Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom lichfield staffordshire

1 night stay

Posted 10-Feb-2015
Pros: location
Cons: decoration looks ie repairs to outside
Location: pubs plenty of places to eat ideal distance away from town nice walk in plenty to do
well staff were good but the hotel is tired. our room 213 was in need of some tlc wall paper pealing off in places tv did not have any sound the fan didn't work shower was poor bathroom was dirty ie build up of dust on central heating pipes behind door .of a night this hotel looks great in the day time shows its age. room was basic
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Feb-2015
Friendly hotel, nice spa. Great price. Good location for town. Our room was very noisy with pipes sounding like a shower was on for the whole night unfortunately.
3 out of 5
Recommended
for Everyone
by A verified traveller

Friendly hotel with nice spa

Posted 26-Jan-2015
Overall the hotel was a little tired. The old part of the hotel suffers from the constant sound of water in the pipes. Initially we thought it was our room and so asked to move to another. The staff were very willing to accommodate and offered 2 other rooms but both had the similar problem, although not as bad, but the rooms weren't as nice so we stayed where we were. The mattress was a little tired too. The spa though was excellent and ensured we had an enjoyable and relaxing stay.
4 out of 5
Recommended
for Couples
by A verified traveller

My stay

Posted 16-Nov-2014 on Hotels.com
Very comfy and great staff and food be there again soon
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Worth staying again

Posted 26-Oct-2014 on Hotels.com
Bed was very comfortable, everything was in good condition. Breakfast was good and plenty.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Wrexham

relaxing experience

Posted 26-Oct-2014
Pros: relaxing, nobody rushing you. The wifi coverage needs to be extended.
Cons: the fixed menu needs to be less complicated, robust standard food needed.
Location: Its located in Llangollen, you have the whole of North Wales to visit.
we went for a night away just for a break. Relaxing experience, good facilities, friendly staff and good food. Over all good value for the money.
4 out of 5
Recommended
for Families
by Gwendafrom Llanfairpwll

Good times

Posted 12-Oct-2014 on Hotels.com
Had a lovely time - will definitely come here again! Excellent value for money.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Salisbury

Nice hotel walking distance to town

Posted 16-Sep-2014
Pros: Clean and close to town
Cons: Bathroom facilities expecially a decent shower
Location: Town, barges, trains all very local
A very nice hotel the only disadvantage was that the shower had no power and only a small amount of water came, difficult to wash off soap, shower needs a refurbish.
5 out of 5
Recommended
by A verified traveller

Exceeded expectations

Posted 05-Sep-2014 on Hotels.com
Arrived late & tired after a 400mile drive. Easy to find, easy parking close to reception, friendly welcome with an efficient no dither check in. Room 201 was spacious, comfy bed, little bit tired around the edges but spotlessly clean. I can live with the odd patchy bit of maintenance, just as long as it's clean & fit for purpose. Great nights sleep & tasty breakfast. Shame I wasn't staying long enough to checkout the pool, but definitely stop there again. Other hotels take note - you need good people like Matt & Abi, even of the night shifts!
4 out of 5
Recommended
for Personal Event
by A verified traveller

Convenient location

Posted 04-Sep-2014 on Hotels.com
Enjoyed 2 day break. Staff at the Hotel were cheerful and efficient as usual. Disappointed that there was no Sunday lunch available. Room was very good but the bathroom needed updating.