Ratings based on 521 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Columbus OH

Close to Lime Street station but watch out.

Posted 18-Jul-2015
Walk out of train station and it's right there. However, the higher the floor, the less effective the air conditioning is. Sweated through two pillows even with AC set to lowest setting. Not a recommended place as many hotels in the area.
Comment from Hotel Management
20-Jul-2015 by Jonathan King, Hotel Management
Thank you for taking the opportunity to place your review following your recent stay with us in Liverpool. We are sorry to learn that you were overly hot in your assigned accommodation which tarnished the overall satisfaction of your visit. We shall certainly use your invaluable feedback to improve for the future. Yours faithfully Jonathan King General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Queensland

3 Cunard Queens

Posted 22-Jun-2015
Pros: Great service in restaurant & at reception. Great soup.
Location: Great people friendly shopping area. Very interesting area around Albert Docks with the International Food area, marina with houseboats.
Excellent location, right across the road from Liverpool Lime St station. We flew into Manchester & catching the train to Liverpool was so easy. We stayed here so we could see the 3 Cunard Queens.
5 out of 5
Recommended
for Everyone
by A verified traveller from melbourne, australia

Great hotel

Posted 21-May-2015
Pros: Location, location, location. A good restaurant in-house.
Cons: Shampoo rather than body wash for hair washing
Location: Everything within easy walking distance, museums and galleries great. Loved the Liverpool museum at the docks.
Was very happy..great location to the sights and station so close by. Hotel surpassed our expectations of a chain style hotel. Quite a chic style to it. And so many supermarkets close by for snacks and take aways.
4 out of 5
Recommended
for Everyone
by A verified traveller from Luckenwalde

sehr zentrale Lage

Posted 12-May-2015
Location: in unmittelbarer Nähe zum Bahnhof, man erreicht einen Großteil der Sehenswürdigkeiten in der Innenstadt sehr gut fußläufig, gilt auch fürs Shoppen
- Check in sehr freundlich und unkompliziert trotz Sprachbarriere - Zimmer hell und sauber mit schöner Aussicht auf Innenstadt, funktional und dennoch freundlich eingerichtet - ansprechendes Ambiente von Lounge, Restaurant und Bar, Servicepersonal sehr nett - Frühstücksbuffet sehr reichhaltig (typisch englisch herzhaft und süß, auch Säfte, Obst, Joghurt und Müsli)
4 out of 5
Recommended
for Everyone
by A verified traveller from Derby

Great location, quick and easy.

Posted 27-Apr-2015
Pros: Easy parking Speed
Cons: Price, felt a bit high for the quality.
Location: Right in the city centre
Parking was easy located right by the entrance of the hotel. Prices were very fair especially parking overnight. Receptionist was very quick, we were in our room within minutes. There were no problems with the room, everything worked as it should. Shower was nice and hot with good pressure. Everything in there was just fine. There was a Starbucks on the third floor which was a bonus and they open till late. Excellent location, we were right in the middle of city centre. Had a good stay, thanks. Recommended.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 23-Apr-2015 on Hotels
5 out of 5
Recommended
for Families
by christine from Cumnock ayrshire

Great hotel and location

Posted 22-Apr-2015 on Hotels
Had brilliant stay only complaint waa rooms were a bit cold couldn't get heating to go on
5 out of 5
Recommended
for Getaway With Friends
by Fiona from Sheffield

Had a great stay in Liverpool

Posted 21-Apr-2015 on Hotels
Had an excellent stay, all staff were very helpful especially doormen who directed us to the nightlife and gave some good advice as it was our first time in the city....we were made to feel comfortable from the moment we arrived. Will definitely return again :)
5 out of 5
Recommended
for Families
by A verified traveller

Great location

Posted 18-Apr-2015 on Hotels
Spent 2 nights, would stay there again. Liverpool Lime Street train station is just across the street. We easily walked to Albert Dock and Liverpool Cathedral. Room was clean and was the largest we had while in England.
4 out of 5
Recommended
for Families
by Fredrik from Linköping

Fotbollshelg med 13-åringen

Posted 16-Apr-2015 on Hotels
Toppenläge för en fotbollshelg. Nära Lime Street St, busshållplatsen och St Johns Lane (varifrån bussar och delade taxis till Anfield avgår), och till centrum. Till Albert Docks är det kanske en kvart och 10 minuter till Liverpool One. Fräscht hotell, bra service, riktigt bra frukost.