“A little far from the center but the Metro is close.”

The hotel is a little far from the center for a short visit but the metro and bus stop is close by. The ATM machine is just next door. A pharmacy and a Sony electronic store right across the hotel. Both came handy when I needed a medicine and a camera card. A plenty of food for breakfast and a lot of choice - the quality is not bad but not great either. The Gulbenkiam museum is in a walking distance. One girl at the desk was extremely helpful and speaks good english. The other staff were also helpful. In Portugal I found people in general are very very helpful. The internet cost at the hotel is too high - over 10 euros per hour and 5 euros for 15 mins. Also the phone charges from the room are over 1 euros per min. Not sure if this is Portugal's rate or the hotel's rate. But the staff were helpful to make a couple of calls for us.

“Would definitely use this Hotel again”

We found this Hotel very comfortable - the Staff were very helpful - the rooms were spacious, comfortable and very clean. The location of the Hotel is central. We enjoyed our stay there very much.

“Great Value”

Competitive rates, friendly staff, free WiFi, and an included breakfast make this a great value hotel. The location is okay - Lisbon itself doesn't offer much of a hotel selection in the most scenic areas of the city. But the hotel is a 5 minute walk from a metro stop, and taxis are efficient and extremely affordable. The hotel is popular with Europeans; travelers from the U.S. haven't discovered it yet.

“Place to stay”

The room was clean. The employers were friendly, service was good. Very convenience location, 3 min walk to the metro - 20 min to down town (by metro).

“Great location”

The location was great just 5mns walk to metro or train station, the rooms were nice and clean and breakfast was great but unfortunately the staff at the front desk were unfriendly, almost miserable. For a 4 star hotel it was lacking personality but i would stay again for it's amazing location if the price was good.

“Excellent value for money”

Excellent hotel and good location.

“Excellent hotel in Lisbon”

A great hotel with easy proximity to downtown. Comfortable, modern interior. Quiet, spacious rooms.

“Well-situated”

The hotel was quite convenient to reach from the metro station, just a walk around the block. Like others before me, I would say the standard of the hotel is very good. Modern, clean, and helpful staff. The room was also of a good standard, with no problems. Breakfast was expensive inside, but there is a choice of cafes nearby. Being near a metro station, access to the centre of town is easy.

“Easily the best hotel I've stayed in!”

The staff were brilliant, courteous and knowledgeable. They were always happy to help and gave great instructions and directions. The room was perfect! Large room, comfortable beds, and very clean. The bar area is large and inviting, and the bar staff friendly. The free wi-fi worked brilliantly. I'd recommend using the free wi-fi in the hotel and get maps etc. so you don't have to access the internet on the go (and get charged for data roaming). Some people on other review sites have mentioned that there's a supermarket round the corner. There is, but it's in the Campo Pequeno centre underneath the bull fighting ring on the main road. Don't go looking for a 'supermercado' in the streets; the one under the bull ring is large and well-stocked. The hotel is near to the railway station. It's the second or third stop on the aerobus shuttle, or the normal bus routes (44, 745 etc.). You will want to get the bus into the main square. It only takes ten minutes and the buses are air conditioned anyway. Find a Carris kiosk somewhere or the Metro station round the corner from the Turim Iberia and buy a daily bilhete. You pay a very small charge for it, and an amount each day, but it's really cheap and gives you unlimited travel on the Carris buses, Metro and trams. Talking of trams, do the feniculars, take the 28 (outside Hotel Mundial) and the 12 another day. I loved Lisbon and I will happily go back again! The hotel was superb, easily the best I've stayed in.