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Reviews of Bloomsbury Palace Hotel

4 out of 5
Bloomsbury Palace Hotel
29-31 Gower Street, London, England

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 84 reviews" "
Rating 8 - Good. 24 out of 84 reviews" "
Rating 6 - Okay. 17 out of 84 reviews" "
Rating 4 - Poor. 7 out of 84 reviews" "
Rating 2 - Terrible. 6 out of 84 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Bloombsbury because it was an affordable place to stay outside of London central. We were happy with our choice. It's just a short 2-3 minute walk from Goodge Station, so we could get anywhere we needed to quickly and easily. Lots of good restaurants in walking distance as well. It is a walk-up - no lift - and we were on the 3rd floor so getting up there with our luggage was a bit rough, but otherwise no big issues. If that's a problem for you, make sure you request a lower floor. They offer a simple continental breakfast at no cost, so that was nice on the days we had to rush out to catch a train. Check-in and check-out were easy; staff were friendly.
Stayed 3 nights in Mar 2024
Response from Bloomsbury Palace Hotel on 8 Apr 2024
Dear Gina, thank you so much for taking the time to share your positive experience with us! We appreciate your kind words and are thrilled that you had a good stay. Our team works hard to provide excellent service, and it's heartening to hear that we met most of your expectations. We look forward to welcoming you back on your next visit to London!

10/10 Excellent

Bimal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, within walking distance of Euston, Euston Square, Tottenham Court Road and Goodge Street tube stations. Also < 5 minute walk to the British museum. Was in a single room, small but with all amenities. Very clean and modern bathroom fixtures. Breakfast is fairly good and enough to get a head start.
Stayed 2 nights in Mar 2024
Response from Bloomsbury Palace Hotel on 2 Apr 2024
Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay and that our services met your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back soon.

10/10 Excellent

Tiare Marzia, St.Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Hotel Bloomsbury Palace on 27 Mar 2024
Thank you so much for your feedback, we’re delighted to hear that you found our hotel comfortable, clean, and well-located. We're glad the amenities met your expectations.Thank you for choosing to stay with us!

6/10 Okay

Philip

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Peeling paint in the room. Smelt damp.
Stayed 2 nights in Mar 2024
Response from Bloomsbury Palace Hotel on 25 Mar 2024
Thank you for bringing this to our attention. We apologise for any inconvenience or frustration you may have experienced during your stay. We take all feedback seriously and will use it to improve our services.

10/10 Excellent

WALAA

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean property.
Stayed 2 nights in Mar 2024
Response from Bloomsbury Palace Hotel on 12 Mar 2024
Dear Walaa, thank you so much for taking the time to share your positive experience with us! We appreciate your kind words and are thrilled that you had a good and issue-free stay. Our team works hard to provide excellent service, and it's heartening to hear that we met your expectations. We look forward to welcoming you back on your next visit to London!

10/10 Excellent

Daniel, Ramsgate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, professional
Stayed 1 night in Mar 2024
Response from Bloomsbury Palace Hotel on 8 Mar 2024
Dear Daniel, thank you so much for taking the time to share your positive experience with us! We appreciate your kind words and are thrilled that you had a good and issue-free stay. Our team works hard to provide excellent service, and it's heartening to hear that we met your expectations. We look forward to welcoming you back on your next visit!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful service
Response from Bloomsbury Palace Hotel on 6 Mar 2024
Dear Timothy, thank you very much for your honest review! We're thrilled to hear that you enjoyed your recent stay in Bloomsbury Palace Hotel and that our services met your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back for another pleasant stay!

4/10 Poor

Myah

Travelled with partner
Disliked: Property conditions & facilities
Poor rooms good location
Stayed 2 nights in Feb 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Amenities
Very nice London neighborhood and terrific INN. Room impeccably clean very quiet and welcoming staff. Walking distance to trains , theaters and China Town which was great.
Stayed 3 nights in Feb 2024
Response from Bloomsbury Palace Hotel on 22 Feb 2024
Dear Dennis, we're delighted to hear that you enjoyed your recent stay with us. Thank you for your kind words and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future!

6/10 Okay

Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities
It seems like no one cares about the hotel,some bathroom fixtures were not screwed down properly and the nightstand light was also not attached so it was crooked. The room wasn't particularly clean either, the bathroom didn't have a shelf or a door hook to hang towels etc. There is no hot breakfast served.
Stayed 3 nights in Jan 2024
Response from Bloomsbury Palace Hotel on 12 Feb 2024
Dear Gordon, thank you for bringing this to our attention. We apologise for any inconvenience you may have experienced during your stay. We take all feedback seriously and will use it to improve our services. Thank you for choosing to stay with us.

10/10 Excellent

Alan

Stayed 1 night in Jan 2024
Response from Bloomsbury Palace Hotel on 18 Jan 2024
Dear Alan, thank you for sharing your positive experience with us. We're thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your support and hope to see you again soon!

8/10 Good

Chrystal

Stayed 2 nights in Jan 2024
Response from Bloomsbury Palace Hotel on 17 Jan 2024
Thank you Chrystal for your review! We appreciate your support and hope to welcome you back soon for another pleasant stay!

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. I didn’t have any issues.
Stayed 4 nights in Jan 2024
Response from Bloomsbury Palace Hotel on 16 Jan 2024
Dear Casey, thank you for sharing your positive experience with us. We're thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon!

2/10 Terrible

Elaine

Disliked: Staff & service, property conditions & facilities, room comfort
Tiniest room
Stayed 3 nights in Jan 2024
Response from Bloomsbury Palace Hotel on 16 Jan 2024
Dear Elaine, thank you for taking the time to share your experience with us. We're sorry to hear that our facilities as well as the room size did not meet your expectations. Please know that we take all feedback seriously and will work to make necessary improvements. Thank you for choosing to stay with us!

10/10 Excellent

Karen

Stayed 1 night in Jan 2024
Response from Bloomsbury Palace Hotel on 8 Jan 2024
Thank you for sharing your positive experience with us Karen! We're thrilled to hear that our services met your expectations and that you had a good stay. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Staci

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Short stay but nice.
Stayed 1 night in Dec 2023
Response from Bloomsbury Palace Hotel on 8 Jan 2024
Dear Staci, thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay and that our services met your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back soon.

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good, clean room and location for access to transit. Quiet enough considering the city location. Staff were pleasant but don’t expect outstanding service on that part. Good value for price point.
Stayed 1 night in Dec 2023
Response from Bloomsbury Palace Hotel on 8 Jan 2024
Thank you so much for your feedback Melissa! We're delighted to hear that you found our hotel clean and well-located. Your feedback is very important to us as we are always looking for ways to improve our services and we'll take it into consideration for future improvements. We hope to have the opportunity to welcome you back soon!

6/10 Okay

Jeanne

Stayed 2 nights in Dec 2023
Response from Bloomsbury Palace Hotel on 8 Jan 2024
Thank you for your feedback Jeanne! We appreciate your support and hope to welcome you back soon!

6/10 Okay

David

Travelled with family
Disliked: Property conditions & facilities
We were on the same floor as some very loud foreign guests who kept us awake late at night and early in the morning so got little sleep
Stayed 1 night in Dec 2023
Response from Bloomsbury Palace Hotel on 14 Dec 2023
Dear David, thank you for bringing this to our attention. We apologise for any inconvenience or frustration you may have experienced during your stay. Thank you for choosing to stay with us.

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Bloomsbury Palace Hotel on 13 Dec 2023
Dear William, thank you for your positive feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back soon.

6/10 Okay

Bari

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Basic but fine; tiny space
The hotel was clean and fine, but the room was tiny. For just under $300 I expected more space. The bed was against the wall so I had to climb over my husband to get out. I also spilled water on the bed in the middle of the night because the nightstand was right up against the bed with no other space near it. The plugs didn’t fit an adapter so we charged our phones one by one from the hallway as well. The location was good and safe and they did let us leave our luggage during the day when we had a tour. They also had included breakfast which was basic but nice to have something on the go.
Stayed 1 night in Dec 2023
Response from Bloomsbury Palace Hotel on 11 Dec 2023
Dear Bari, thank you for sharing your recent experience with us. We're pleased to hear that you found our hotel clean and appreciated our convenient location, complimentary breakfast, and our luggage storage service during your visit.We apologise for any inconvenience caused by the size of the room. We understand that a spacious room is important for a comfortable stay, and we regret that this aspect fell short of your expectations. Your feedback regarding the room layout, the positioning of the bed, and the proximity of the nightstand is valuable, and we'll certainly take it into consideration for future improvements.Thank you very much for choosing to stay with us. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future!

2/10 Terrible

Sally

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had bad damp on the walls with bubbled paint and stains. It was right by the bed where you slept. I reported it to reception who said they hadn’t known. However this damp doesn’t appear over night and had clearly been like it for a while.
Stayed 1 night in Dec 2023
Response from Bloomsbury Palace Hotel on 8 Dec 2023
Dear Sally, we're extremely sorry to hear that we didn't provide you with the experience you were hoping for. Please know that we take all feedback seriously and will work to address the issues you've raised. Thank you for choosing to stay with us.

10/10 Excellent

Kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bloomsbury Palace Hotel on 20 Nov 2023
Dear KrisThank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay and that our services met your expectations. We appreciate your kind feedback and hope to have the opportunity to welcome you back soon.

8/10 Good

Georgina

Stayed 1 night in Nov 2023
Response from Bloomsbury Palace Hotel on 19 Nov 2023
Dear Georgina, thank you for sharing your positive experience with us. We're thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon!

4/10 Poor

Lee

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Room wasnt great but the staff were.
Before I start I'd like to say the staff were great the room was clean. I knew the room would be small but wasn't expecting how small it really was. I also found it hard to sleep, because traffic noise was really loud and the windows didn't seem to block the noise.
Stayed 2 nights in Nov 2023
Response from Bloomsbury Palace Hotel on 15 Nov 2023
Thank you for your feedback, Lee. We apologise for the disappointments you experienced during your stay. We appreciate your positive comments about our staff and cleanliness. We regret that the room size did not meet your expectations and apologise for any inconvenience caused by the traffic noise. We value your feedback and hope to have another opportunity to provide you with a better stay in the future.

8/10 Good

Adetunji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place overall
Its decent. I wished i didnt guve less than 5 star on any point cause they did well. Just that an intercom was not in the room during my stay,and they promised to address it. But during the one night spent there, it wasnt.
Stayed 1 night in Nov 2023
Response from Bloomsbury Palace Hotel on 14 Nov 2023
Thank you for your feedback, Adetunji! We're delighted to hear that you enjoyed your recent stay with us. Your suggestion regarding an intercom is appreciated, and we'll take it into consideration for future improvements. We hope to welcome you back for another pleasant stay soon!

10/10 Excellent

Kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well laid out room, lots of space, convenient arrangements of furniture. Would happily stay again
Stayed 1 night in Oct 2023
Response from Bloomsbury Palace Hotel on 7 Nov 2023
Dear Kris,Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay and that our services met your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back soon!

10/10 Excellent

Balasubramaniam

Stayed 1 night in Oct 2023
Response from Bloomsbury Palace Hotel on 18 Oct 2023
Dear Guest, thank you very much for sharing your positive experience with us. We're thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again in the future!

10/10 Excellent

Mauricio

Liked: Staff & service
Disliked: Amenities
Excelent location.
Stayed 1 night in Sep 2023
Response from Bloomsbury Palace Hotel on 29 Sept 2023
Dear Mauricio, thank you for sharing your positive experience with us. We're thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon!

4/10 Poor

Diane, Glasgow

Disliked: Staff & service, property conditions & facilities, room comfort
Bloomsbury hotel/ Arran hotel
This was meant to be a 4* hotel when we arrived I was not impressed at all more like a boarding house than a hotel, at time of check in we were told there had been a leak in our room and we had to be moved from 29 Gower Street to another hotel in the group at 77 Gower Street, we hoped this might have been an improvement but even worse. No bar,very old fashioned worn carpets throughout, the bathroom was tiny and had a huge stair into it. Bedding clean, there was a double and 2 single beds cushions and throws smelt very fusty! Dinning room was like something from 50's with plastic table Covers and badly in need of repair. This would qualify as a 2-3* B and B. We were extremely disappointed and will not use expedition again as the description they gave of hotel was nothing like it.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

2/10 Terrible

Newblade, Frome

Disliked: Staff & service, property conditions & facilities, room comfort
The Smallest Hotel room I Have Ever Stayed In!
There is no way that this hotel can class itself as 4 star. I would struggle to give it two.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Norbert, Siegburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentral gelegenes Hotel in einem georgianischen Haus. Mehrere U-Bahn-Stationen fußläufig erreichbar. Nettes Personal. Einzelzimmer sehr klein.
Stayed 4 nights in Mar 2024
Response from Bloomsbury Palace Hotel on 31 Mar 2024
Dear Norbert, thank you so much for taking the time to share your positive experience with us! We appreciate your kind words and are thrilled that you had a good and issue-free stay. Our team works hard to provide excellent service, and it's heartening to hear that we met your expectations. We look forward to welcoming you back on your next visit to London!

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities
Benutze Tassen werden stegen gelassen. Der Boden wurde während des ganzen Aufenthaltes nicht gesaugt. Spinnenweben an den Ecken. Die Mülleimer wurden nicht geleert. Das Bett wurde nicht richtig ordentlich gemacht. An der Decke im Bad plättert die Farbe ab. Die Klimaanlage ist defekt und nach Mitteilung an der Rezeption hat sich daran auch nichts geändert.
Stayed 3 nights in Mar 2024
Response from Bloomsbury Palace Hotel on 25 Mar 2024
We're sorry to hear that your recent experience with us fell short of your expectations. Please know that your feedback is very important to us so that we can improve the quality of our services. Thank you for choosing to stay with us.

2/10 Terrible

Yuki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Très salle.
Stayed 2 nights in Feb 2024
Response from Bloomsbury Palace Hotel on 13 Mar 2024
Dear Yuki , thank you for your review and for choosing to stay in Bloomsbury Palace Hotel! We appreciate your support and hope to welcome you back soon for another pleasant stay

10/10 Excellent

TOMIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ヒースロー空港から、トッテムナムコートロード駅までエリザベスラインで一本、エスカレーターあり、ホテルまでは10分程ですが平坦です。 チェックアウト後も荷物を預かってもらい有効に過ごせます。大英博物館は徒歩5分程。ホテルの近辺は静かですが、駅方面に少し歩けばスーパーやお店が沢山あります。(トッテムナムコート駅は中心部です)。　 部屋は小さいけど、予想外に綺麗で設備も新しい方だと思います(ロンドンは建物が古いので)。 朝食が付いていましたが、こちらも清潔感があり充実した内容になっていました。 この駅で安いところを探していた私には少し予算オーバーではありましたが、とても満足できるホテルでした。また泊まりたいです。
Stayed 1 night in Mar 2024
Response from Bloomsbury Palace Hotel on 4 Mar 2024
Thank you so much for taking the time to share your positive experience with us, Tomiko! We're thrilled to hear that you enjoyed your recent stay and that our services met your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back soon!

8/10 Good

David

Stayed 3 nights in Dec 2023
Response from Bloomsbury Palace Hotel on 21 Mar 2024
Dear David, thank you for sharing your positive experience with us. We're thrilled to hear that our services met your expectations and that you had a good stay. We appreciate your feedback and hope to see you again soon!

8/10 Good

Asia De

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Bloomsbury Palace Hotel on 15 Feb 2024
Dear Asia, thank you for sharing your positive experience with us. We're thrilled to hear that our services met your expectations and that you had a good stay. We appreciate your support and hope to see you again soon!

6/10 Okay

pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Bloomsbury Palace Hotel on 13 Feb 2024
Dear Pablo, thank you so much for taking the time to share your experience with us! Our team works hard to provide excellent service. We look forward to welcoming you back on your next visit to London!

10/10 Excellent

TAKAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from Bloomsbury Palace Hotel on 7 Feb 2024
Dear Takahiro, thank you for sharing your positive experience with us. We're thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.

8/10 Good

kadidiatou

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bloomsbury Palace Hotel on 19 Jan 2024
Dear Kadidiatou, thank you for sharing your positive experience with us. We're thrilled to hear that our services met your expectations and that you had a good stay. We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Bloomsbury Palace Hotel on 18 Jan 2024
Dear Keiko, thank you for sharing your positive experience with us. We're thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon!

8/10 Good

Sebastian

Liked: Staff & service
Stayed 3 nights in Jan 2024
Response from Bloomsbury Palace Hotel on 12 Jan 2024
Thank you Sebastian for your review! We appreciate your support and hope to welcome you back soon for another pleasant stay!

6/10 Okay

Congrui

Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2024
Response from Bloomsbury Palace Hotel on 11 Jan 2024
Thank you very much for your review! We appreciate your support and hope to welcome you back soon for another pleasant stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Bloomsbury Palace Hotel on 8 Jan 2024
Dear Guest, thank you for sharing your positive experience with us. We're thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon!

6/10 Okay

Elke

Liked: Cleanliness
Disliked: Property conditions & facilities
Although it is called "Palace", the hotel is rather simple and a little run-down in some places. This explains the favourable price. The breakfast was rather basic. However, the triple room was quiet with very cosy beds and the bathroom was clean. The service was very good. A small complaint was dealt with immediately and in a friendly manner.
Stayed 3 nights in Jan 2024
Response from Bloomsbury Palace Hotel on 8 Jan 2024
Dear Elke, thank you for sharing your recent experience with us. We're glad you found our triple room comfortable and appreciated our clean bathroom and good service. We'll continue working on improving our amenities to better meet our guests' expectations. We hope to welcome you back soon!

8/10 Good

Piera

Liked: Cleanliness, staff & service
Piccolo ed essenziale come anche la colazione Ambiente caldo Letti comodi Personale gentile e disponibile Magari ci torniamo
Stayed 3 nights in Dec 2023
Response from Bloomsbury Palace Hotel on 8 Dec 2023
Dear Piera, we're delighted to hear that you enjoyed your recent stay with us. Thank you for your kind words and for choosing to stay with us. We hope to have the opportunity to welcome you back soon!

8/10 Good

Rebecca

Liked: Staff & service, amenities
I have stayed at many different budget hotels across central London and this was the best one yet in terms of quality. Location was great with proximity to public transport and the area feels safe for a solo traveler at night.
Stayed 1 night in Dec 2023
Response from Bloomsbury Palace Hotel on 5 Dec 2023
Dear Rebecca, thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your recent stay and that our services and location met your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back soon!

8/10 Good

Bernabe

Liked: Amenities
La ubicación es de lo mejor, la habitación para una persona es muy pequeña. Y el baño incómodo. Para una persona de más de 180 cm no lo recomiendo. Por lo demás todo muy bien.
Stayed 3 nights in Nov 2023
Response from Bloomsbury Palace Hotel on 22 Nov 2023
Thank you for your review! We're glad you enjoyed our convenient location. We apologise if the room size did not meet your expectations. We appreciate your feedback and will take it into consideration for future improvements.Thank you for staying in Bloomsbury Palace Hotel.