Plenty of staff available to help. All very friendly, professional and well informed.
Hotel manager takes a great deal of pride in the hotel.
Great breakfasts - a lot of fresh fruit; berries, kiwi, etc. Good quality French yogurts. Hot food as well and a chef on hand to make omelets.
Nice, trendy atmosphere.
PCs and printer available. Free WiFi for guests.
Cleaning staff friendly, hard working.
Rooms are larger than most London hotels. There are small things that I found helpful like a power socket right next to the bed so you could charge your phone at night but have it close by.
Restaurant food is acceptable but disappointing.
Traveller from US
This hotel is located in London (Kings Cross St. Pancras), close to British Library, University of London, and Russell …More
We planned to come to London to spend Christmas Day with our daughter and booked this hotel to stay overnight. The room, facilities and cleanliness were second to none; absolutely perfect. The only downside was their arrangements for Christmas Day supper which was a fixed price carvery for £40 per person when we had already had Christmas lunch...!! A cold buffet would have been great. But to be fair to them, the restaurant was full, so they must have been doing it right for a lot of people..!!
Would I stay there again ? Absolutely..!!!
Paul from Norfolk, England
This hotel is located in London (The City of London), close to Tower of London, London Bridge, and London Dungeon. Also …More
Greeted warmly by receptionist and checked-in without a hitch. Room set up as requested for two adults and a toddler. Comfortable beds and good facilities. Lovely shower and good products. Descended to a decent spread for breakfast (though give the scrambled eggs a miss!). Helpful on check-out and holding on to our luggage for the day. Even though it obviously caters more to business types, it was an excellent family-friendly stay for us conveniently close to Paddington Station.
David from Oslo
This hotel is located in London (Paddington), close to Whiteleys Shopping Centre, Selfridges, and Royal Albert Hall. Also …More
We arrived to a very quick check inn. Room was clean double bed was not fixed on floor so bounced to the floor each time we sat on it. The sofa bed was too close to the double bed and made it a bit difficult to get between
But the staff were wonderful my daughter is gluten free and she was given gluten free bread and had lots to choose from to eat. The staff were well informed and we were well looked after. Very impressed.
Good situated hotel. Would stay here again.
carrie from b
Just a step away from River Thames, Big Ben, Houses of Parliament, and minutes away from the London Eye. For children, the …More
the hotel was very smart and modern, the staff were extremely polite and helpful, breakfast buffet was great value, the room was very clean and well fitted, excellent walk in shower (useful as suffer with Arthritis) I did find the bed was too firm for me though, but that was the only down side.
Jill from Bristol
Located in the heart of London, this family-friendly hotel is within walking distance of Tate Modern and Blackfriars Bridge …More
From the moment we walked in the door the experience was outstanding. The staff was courteous, helpful and knowledgeable to say the least. Food was top notch as was the service provided in the restaurant. Suggestions for food and wine pairings provided by the highly experienced general manager were one of the highlights of our stay. Our room was neat and tidy and the hotel itself was well cared for. We will definitely be back on our next visit to the UK.
John from Central California
This hotel is located in London (South Bank), close to Tate Modern, London Bridge, and London Dungeon. Also nearby are St …More
Great location and very helpful staff .a special mention Veronica and another lady from the reception who went out of their way to find what we needed and ofcourse Wendy from the breakfast restaurant who was.so accommodating thank you.our stay was unforgettable. Well definitely come back and stay there again.
steve from add australia
This hotel is located in London (South Bank), close to Globe Theatre, London Bridge, and London Dungeon. Also nearby are …More
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