitely stay there again next time I visit London. Oh, and I forgot to add - free Wi-Fi in the room! That is a must for teenage children who have to know what is going on with all their friends.
Comment from Hotel Management
23-Dec-2014 by Chris Jung, Hotel Management
Dear Nat, Pleased to have you here at the Conrad London St James on your recent trip to the UK. I am very honoured of the high rating and recommendation which is truly appreciated. Thank you as well for taking the time to share your wonderful experience with us. Indeed, this is a testament that we live up to the high standards we set for ourselves. Happy guests are our greatest reward and I will definitely share your comments to everyone. I do hope that you will come back for more stays with us. Regards, Chris Jung General Manager Conrad London St James