Ratings based on 184 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
79% of guests recommend
3.0 Room cleanliness
3.0 Service & staff
2.6 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Milano

aspettative deluse

Posted 05-Dec-2014
Pros: la posizione
Cons: la pulizia!
Location: l'unica attrazione vicina è il centro commerciale tra i più grandi d'europa, il westfield. ottima la posizione rispetto alla metropolitana
Ho scelto questo hotel basandomi sulle foto e sui commenti ma mi aspettavo qualcosa di più. sono rimasta molto delusa dall'accoglienza del personale in ciabatte e con i piedi sulla scrivania, nonostante poi la gentilezza comunicativa. la stanza era piccolissima e nel seminterrato, non è questo il problema, ma appena arrivate davanti alla porta erano ammassate lenzuola da lavare, la moquette della stanza era macchiata, le lenzuola avevano degli aloni e la doccia era piena di calcare su pareti, vetro e scarico incrostato... La notte si sentiva qualsiasi rumore: gente che russava, porte che sbattevano, la televisione della reception, il soffitto che traballava sotto quando qualcuno camminava al piano sopra. punti di forza sicuramente la cortesia del personale e la posizione molto vicina (5 minuti) a due delle linee metropolitane principali: sheperd's bush sulla Central e Hammersmith sulla piccadilly
3 out of 5
for Everyone
by A verified travellerfrom Luleå, Sweden

Bra! Nära till tunnelbana, bussar o köpcentrum.

Posted 28-Nov-2014
Pros: Priset och närheten till buss, tunnelbana och shopping
Cons: Dåligt tryck i duschen.
Location: Bra shopping och mat i närheten.
Bra hotell om man bara ska sova där. Frukosten var bra, fanns olika saker att välja på. Hjälpsam personal som hjälper till och svarar på frågor. Nackdelen var väl att det inte var så bra tryck i duschen, men det funkade. Fräscha rum och bra läge. Många mysiga ställen att äta på och bra butiker med mindre trängsel än inne i centrum. Kan gott bo där igen med tanke på priset och läget. Har man svårt att gå i trappor så är det inte lämpligt att bo här.
4 out of 5
by A verified traveller

Posted 28-Oct-2014 on Hotels.com
accueil sympathique. chambre confortable. proximité du métro.
2 out of 5
for Families
by Marianne Scheelfrom Tåstrup

Dårlig hotel

Posted 27-Oct-2014 on Hotels.com
Da vi kom til hotellet i øsene regnvejr kl ca 22 fik vi besked på at vi skulle over på et andet hotel pga de havde overbooked. Selv om hotels.com havde skrevet at vi kom senere på aften.værelse var nede i en kælder som lugtet muggent. Vi skulle heldigvis kun være der til næste dag.
3 out of 5
for Everyone
by A verified travellerfrom lancaster

Friendly staff

Posted 22-Oct-2014
Stayed in London for one night. The room was very clean! Breakfast in the morning was nice and the staff were very helpful and friendly! Also free parking which was a bonus
3 out of 5
for Families
by Einarfrom Langhus

Konsert på Hammersmith Apollo

Posted 17-Oct-2014 on Hotels.com
Ok beliggenhet i forhold til hva vi skulle. Glass og stol ikke tilgjengelig, men fint med kjøleskap på rommet. Foldedør til dusj var fungerte ikke. Lite frokosttilbud, ellers ok.
1 out of 5
by A verified travellerfrom Newcastle Upon Tyne

If I could rate a 0, I would..

Posted 16-Oct-2014
Pros: n/a
Cons: Staff customer service Room facilities Cleanliness of general areas - both Comfotel Grn and Euro smelt awful! Organisation
Location: Location was not as expected, pretty far out from the closest tube station There are a few restaurants, pubs and shops nearby
On arrival it seemed standard and okay, I didn't expect a lot as I had not paid a lot. The receptionist then sent us to the 'partner' hotel which is called Euro hotel, as he had no rooms in his hotel and therefore had to move us, which I thought was a bit strange as I received no email to inform me and the room I booked and paid for was at Comfotel Grn, not Euro hotel. He told us the rooms and hotel were exactly the same. On arrival at this Euro hotel, it was smelly and a mess, boxes everywhere piled up and no organisation. The receptionist gave us keys to a downstairs room. The stairs leading to it were steep and when I seen the room I was instantly not happy. A small box room, smelly, no mirror, small dark bathroom, the beds were rock hard, no space to leave clothes, no iron/iron board... everything I had not booked. I went to reception to complain where he told me he didn't have my money (the other hotel did) to refund me and he wanted me out the room so he could re-sell it. He then spoke (in a different language) on the phone then told me after to go and view another room at the Comfotel Grn. It was cold, raining and I had luggage, this was the last thing I wanted. After viewing the room along at the Comfotel Grn, we decided for one night it would do. There was no mirror, iron or iron board in the room, the beds were very uncomfortable and the staff were quite rude considering they messed us around so much. Would not recommend this hotel and will not be staying again!
2 out of 5
for Families
by A verified traveller

Ikke for familier.

Posted 14-Oct-2014 on Hotels.com
Vi var en familie på 5, to voksne og tre barn som ville ha et hotell med mulighet for familierom. Det hadde Comfotel, derfor falt valget hit. Men dette er ikke et hotell jeg vil anbefale. Sengene var små og harde, i og for seg greit nok, men rommet var i dårlig forfatning. Teppet på gulvet hadde store tydelige flekker. Flekker på veggene/tapeten. Et smalt hengeskap som sto på halv åtte og kun en stol. Badet var knøttlite der man kunne sitte på do, pusse tennene og vaske håret samtidig. På gulvet på badet lå et lite teppe som var veldig skittent og flekkete, da jeg prøvde å ta det vekk, hang gummien igjen i gulvet. På den positive siden, var det grei frokost og gratis internett på rommet. Men det skitne rommet overskygget dessverre.
1 out of 5
for Business Travellers
by unhappyfrom UK

Ripped carpets, no lamp shades,

Posted 12-Oct-2014 on Hotels.com
unfortunately breakfast was unavailable before 7.30, had to start the day hungry. room very tatty with holes in carpet, no lampshades and no wardrobe. I will not be staying there again. How can this place be regarded as a hotel, B&B maybe
2 out of 5
by A verified traveller

Don't expect clean.

Posted 12-Oct-2014
Pros: Nothing
Cons: Everything
Location: Good location , food , transport etc.
The hotel was situated about 6 minutes walk from the tube and it was reasonably quiet. however the carpet was disgusting with stains all over. the walls had paint falling off by the beds. The toilet and shower had not been cleaned well and the place needed a major over haul. It would not be worth £20 a night in the North... but in London clearly below basic is still a premium. Over priced and not clean. I would not recommend to my friends.