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Reviews of Best Western Blois Chateau

3 out of 5
Best Western Blois Chateau
8 Rue Jean Laigret, Blois, Loir-et-Cher

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 286 reviews" "
Rating 8 - Good. 123 out of 286 reviews" "
Rating 6 - Okay. 44 out of 286 reviews" "
Rating 4 - Poor. 19 out of 286 reviews" "
Rating 2 - Terrible. 12 out of 286 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed for two nights in Blois. Hotel is quiet despite the main road outside. Staff very helpful despite me not speaking French. The whole hotel is clean and the breakfast good. The room was small but adequate with a good shower. Good value for money.
Stayed 2 nights in Nov 2023
Response from Aissatou on 20 Nov 2023
Hello Rebecca,“Thank you so much for taking the time to post !We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon, so don’t be a stranger. Thanks again!

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great breakfast.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable room. Air conditioner smelled bad but it worked itself out. Not enough pillows but the bed was comfortable.
Stayed 1 night in Sep 2023

2/10 Terrible

Antoine

Disliked: Cleanliness, staff & service
Toilet won't flush. Door won't lock.
Stayed 3 nights in Jul 2023

6/10 Okay

Martin

Travelled with family
Liked: Staff & service
Train station is in front of the property. Convenient for users but very noisy at night when crossing.
Stayed 2 nights in Jul 2023

4/10 Poor

Nickolas

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel appeared clean, but there was a terrible odor in our room. We asked for a different room, but the manager came to the room and said he didn’t smell anything and that was how all their room smelled. Air conditioning worked great!
Stayed 1 night in Jun 2023

8/10 Good

randolph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location (across from train station) and the air conditioning were good. There were very limited food and drinks in the immediate area. The attached restaurant had very limited food and no drinks. The bakery next door is all right.
Stayed 1 night in May 2022

8/10 Good

Ripudaman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for travelers who do not speak French.
Great location - close to train station, top class bakery, restaurant. English speaking front desk. Provided everything we needed. Nice breakfast. Room is small by US standard.
Stayed 3 nights in Sep 2021

4/10 Poor

atef

Travelled with family
Disliked: Staff & service, room comfort
Short stay.
We booked a 4 guests room and we had a 2, it took 15 minutes to find a new room. The person at the reception was lost. He had to change the bedsheets and it took another 12 minutes. No parking. Left the car in the street next to it. The mattress is bended into the middle not comfortable at all.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Terrible stay
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Good for one night - clean and helpful staff. Bummer the in room coffee was gone/not refilled.
Stayed 1 night in Aug 2021

8/10 Good

Birgitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I was searching Expedia had an icône indicating that breakfast was included and it was not. I chose on that basis. The personnel were rude and impolite, trying to lecture me. I even have to get mad and told them they were impolite. Part of this is your fault, false advertising
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location and friendly reception desk.Terrible housekeeping, room not ready until 18 hhrs.Not a clean hotel.Shower with lukewarm water.Good for one night
Stayed 1 night in Aug 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Charne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
Overnight stay.Convenient.Friendly staff.Very helpful.
Stayed 1 night in Jun 2019

8/10 Good

Fermin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

David, Boston, Ma

Liked: Staff & service
The breakfast was very good. Most of the staff were friendly and helpful.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Greg, Edinburgh

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in the city centre with convenient park
Interesting rooms, good location with a great bakery (not part of the hotel) next door serving good coffee and sweet & savoury pastries made with organic ingredients.
Stayed 1 night in Sep 2018

8/10 Good

Didier, Montpellier

This was a good stop in Blois, city of history
Stayed 1 night in Aug 2018

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2018

8/10 Good

Dessislava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Albev, Australia

Liked: Cleanliness
Close to station
Average facility for the price and service inconsistent. There is a great boulongerie and a restaurant OBlendright at the front. Neither belong to the hotel. A 10 min walk into the centre.
Stayed 4 nights in Mar 2018

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We've done our time here
Third time of staying but disappointed this time. Booked family room for 4 adults as on previous occasion family room was lovely and spacious. However this time we were cramped into much smaller room which would have been fine for 2 adults and 2 small children. When I asked owner (?) about larger room he was rude, inferring that we expected the best room at a cheaper price. We weren't given the opportunity to say we would have been happy to pay extra for that room. It made me feel really uncomfortable. He later apologised and said the next time if we wanted that room to call direct and state our nationality. To be honest I don't think there will be a next time!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western, better deal !
Well positioned hotel for exploring Blois albeit 10 minutes and up-hill from from true centre of town. Rooms have been modernised and our well designed to make use of original building. Hotel faces onto large car park for Blois station which can be quite lively, at all hours, if people are travelling in large groups. On the basis of this stay, I have had to re-assess my opinion of Best Western and would cerainly now consider their offering when given a choice.
Stayed 1 night in Oct 2017

6/10 Okay

Andrew, Adelaide

Liked: Cleanliness, property conditions & facilities, room comfort
opposite the railway station
We are a couple who stayed 3 nights at this hotel in Blois. Its location is excellent, directly opposite the railway station and next door to a bakery and a restaurant (which is not part of the hotel, despite appearances). Our room was spacious and comfortable: a large bed, blackout curtains which help sleep, a large bathroom with 2 wash basins and a hairdryer, an electric kettle and an in-room safe. The wifi is ok. The room is a bit short on bench space to place things, and the kettle is located next to where clothes hang, which is an unsuitable location for steam to circulate. The hotel website says that it has laundry facilities. However, this does not mean that it has a laundromat which guests can use; instead the hotel can arrange laundry at EUR12 per load. Coralie in reception is very helpful. The front desk manager would promote the hotel better if he was friendly.
Stayed 3 nights in Oct 2017

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice location near Blois chateau and walking didstance to restaurants and shops. Modern decor and seems newly redone. Metered parking near by. I would stay there again.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly room
The room reeked of cigarette smoke. The hotel staff was unsympathetic and slightly rude when we brought the issue to his attention. Because it was a holiday week there were no other rooms available. They tried to mask the smell with some type of spray but it only slightly made the stay more tolerable. Other than the smell, the room was decent and comfortable.
Stayed 2 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money
Good for the money. Good location. Good for the money. Good location. Good for the money. Good location.

10/10 Excellent

Michelle, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Blois!
My daughter and I stayed here for just one night and were very pleased with everything about this hotel. First, it is literally right across the street from the train station which was great. We arrived mid-morning and room was not yet available but we were warmly welcomed and given information about the local area. We were able to leave our luggage and set off to explore. Once we checked into our room, we were pleasantly surprised by how spacious the room was and the full stand up shower was a nice change from other places we stayed on our trip. The towels were also great - nice and fluffy! The free wifi was also a plus. We decided to eat breakfast at the hotel and were once again pleasantly surprised. The breakfast room was quite large, very bright and comfortable. The food selection was outstanding with everything from eggs, sausage, pastries, cereal, bread, cold cuts, cheese, etc. We were able to leave our luggage again while we explored some more chateaus before leaving on the train that evening. I would highly recommend this hotel to anyone!

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff.

8/10 Good

Chris, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel reasonably central and convenient for sightseeing and restaurants within 10 minutes walk. Room recently renovated and spotlessly clean, though small. Bathroom was in wet room format(not very practical). Breakfast buffet was very good.

6/10 Okay

Christian, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disapointing treatment
Used this hotel as a starting point for visiting some of the Loire Valley Chateaux. Rooms were clean and comfortable and everything worked OK so no complaints there. I stayed at a few hotels on this trip and frankly don't recall if this one has an elevator so if that is important to you because of heavy luggage, disability, etc., better to double-check with the hotel before booking. As I found out on this trip, that is a smart thing to do anyway because a couple of the hotels I had used were advertised as having elevators but did not, in fact, have one - example was the Best Western in Chinon. As far as staff is concerned, That would be the one reason I would never stay there again. I am very particular when it comes to how I am treated by hotel staff since, after all, I am a paying guest. The reason for my displeasure is that after having checked out, we went to have breakfast next door and my wife needed to use the rest room. She went back to the hotel not more than 20 minutes after checking out and was refused access to the toilet there. It was not until a male companion traveling with us escorted her back to the hotel that they finally relented and allowed her to use the facilities. That kind of treatment is INEXCUSABLE in my book and certainly not something you would expect from a hotel chain like Best Western.

10/10 Excellent

Jackye, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Blois
The BW has the perfect location in Blois! It is directly across from the train station & right beside an excellent patisserie! You could set out for any tour from there. The rooms are lovely & comfortable and very soundproof. The staff was helpful & friendly. I would stay there again & recommend it to others:)

6/10 Okay

Elly, Melbourne

Liked: Cleanliness, property conditions & facilities
Convenient location
My sister and I stayed at the Best Western Blois Chateau for a few days prior and linked to a self-guided cycle tour starting in Blois. the Hotel was very convenient to the Train station, quiet ( we had a back room) but rather squeezy for 2 people - we had a "so called twin room". The breakfast was very nice, and staff helpful with the biking tour and things to do in Blois prior to our trip commencement. There were no amenities to speak of, but be warned that there is no laundry service in France. This was hard for us, as this was at the end of 8 weeks travelling elsewhere in Europe.

6/10 Okay

Theodore, Palm Springs, CA

Liked: Cleanliness, room comfort
Loire valley stopover
The room was small but nice. Spacious bath (for France) but no shampoo supplied. Wonderful Patisserie next door. Good location near the Chateau.

10/10 Excellent

curtis, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great choice in Blois
Very conveniently located hotel, a stone's throw from the train station and a 10 minute walk to the center of town. Helpful staff and an efficient room w/great shower, which was a nice change from our stays in Paris. Nice bakery next to the hotel too.

10/10 Excellent

livo

Liked: Cleanliness, staff & service, room comfort
Great Location
Fantastic location next to the train station, newly refurbed, comfortable rooms close to the heart of the town, friendly staff

8/10 Good

Cindy, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff.
Staff was very helpful and friendly. Wonderful breakfast!

8/10 Good

Martin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mwah to blois
Liked the hotel staff helpful good location (next to train station) and breakfast buffet was good

8/10 Good

olivier, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good comfort
this was great to stay in this hotel. good comfort, mattress was a relief after a day visiting the Loire castles. it would be good for them to have an elevator installed. Usually when you stay in a hotel you have some luggages... hotel is not central to the city, but close to the train station. that could be convenient for some travelers.

8/10 Good

Kara, BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, not so nice city.
The hotel is in a good location across the street from the train station. Renovated rooms were very clean, staff was friendly and spoke English. A breakfast is available but is rather pricey for what you get - 15 euros for fruit, coffee, yoghurt, cereal and pastries. There is a bakery next door that is better. Parking can be expensive. All that said, Blois was a dirty and smelly place, I did not enjoy being there. There are much better places to stay in the Loire. We only stayed one night and that was too long for me..

8/10 Good

tammy, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and New
Good location for station. Hotel small and basic with no restaurant or bar but it is new clean and modern and served its purpose for a couple of nights. Small breakfast room for 10 Euros per person for a small but pleasant breakfast. About a 10 min walk into town. Restaurant next door and a cafe near by. Nice area . Good sound proofing for noise which there wasn't much of outside but we did visit in January.Fab town with a market on Saturdays which is worth a visit.Staff friendly and very helpful in hotel

8/10 Good

Steve W, Ohio, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Literally right in front of the gare ... and easy access to center of town. Staff very friendly nd helpful with bike problems.

4/10 Poor

Rob, Boston

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel
This was a very comfortable renovated hotel. It was in a neighborhood quite a ways away from everything. The dark haired girl who checked us in at night was VERY unfriendly and not helpful. To the question "would you recommend a restaurant?" She simply said "No." And it was not die to a language barrier.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort