Outstanding staff at this hotel; friendly & helpful. From the moment you approach the hotel the staff is there to help you up the steps & get you checked in. The Business Center is convenient & I was able to take care of my computer tasks quickly. Having had back surgery this year, my bed wasn't as comfortable as I would have liked. But would probably be fine for someone without that issue. Enjoyed my stay at this hotel.
My stay was for business while I was working at Canary Wharf. The location was a 2 minute walk from the DLR station and I was in Canary Wharf in 15 minutes.The hotel was in an ideal location, easy to get where I wanted , but away from the hustle and bustle.All the staff that served me were friendly, professional and helpful.My room was extremely clean, had everything I needed and the bed was extremely comfortable.A bonus for me was that the room had air conditioning as I generally find that hotel rooms are too warm for me, but this was a perfect addition to the room.Alternatively, when the outside temperature had cooled I did open the window instead.The buffet breakfast had plenty of choice and everything was fresh and tasty, again the staff were really friendly and attentive.Sadly I didn`t remember that there was a pool and gym at the hotel, so I can`t comment as I didn`t use them.
I initially got a very small room for a 4 night stay - Antje at the front desk was fantastic and got me a much better room - love the gym and the restaurant 108 is fantastic! I will be back! All the staff were great and a great location!
The rooms have been refurbished and are much better than previously. The pool and gym have reopened and are nice. The executive rooms are more spacious and have good bathrooms and Molton Brown toiletries. Staff super helpful. Would def recommend.
We only stayed one night, so we did not have enough time to explore all the facilities the hotel offered, but we were delighted with the room and the view. Everything was very clean and staff was helpful and polite. We will recommend this hotel to our family and friends.
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