Ratings based on 41 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
98% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travellers
by Jonfrom Edinburgh

A Night on The Wirral

Posted 16-Jan-2015 on Hotels.com
Another night, another room :-)
5 out of 5
Recommended
for Couples
by s afrom Great Harwood

Try it out

Posted 03-Jan-2015 on Hotels.com
Well pleasant and welcoming hotel. The staff always smiling and happy to help and serve you. Will be going back to it.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 06-Nov-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by annfrom loughborough

Great Spa, lovely hotelaet

Posted 30-Oct-2014 on Hotels.com
Lovely weekend break to explore Liverpool - about 19 miles away from Hotel. Hotel and in particular the Spa were beautiful
5 out of 5
Recommended
for Everyone
by A verified traveller

CONVENIENT FOR LIVERPOOL IN A COUNTRY SETTING

Posted 28-Oct-2014
EXCELLENT FACILITIES WITH OBLIGING AND FRIENDLY STAFF
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 11-Oct-2014 on Hotels.com
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 17-Sep-2014 on Hotels.com
3 out of 5
Recommended
for Couples
by A verified travellerfrom London

Good staff barrack block architecture.

Posted 15-Sep-2014
Cons: Make decor in keeping with the period of the main hotel
Location: Not much to do nearby other than visit the retail park outlets.
In September 2014, I took two rooms - one was refurbished "Boutique" the other "Executive". The latter did not justify its description but refurbishment continues. The main part is Victorian and attractive but why contrast with "chic" Formica tables when white linen tablecloths would be more appropriate.....all about margins? The rooms are in added wings that resemble Catterick Garrison. The staff were excellent but clearly under pressure. I fear management is cutting corners on labour costs and this will ultimately reflect on bookings. Dinner was very good but expensive for location. We were part of a wedding party and our two night stay cost around £725 which is quite enough for a hotel in that area. Had the care of the staff not been so good I think one would have felt overcharged
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 12-Aug-2014 on Hotels.com
2 out of 5
Recommended
for Business Travellers
by JKfrom Norway

Not what you should expect

Posted 15-Jul-2014 on Hotels.com
Got a room with dirty linens and a terrible low-budget bed. Luckily I was able to change it. Wi-Fi hardly works, and service-Level is far from what you should expect from a 4-star hotel. Rooms and buildinga are old, but bathrooms were fresh.