Upon arrival I had to park in the rear of the building due to the resurfacing of the parking lot going on. I had to enter through the back door and walk the long hallway to reach the lobby to check in. I had recent surgery on one foot and stress fractures in the other leg, the long walk was a little difficult. The handicap bathroom in the room needs to be cleaned better and updated. The fold up seat in the tub had dirty used wash rags left on it, wasn’t noticeable until the seat was folded down. The caulking around the bottom of the toilet and around all the areas of the tub looked worn out and as if a child had applied it. The ironing board was very very small, had to place it on top of the cabinet / desk to iron. The 2 elevators were located at the very ends of the hallway and not in the middle as expected. There was a ice machine on the floor that worked, but no vending, I guess that they wanted you to buy their products from the lobby store. I got a cup of coffee from their 24 hour coffee bar in the lobby and found it to be cold. My advice to employees is to not be on your personal cell phone in view of your customers. I always stay at a Hampton when I travel, this one sure fell short of my expectations. One last note, the area is very busy and I would not recommend for walking. You definitely have to drive for shopping and dining.