Where do I start with this review… perhaps the worst hotel room I have ever stayed in!! I have nothing negative to say about the function rooms where the event we were attending took place, but the bedroom, that’s another story! I noticed upon check in that our booking form had ‘Expedia’ written along the top, now whether that had anything to do with the abysmal room we were allocated, I don’t know. Our room was on the fourth floor with no indication whether to turn left or right when exiting the lift, and it was such a small, dark and dingy, room, with a bed and mattress that must have been 30 years old. The view from a high, clerestory-type, window was two rooftops, and thank goodness we are not an obese couple because we wouldn’t have fit through the door of the bathroom – that’s how small the gap between toilet and door was!
Breakfast was adequate, but they use paper cups for tea and coffee.
To add insult to injury, parking on site is not free, there is a charge of £6, and to use the hotel’s WiFi there is a charge of £7. And today we have received a parking fine from Parkingeye Ltd even though we paid the parking charge and checked with reception that our car registration had been entered into the terminal. Needless to say, this is currently being challenged.
My advice to anyone visiting Southport and staying overnight would be…. look for another hotel other than The Prince of Wales! Would we stay there again….no way!!