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Reviews of Albergo Stelvio

3 out of 5
Albergo Stelvio
Via Lungo Adda Iv Novembre 1, Tirano, SO

Reviews

8.2

Very good

Rating 10 - Excellent. 117 out of 359 reviews" "
Rating 8 - Good. 165 out of 359 reviews" "
Rating 6 - Okay. 58 out of 359 reviews" "
Rating 4 - Poor. 15 out of 359 reviews" "
Rating 2 - Terrible. 4 out of 359 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lot of dinning option and have shopping areas and super markets around. But the room have hair in my bed, the shower pan was unpainted and the drool was dusty.
Stayed 2 nights in Dec 2023
Response from matteo on 21 Jan 2024
buonasera siamo spiacenti per la sua recensione se ci avesse avvisato immediatamente avremmo fatto il controllo e vi avremmo trovato una soluzione per farle passare un buon soggiorno. consiglio la prossima volta che potrebbe capitarle un problema avvisi per tempo la reception e non dopo settimane scrivere un giudizio che non serve a risolvere il problema . graize saluti con l'occasione le auguriamo un felice anno nuovo

8/10 Good

Steven and Nancy, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from matteo on 7 Jan 2024
thank you thank you thank you Happy new year

10/10 Excellent

RAUL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Very friendly staff greeting us in and very attentive too! Room was clean and although just for a night it was perfect. Location was good and also nearby places to eat as well.
Stayed 1 night in Oct 2023

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly service.
Stayed 1 night in Oct 2023

4/10 Poor

Lowell, Fort Collins

Disliked: Property conditions & facilities
not a pleasant stay
Stayed 1 night in Sep 2023
Response from matteo on 28 Sept 2023
peccato per voi che non ve lo siete goduto

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with excellent pleasant staff. Could use A/C or at least a fan in the room.
Stayed 1 night in Aug 2023

10/10 Excellent

Holm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very romantic place in the heart of Italy. The room was extremely clean and the staff friendly, also they offered an excellent breakfast.
Stayed 1 night in May 2023

6/10 Okay

Elke

Stayed 1 night in May 2023

6/10 Okay

Juan

Stayed 1 night in Sep 2022

8/10 Good

Alan

Stayed 2 nights in Sep 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, clean, inexpensive and comfortable
This is a very reasonable hotel in a very expensive city. The rooms are very lightly decorated but clean as comfortable. The staff were incredibly helpful to me when I needed something. I would come back.
Stayed 1 night in Jul 2022

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
There was no air conditioning. Had to open window and they are alongside a busy road.
Stayed 2 nights in Jun 2022
Response from matteo on 23 Jun 2022
grazie per la recensione ,noi non abbiamo l'aria condizionata in quanto per pochi giorni all'anno qui nel mezzo delle alpi non è necessaria e non la pubblicizziamo da nessuna parta

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok for the price
Only stayed 1 night after arriving on the barnina express train. 10 minute walk with luggage from train station. Was offered to view two different rooms to choose from. Small rooms , bed rock hard , pillows like pancakes, good shower pressure , stayed early June and room was abit on the warm side but fan provided in room. Can’t rate breakfast as we left on a early train. Overall ok hotel for the cheap price.
Stayed 1 night in Jun 2022
Response from m on 17 Jun 2022
grazie

6/10 Okay

Alon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Budget hotel
500m from the Tirano train station. Room very astrong smell of detergant- too much...
Stayed 1 night in Sep 2021
Response from matteo on 28 Sept 2021
grazie molte saluti Matteo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view of the mountains
Great view from our window with lovely water sound from river down below. Room is a bit tight but spotless clean, we would stay there again.
Stayed 2 nights in Jul 2021
Response from matteo on 29 Jul 2021
hoping to have our guests again we thank you for the warm positive opinion. a hug from the Staff of the Albergo Stelvio & Corte Rossa in Tirano

6/10 Okay

Seejay, Lomdon

Some idiot decided the room needed a box glued onto the wall right where you'd rest you back whilst sitting lengthways on the bed viewing the TV. I felt like ripping it off. Its sole purpose was to hold the TV remote control.
Stayed 1 night in Sep 2020
Response from matteo on 29 Sept 2020
ah ah ah che ridere è un oggetto di arredo anche utile per appoggiare il telecomando comodo quando si è a letto.

10/10 Excellent

Fernando, guatemala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is really friendly and the place is really cozy
Stayed 1 night in Feb 2020
Response from gg on 25 Feb 2020
many thanks for your value, we hope to see you in summer

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent breakfast. Nice bathroom.
Stayed 2 nights in Oct 2019
Response from matteo on 16 Oct 2019
Glad to have had our guests there, the staff of the Hotel Stelvio di Tirano would like to thank you very much for your kind regards from the Valtellina the center of the Alps

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from matteo on 16 Oct 2019
thank you for your welcome score from the Valtellina staff of the hotel Stelvio di Tirano

8/10 Good

Barb, Zurich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a quaint little hotel. Easy accessibility to food, shopping & trains.
Stayed 1 night in Oct 2019
Response from matteo on 16 Oct 2019
the hotel stelvio of Tirano with its views thanks you from the Valtellina

8/10 Good

SUSAN

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from matteo on 18 Oct 2019
grazie grazie per il vostro gradito punteggio saluti dalla Valtellina lo staff dell'albergo Stelvio di Tirano

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Felt ripped ofd
Great deal for what it was. My only complaint which ruined my view of the place: breakfast was not included which is totally fine for the price- however- complaint is that they made it seem like it was included (plus it has been in every other place we have stayed) and proceeded to charge us upon checking out. It should have been clear that it was extra. Furthermore the breakfast was not good, coffee terrible. Had I known, I would have spent my money on coffee and pastry at the place around the corner. This soured my experience.
Stayed 1 night in Sep 2019
Response from matteo on 16 Oct 2019
good morning, when you decide to book via the internet in the descriptions of our hotel it is well highlighted that breakfast is optional and can be added at the time of booking or when you arrive at the hotel. thank you for having stayed at the Stelvio Hotel in Tirano, location of the departure of the very famous Bernina red train.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bernina Express launch
Great location. Within walking distance of the train station and the old town center. We used this town to board the bernina express train.
Stayed 1 night in Apr 2019
Response from matteo on 2 May 2019
thanks thanks thanks for the wonderful review with the occasion I greet all the world of expidia grazie grazie grazie per la splendida recensione con l'occasione saluto tutto il mondo di expidia

4/10 Poor

Janet Dawn

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hotel needs updating.
The hotel needs updating. The room was small.The bathroom was not very clean and old fashioned. The shower was fixed high above your head so you had to dodge about if you didn’t want a hair wash. The pillows were extremely hard but replaced on request. The bed clothing was layered so it all fell off in the night. Breakfast was a poor selection especially if wanting gluten free. Chose this hotel because it said there was a restaurant but this was not correct it was only open for breakfast.
Stayed 1 night in Mar 2019
Response from az on 9 Mar 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from AZ on 8 Feb 2019
Thank you so much for your great feedback. Hope to see you again. Kind Regards

8/10 Good

G

Liked: Cleanliness, staff & service, room comfort
Good central location but on a noisy road junction. The place is well run even if a little dated.
Stayed 2 nights in Jan 2019
Response from matteo on 31 Jan 2019
grazie della sua recensione

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Tirano.
Nice staff, good breakfast, great. Location near old town. My only complaint would be that we received a front room along the main highway through the town. The windows are not modern so I heard the trucks all night. My wife beside did not. Guess I should have had another grappa.
Stayed 1 night in Oct 2018
Response from MP on 31 Oct 2018
Tks for your report, we are sorry for the noises of the street and we hope to change the windows soon. Next time the extra grappa will be offered.

10/10 Excellent

Keng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Host of the property, Matteo was very kind and obliging, agreeing to our change of rooms for one night and even helped us move our belongings over to the new room while we were out taking in the sights. On the day of our departure he even drove us to the train station as it was raining. Excellent service!👍👍👍
Stayed 2 nights in Oct 2018
Response from Matteo on 31 Oct 2018
Tks. for your review We hope to see another time

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Oct 2018
Response from matteo on 9 Nov 2018
grazie saluti dall'albergo Stelvio di Tirano

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from gg on 30 Oct 2018
tks

8/10 Good

Corazon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value& location
The hotel is located @ the center of Tirano, walkable from the main train station, near the shopping areas, restaurants( like Parravicini) actually this has a bar, but I didn’t eat there.I just had coffee& bread. I see locals in it. The receptionist i met was very nice, informative & helpful, speaks English well. The amenities inside the room are very basic, tv w/ 2 English channel, soap/ shampoo, the room is kinda old but well maintained & clean, no smell. It’s not noisy as it was on the main street.The wifi is sometimes slow but okay. I felt safe coming back during the night. For the price i paid this is as good as it gets! Nothing fancy but not too shabby of a place to stay in Tirano, would recommend it.
Stayed 3 nights in Oct 2018
Response from gg on 24 Oct 2018
We thanks you for your report and hope se see you again regards GG

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building and town. In a good location and very easy to get around the old town and to the train station. Beds were firm for my taste, but fine for my husband. Great view from our balcony of the river and mountains covered with vineyards!
Stayed 1 night in Oct 2018
Response from Lucia on 6 Oct 2018
Thank you so much for your lovely feedback. Hope to see you again. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and clean hotel with very friendly staff! Convenient location for the train and overlooking the river. We enjoyed our short stay.
Stayed 1 night in Aug 2018
Response from Lucia on 3 Sept 2018
thanks you so much for your kindly feedback. Hope see you again.

8/10 Good

Carol

One night in tirano
The room was small, a cleaning on the shower tiles was needed. The staff were very good friendly and helpful. Tirano is a lovely town, it was expensive, but nice.
Stayed 1 night in Aug 2018
Response from Lucia on 22 Aug 2018
Thank you a lot. Hope see you next time.

8/10 Good

R, FL

Liked: Cleanliness, staff & service, room comfort
Good location; very nice staff; tasty breakfast; parking only on the streets nearby
Stayed 2 nights in Jun 2018
Response from matteo on 11 Jul 2018
good morning your excellent judgment gives us the charge to continue this difficult job. greetings from the staff of the Stelvio hotel in Tirano buongiorno il vostro ottimo giudizio ci da la carica per continuare in questo difficile lavoro. saluti dallo staff dell'hotel Stelvio di Tirano

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the town centre, easy to find and very helpful staff. Great value.
Stayed 1 night in May 2018
Response from Albergo Stelvio on 7 Jun 2018
Thank you so much for your kind review. Best Regards from Tirano.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really charming hotel.
This is an utterly charming hotel and ideally situated for eating, drinking, entertainment and the local train station and buses.
Stayed 1 night in May 2018
Response from Albergo Stelvio on 7 Jun 2018
Thanks for the excellent review and to have captured and appreciated the charm of our historic hotel. With care and dedication we try to improve us daily and your words give us an extra gear. All the best, Regards from Valtellina

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Value hotel, centrally located.
The hotel was clean and centrally-located, but I think it could benefit from some refurbishment. The room was traditional, if not a little basic. We found the bed and pillows quite uncomfortable, and there was no air conditioning in the room, but under normal circumstances I don't think it would be required - we were just there during a very unusually hot heat wave! Basic amenities included as you would expect - toiletries, towels, wifi, TV etc. The hotel is located on a busy junction so take ear plugs if you are a light sleeper. The staff at the hotel were all friendly and courteous. I'd advise finding a free car park before you arrive; parking is not brilliant around the hotel, with a lot of 'two hours max' street bays. Breakfast was again basic but fine for our needs - a coffee machine with continental buffet including yogurt and fruit made for a good start to the day! Overall we found Albergo Stelvio a decent value budget hotel - I think we got what we paid for and what we expected.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable for a overnight stay of bernina express
It was a nice small hotel. Room is clean however our bathroom has a strange smell that may be from outside. Staff is friendly and check-in process is very fast. This hotel is fairly close to all attractions that shows on google map.
Stayed 1 night in Jul 2017
Response from matteo on 5 Aug 2017
Dear Sir, we thank you to your good reply to our Hotel and to our staff!! Hope to se you soon, Regards from Valtellina!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location with friendly service
We arrived in the dark and rain to find a friendly welcome, with tips on where to find some food at that hour! The next morning we were able to leave our luggage there while we explored the town, prior to our train departure. A good place for a short stop.
Stayed 1 night in Jun 2017
Response from matteo on 15 Jul 2017
Dear Sir, thaks for your kind reply!! We will wait you again in Tirano!! Regards from Valtellina!!

8/10 Good

BT, Melbourne

Liked: Cleanliness, property conditions & facilities
Nice hotel close to old town
Easy walk from station in nice location near to old town. Hotel clean and tidy with all facilities for short stay. Room pleasant with nice view across town and mountains. Enjoyed our short stay

8/10 Good

Paula

Liked: Cleanliness, staff & service
Riverside hotel
Great value and friendly staff, hotel itself a little dated

8/10 Good

Anna

Liked: Staff & service
Convenient and really friendly staff
Basic place at a low cost. The breakfast at only £2 extra each was good value. Continental style but there was also eggs and a great selection. Staff were lovely and friendly.
Response from General Manager on 13 Oct 2016
thanks for your kind review greetings from Valtellina

6/10 Okay

Yohannes

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grazie per il graditissimo giudizio. colgo l'occasione per inviarvi i saluti dalla Valtellina

8/10 Good

Thomas, loch lomond

Liked: Cleanliness, staff & service
skiing winter/walking summer
staff very friendly and helpful.room very clean and everything changed daily.
buongiorno, nel ringraziarla per la splendida recensione sperando di avervi nuovamente nostri ospiti vi inviamo i saluti dallo staff e in particolare dalla nostra Valtellina Good morning, thank you for the wonderful review in the hope of having you back our guests we send you greetings from the staff and in particular our Valtellina

8/10 Good

J, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little hotel in a beautiful town.
We stayed in Tirano one night before catching the train to Chur (the Bernina Express route) the next day. What a lovely town. The hotel is homey and well-cared for. The front staff was very friendly and told us about some local sites we should see in the few daylight hours we had in town. Breakfast was good and at a reasonable price. Overall, a very positive experience.

6/10 Okay

Erwin, Vienna

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
very nice and friendly staff, but extremely noisy neighbourhood due to constant traffic. It felt as if a convoy of trucks were driving through my room all night. Couldn't get more than a couple of hours of sleep.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Loved the location. Friendly staff. Would stay again.