View from room

Reviews of Kebun Villas & Resort

4 out of 5
Kebun Villas & Resort
Jl. Raya Senggigi Km 8, Senggigi, Lombok

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 262 reviews" "
Rating 8 - Good. 113 out of 262 reviews" "
Rating 6 - Okay. 27 out of 262 reviews" "
Rating 4 - Poor. 10 out of 262 reviews" "
Rating 2 - Terrible. 3 out of 262 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

5.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Vanessa, Malaysia

Travelled with family
Room K7, Air-cond not cold the 1st night. Bathroom with smell, no exhaust fan. Overall ok.
Stayed 2 nights in Jan 2020
Response from Lukman on 18 Feb 2020
dear Vanessa, greetings from Kebun Villas & Resort. thank you very much for taking time to write us a review on your stay experienced with us, we do apologize regarding the Air conditioner and the bath room issues, we will take this to our management meeting to follow up as soon as possible for our better services. hopefully we will have a chance to host you and your family again in near future. Kebun Villas & Resort

10/10 Excellent

Dave, perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas were in great condition, close to everything (walking distance) with taxi’s available to take you to the large shopping malls
Stayed 7 nights in Dec 2019
Response from Lukman on 7 Jan 2020
Dear Dave, greetings from Kebun Villas & Resort, Senggigi - Lombok. thank you very much for spending your time to write us a review, glad to hear that you had a good time and enjoyed your holiday with us. hope we will have a chance to host you and the family again soon. Kebun Villas & Resort

8/10 Good

Nenad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Lukman on 18 Feb 2020
dear Nanad, greetings from Kebun Villas & Resort, thank you very much for taking your time to write us a review about your stay experienced with us, hopefully we will have a chance to host you again in the near future. Kebun Villas & Resort

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The bathrooms where really let down and not maintained, no circulation, mould and dirty meaning staining. Also there was no way of getting out of the swimming pool in the deep end
Stayed 5 nights in Nov 2019
Response from Lukman on 19 Nov 2019
Dear, thank you very much for having your time to write us a review regarding some issues you experienced during your stay with us, we will bring this issues to our daily meeting and consider on this issues to be putted on our maintenance list. thank you very much and hope we will have a chance to host you again in the future with a better services. wish you have a nice day.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Lukman on 3 Aug 2019
Dear Anonymous, greetings from Kebun Villas & Resort - Lombok. thank you very much for taking to write us your experience to stayed with us, hopefully we will have a chance to host you again in the near future. best regards,

8/10 Good

eddy

Liked: Staff & service
Disliked: Property conditions & facilities
Good value for low season but
Excellent and exceptional friendly staff but rooms need major overhaul as it’s getting run down especially the toilets. Property is NOT elderly or child friendly so be warned.
Stayed 5 nights in May 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and relaxing
Great food and pools. Wifi was spotty to non-functional. Easy walk to Sengiggi beach and Art Market.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lombok relaxation
Amazing introduction to luxury island life. The surrounding area is touristy but the private villa are idyllic. Our daughter loved the pool.
Stayed 3 nights in Dec 2018

6/10 Okay

Lokadjaja

Disliked: Staff & service
Green location hotel but not for the pool, etc
Hotel with green area surrounding that's why having fresh air and nice view but not for the pool, service for breakfast, electricity and water supply
Stayed 7 nights in Dec 2018

8/10 Good

Ellison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise Property
I had a fantastic stay at Kebun Villas & Resort, the property is magnificent! The property is nestled in the forest but very close to the many restaurants, Art Walk and shops in Sengetti-- all walking distance. Here you will find well-kept gardens, beautiful smelling flowers, monkeys (occasionally) and a bird watcher's paradise!! The rooms are clean and comfortable with a stocked fridge of beverages and personal items in the bathroom -- all of which are restocked daily!! The pool is huge and uncrowded. Staff is kind and helpful. Food could be better, wifi was ok but sometimes a bit difficult.
Stayed 4 nights in Nov 2018

8/10 Good

ina, malaysia

Liked: Staff & service, property conditions & facilities
good view & scenary but toilet too dusty, minibar included in the room rate but we couldnt exchange from beer to soft drinks since we didnt drink any alcohol
Stayed 1 night in Oct 2018

8/10 Good

Kimmy, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to the beach.
We arrived a little bit late at night but the staffs still waiting for us at the reception. We were tired and hungry from a long flight, and their restaurant had closed, so they offered to send one of their staff to buy KFC for us, but my husband wanted to try Indonesian food only. So they tried to ask the chef (who just finished work and about to go home) to cook a Nasi goreng for us, and the food was brought to our room with care and nice decoration. We needed to go to Gili Air but had no idea how to get there, and they gave us all information for the taxi and boat prices.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Unable to connect wifi in room.
Stayed 1 night in Aug 2018

8/10 Good

Bronte

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Tan, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Hong Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Kim, Western Australia

Disliked: Property conditions & facilities, room comfort
many steps but none into the pool
Kebun Resort has many steps and uneven surfaces. There are no steps leading into the pool so it is hard to get in and out of. The beds are rock hard and the breakfast is inedible. The view and gardens are beautiful.
Stayed 5 nights in Jun 2018

8/10 Good

Haikal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kebun villa.
Great location. Breakfast was good. Pool was awesome.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply awesome

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

rgl

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very dated hotel. Not 4 Star
Unfortunately the hotel has not really been maintained very well. The staff were very pleasant and helpful, but the room was a disappointment. There were many steps and trip hazards on the way to the room. There were dozens of flies outside which needed to be sprayed. The room was very basic and dated, as was the bathroom, with poor lighting and fly mesh to the service area out back. Breakfast was not up to the standard of previous hotels. There was a free mini bar with a can of beer and 3 fizzy soft drinks and also a good selection of TV Channels and good picture quality, for the limited time I flicked through them, at least. The pool didn't look very clean, but we didn't want to go in to try. Location was great for the beach, just a short walk and it was good as a single night stop off en-route from Gili to Lombok Airport, but I would think that it was more like a 2-3 star hotel. I can imagine when it first opened it was very nice. We also popped over the road and ate at a name brand hotel, which also seemed tired and worn, so perhaps it is just the way.
Stayed 1 night in Mar 2018

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities
hot
nice property ,pity AC was not cold ..hot
Stayed 1 night in Feb 2018
Response from LUKMAN on 7 Mar 2018
Hi, greetings from Kebun Villas & Resort. thank you very much for stayed with and your feedback. apologize for the AC was not cold. we will take it to our concern and bring this issue to our management meeting. hopefully we will have chance to hosting you again in the near future.

10/10 Excellent

eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good service, good location
Stayed 1 night in Feb 2018
Response from LUKMAN on 7 Mar 2018
Hi, greeting for Kebun Villas & Resort. thank you very much for your motivated feedback, we trained our team to always on the service oriented. hope to have a chance to hosting you again in the near future.

10/10 Excellent

Kevin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas getaway
Friendly, helpful staff. No need to leave the resort. If you need a relaxing break, Kebun is the place for you
Stayed 6 nights in Dec 2017

10/10 Excellent

Alison, Byron Bay, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful leafy surrounding a lovley resort
Great position in quiet serene location yet only 10 minute walk to the Art market and lovely restaurants on the beach. Rooms are spacious and comfortable beds with nice linen Staff are very friendly and helpful. Pools are nice and well maintained. A lovely resort and value for money
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air con
We had to move rooms after the air con stopped working in the room, extremely annoying. I will not stay here again of coming back to Senggigi.
Stayed 3 nights in Oct 2017
Response from LUKMAN on 8 Nov 2017
Dear Anonymous, greetings from Kebun Villas & Resort, Senggigi - Lombok. we do apologize for the inconvenience during your stay with us here at Kebun Villas & Resort, and thank you very much for taking time to write a feed back for us. we will bring this issue to our management meeting for our future services to next guests. hope we will be able to and have a chance to hosting you again in the future. once again we do apologize. thank you very much and wish you have a great time.

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, easy to access shops around.
Longest infinity pool in Lombok, so it wasn't nice to have that right outside our room. Complimentary mini fridge, including beer and 4 bottles of water a day! The best we've seen in our trip to Bali so far! Breakfast wasn't but great however, but it was free so that helped us stay energized for the day! The also had a cool little safe at the front of the hotel where you could relax (with extra cold air conditioning) to get some good wifi, coffee, treats, and little knick knacks for the room (charger, SIM card, cards, etc). Would definitely stay here again!
Stayed 3 nights in Sep 2017

10/10 Excellent

Rozina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome services, especially from staff Ramli. Good location, comfortable bed, good pool..
Stayed 3 nights in Sep 2017
Response from LUKMAN on 13 Nov 2017
dear Rozina, thank you very much for taking time to write a feedback for us we will share this review to our management and staff especially to Ramli. happy to hear that you had enjoyed your time with us here. hopefully we will have a chance to hosting you again in the next future. wish you have a great time.

8/10 Good

Tess, victoria Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel close to town.
Not friendly for wheelchairs, no rooms without steps.
Stayed 10 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay~ service&facilities were excellent!
Stayed 1 night in Jul 2017

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Steve, Australia

Liked: Staff & service
Satisfactory if you get a good price
Kebun is on the edge of the main section of Sengiggi. It's a short walk into the many restaurants etc. If you get it at a reasonable price the accommodation will seem fine; pay too much and you will be disappointed. The air-con in my room didn't work. They did manage to fix it so it cooled the room the next couple of days. Adjusting the temperature via the remote still seemed impossible. The bathroom was big enough but constantly smelt; it was mouldy and it seemed like there were drainage problems, hence the smell. Breakfast was free but you can only choose 1 of a range of options. It is not a buffet style. You choose one and that's what you get. You do get fresh fruit to start you off which was welcome. Some more options other than just green tea in the room would have been welcome. The free beer and soft-drinks as part of the mini-bar is certainly a bonus. It is a quiet location. I was happy to stay there at the price I had. There are plenty of options in Sengiggi so shop around.
Stayed 2 nights in Jun 2017

6/10 Okay

John, Bali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This is a nice hotel close to the Sheraton and the Art Market. Rooms are clean and spacious with comfortable beds, a/c and a good sized bathroom. There is a good selection of cable TV but wifi connection is poor. The food in the restaurant is limited and breakfast is at best average. But for the money, this is a good hotel in a great location in Senggigi.
Stayed 2 nights in Jun 2017

8/10 Good

Bev, Borneo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
Hotel was peaceful and quiet. Room was comfy and breakfast was good.
Stayed 5 nights in Jun 2017
Response from Lukman on 1 Jul 2017
Dear Bev, Thank you for taking time to review us, we appreciate it and we will be bale to hosting you or your friends in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible food dont eat here, but our villa was huge and very clean. Staff was friendly.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely come back
Wonderful staff, infinitypool is amazing, free minibar is one of a kind, and location is good, lots of eateries nearby.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and nice. Great pool and nice location. The only problem was the smell from the bathroom drain.
Stayed 3 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location
good hotel. Nice rooms with free mini bar which got toppedb up everyday. toiletries also refreshed daily. breakfast was to order and came with a plate off fruit and drinks. decent breakfast!

10/10 Excellent

sr, manc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and facilities
Helpful staff, many complimentary add ons. Fantastic restaraunt and great location
Response from Lukman on 1 Jul 2017
Dear Sr, Thank you very much for taking time to write your very motivated reviews, we appreciate it and hope we will have a chance to hosting you and your family or friends again in the future.

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
We stayed one night at this hotel during our stay in Senggigi. It was just lovely. Warm welcoming. The room was comfortable and the pool area was nice. (They have two swimming pools.) The hotel is located on the northern end of the main street. You can walk to some restaurants and beach. The breakfast menu was also good.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Nice room
Poor breakfast, service took a long time to take our order and also to serve our food and the coffee not hot enough.The bathroom requires urgent renovation (especially floor trap). Dirty in many corners. Power outage are often occurs.

10/10 Excellent

Charly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small paradise
We had a good time.. all over was good.
Response from LUKMAN on 5 May 2017
dear Charly, greetings from Kebun Villas & Resort, Senggigi - Lombok. thank you very much for your a very motivated reviews, we are very happy that you had enjoyed your stay with us here at our garden home. we hope to be able and have a chance to hosting you and your family or friends again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Restaurants at the beach are in walking distance. You pay tourist prices but the food is good. We loved Cocoloco's. Perfect location for a quiet holiday.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kebun Villa is a nice place to stay at. Well maintained and clean. Friendly and helpful staffs. The Wi-Fi is alittle unstable though and signal is not strong enough in my room. If they could provide spa services would be good. Other than that, all are good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in great surroundings
The hotel is just up the road from the beaches, sitting into the hills so the grounds are very beautiful- with all kinds of plants. The rooms were very nice and comfortable, clean and everything worked. Breakfast is very good, and there several al a carte options to chose from. There are 2 pools, both were nice and clean.

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax at Kebun
We loved the location of this hotel, seemingly in the lush forest but easily walkable to everything you need. Both pools were fantastic, the infinity pool giving fabulous views of the surroundings, and always kept clean. Our room was kept spotless, had a great shower and a very welcome free mini bar. This hotel is a good base for any trips you want to make around Lombok. Would definitely come back.
Response from Lukman on 8 May 2017
Dear Karin, Thank you so much for your very motivated reviews, I and team are very happy that you enjoyed your stay with us at our gardem home, we definitely awaiting for your next stay with us on your next holiday. Thank you so much.

8/10 Good

Lukas Kusuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Bowen, Kuala Lumpur

Liked: Staff & service
Not bad Hotel near to the Senggigi Town
We stayed 1 night here. Staffs here are very helpful. It is just opposite the Sheraton Hotel and it is easy to find. Walking distance to restaurant, tourist info ctr, massage/SPA.
Response from Lukman on 8 May 2017
Dear Bowen, Thank you very much for taking time to write your motivated words especially for our helpful staff, hope we would be able and have a chance to hosting you and your family or friends again in the future at our garden home. Thank you very much.