Seasonal outdoor pool, open 9:00 AM to 7:30 PM, pool umbrellas

Reviews of Hotel Riviera

4 out of 5
Hotel Riviera
Rua Bartolomeu Dias, Junqueiro, Carcavelos, Cascais, Lisbon

Reviews

8.6

Excellent

Rating 10 - Excellent. 157 out of 385 reviews" "
Rating 8 - Good. 177 out of 385 reviews" "
Rating 6 - Okay. 31 out of 385 reviews" "
Rating 4 - Poor. 12 out of 385 reviews" "
Rating 2 - Terrible. 8 out of 385 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here with wonderful staff. Clean room and big breakfast! Location is close walk to beach and transportation via metro!
Stayed 12 nights in Jan 2024
Response from Riviera Hotel Carcavelos on 14 Feb 2024
Dear Guest,Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos. We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments. We very much look forward to welcoming you back for another stay at Riviera Hotel Carcavelos.Kind regards,

10/10 Excellent

Anne

Stayed 3 nights in Dec 2023
Response from Riviera Hotel Carcavelos on 31 Jan 2024
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Paula

Stayed 1 night in Nov 2023

6/10 Okay

Giancarlo

Stayed 13 nights in Nov 2023
Response from Riviera Hotel Carcavelos on 20 Nov 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Alberto Barcha, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a very good place to stay Staff extra polite and friendly
Stayed 3 nights in Oct 2023
Response from Riviera Hotel Carcavelos on 31 Oct 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward to welcoming you back, we'll remainBest regards

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel great service lots of dining choices
Stayed 2 nights in Oct 2023
Response from Riviera Hotel Carcavelos on 18 Oct 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you further improved quality and hospitality to make your stay a memorable one. Best Regards

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junior suite was lovely! Quiet area. So many shops and grocery store built right in! Beautiful beach 10 minute walk away. Highly recommend!
Stayed 2 nights in Sep 2023
Response from Riviera Hotel Carcavelos on 13 Sept 2023
Dear Guest,Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos. We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments. Looking forward to welcoming you back.Best regards

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was awesome. The beach was great for sunning, walking and surfing
Stayed 3 nights in Sep 2023
Response from Riviera Hotel Carcavelos on 12 Sept 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Rafiinha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, good room, clean, great building People always help us around
Stayed 4 nights in Aug 2023
Response from Riviera Hotel Carcavelos on 12 Sept 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

8/10 Good

ORLANDO BAPTISTA, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Riviera Hotel Carcavelos on 17 Aug 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Soraia

Stayed 2 nights in Aug 2023
Response from Riviera Hotel Carcavelos on 16 Aug 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Riviera Hotel Carcavelos on 16 Aug 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Eric

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Riviera Hotel Carcavelos on 16 Aug 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Wilson, Weston

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good property. Wish it has more or better pillows
Stayed 1 night in Aug 2023
Response from Riviera Hotel Carcavelos on 8 Aug 2023
Dear Valued Guest,Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement.We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you further improved quality and hospitality to make your stay a memorable one. Best Regards

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locatio, by a besutiful beach, easy access to train station for Cascais and Lisbon, staff very helpful, nice facilities and great breakfast
Stayed 2 nights in Jul 2023
Response from Riviera Hotel Carcavelos on 8 Aug 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward to welcoming you back, we'll remain.Best regards

6/10 Okay

Anja

Stayed 7 nights in Jul 2023
Response from Riviera Hotel Carcavelos on 28 Jul 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would return again and again! Staff were always willing to help or be of service. Great, fresh breakfast options daily. Barbara at the pool bar- amazing! Sandra at the front desk was beyond kind and accommodating each day. Esmeralda in housekeeping went above and beyond. Don’t hesitate to book!
Stayed 6 nights in Jul 2023
Response from Riviera Hotel Carcavelos on 26 Jul 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you further improved quality and hospitality to make your stay a memorable one. Best Regards

8/10 Good

Peter

Stayed 8 nights in Jul 2023
Response from Riviera Hotel Carcavelos on 11 Jul 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Looking forward to welcoming you back, we'll remain.Best regards

10/10 Excellent

kristin

Stayed 6 nights in Jul 2023
Response from Riviera Hotel Carcavelos on 11 Jul 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Looking forward to welcoming you back, we'll remain.Best regards

8/10 Good

MARGARET

Stayed 5 nights in Jun 2023
Response from Riviera Hotel Carcavelos on 11 Jul 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Looking forward to welcoming you back, we'll remain.Best regards

10/10 Excellent

Robert

Stayed 5 nights in Jun 2023
Response from Riviera Hotel Carcavelos on 5 Jul 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Arnaldo

Stayed 1 night in Jul 2023
Response from Riviera Hotel Carcavelos on 5 Jul 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

6/10 Okay

Robert

Stayed 2 nights in Jun 2023
Response from Riviera Hotel Carcavelos on 21 Jun 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, room comfort
Decent beach hotel close to Lisbon
We had a great stay at this hotel. It is conveniently located a 10-min walk from the beach. The beach is good for surfing and is generally quite calm, although not very big. The hotel is also quite close to Lisbon and it is only a 30-min drive to the airport. The pool area is nice, with beach chairs, umbrellas and free beach towels. Breakfast was included in our rate and was decent, but not very imaginative. Some fresh and better quality ingredients would be good. You do notice that it is an old hotel, but it is well maintained, and felt cleaner and tidier than much newer hotels. All in all a nice place for a beach trip close to Lisbon
Stayed 1 night in Jun 2023
Response from Riviera Hotel Carcavelos on 15 Jun 2023
Dear Valued Guest,We thank you very much for taking your time commenting on our Hotel and our team after your visit to Hotel Riviera.Receiving your note combining positive but also negative remarks gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the highest level of service, quality and hospitality. In the same time, it showed us what has to be improved. Your overall satisfaction is what we aim for as the Hotel Riviera and as a whole team that stands behind it. Therefore we more than appreciate every suggestion, feedback and comment we receive; as it motivates and gives us the chance to develop and improve even further. We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you further improved quality and hospitality to make your stay a memorable one. Best Regards

8/10 Good

Asger Kjær

Stayed 7 nights in Jun 2023
Response from Riviera Hotel Carcavelos on 15 Jun 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

8/10 Good

pereira gonçalves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Riviera Hotel Carcavelos on 12 Jun 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Rajeev

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot with lots of amenities. Great that it is a close walk to the beach.
Stayed 4 nights in Jun 2023
Response from Riviera Hotel Carcavelos on 12 Jun 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay.
Stayed 5 nights in May 2023
Response from Riviera Hotel Carcavelos on 15 Jun 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location.
Stayed 1 night in Jun 2023
Response from Riviera Hotel Carcavelos on 6 Jun 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

8/10 Good

Augusto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Riviera Hotel Carcavelos on 31 May 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool
Response from Riviera Hotel Carcavelos on 30 May 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located close to the train station and only a few minutes walk to the beach. The breakfast is excellent.
Stayed 13 nights in May 2023
Response from Riviera Hotel Carcavelos on 29 May 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

4/10 Poor

Ann

Stayed 3 nights in May 2023
Response from Riviera Hotel Carcavelos on 29 May 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

8/10 Good

Bjørn

Stayed 4 nights in May 2023
Response from Riviera Hotel Carcavelos on 24 May 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Danilo

Stayed 2 nights in Mar 2023
Response from Riviera Hotel Carcavelos on 17 May 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to welcome you back to our Hotel in the near future!Best regards

10/10 Excellent

Ambuj

Stayed 3 nights in Apr 2023
Response from Riviera Hotel Carcavelos on 19 Apr 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward to welcoming you back, we'll remainBest regards

8/10 Good

Gunn Rogne

Stayed 1 night in Apr 2023
Response from Riviera Hotel Carcavelos on 19 Apr 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward to welcoming you back, we'll remainBest regards

8/10 Good

Tomasz

Stayed 1 night in Apr 2023
Response from Riviera Hotel Carcavelos on 19 Apr 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Looking forward to welcoming you back, we'll remainBest regards

10/10 Excellent

Veneta

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Big, clean and comfortable hotel, good breakfast, very polite and super helpful staff. Service provided by the hotel is always on top level, personnel make me feel like home - from the reception to the people in the bar and the restaurant, they are always very friendly and helpful.
Stayed 5 nights in Jan 2023
Response from Riviera Hotel Carcavelos on 27 Mar 2023
Dear Guest,Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos. We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments. Looking forward to welcoming you back, Kind regards

10/10 Excellent

Ryan

Stayed 3 nights in Mar 2023
Response from Riviera Hotel Carcavelos on 27 Mar 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
The experience was very good.
Stayed 1 night in Mar 2023
Response from Riviera Hotel Carcavelos on 22 Mar 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to see you soon in a near future.Best regards

10/10 Excellent

Veneta

Stayed 10 nights in Mar 2023
Response from Riviera Hotel Carcavelos on 22 Mar 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!We hope to see you soon in a near future.Best regards

8/10 Good

Marinica Sorin

Stayed 6 nights in Mar 2023
Response from Riviera Hotel Carcavelos on 14 Mar 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

LP

Stayed 1 night in Mar 2023
Response from Riviera Hotel Carcavelos on 7 Mar 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

4/10 Poor

Giancarlo

Stayed 6 nights in Feb 2023
Response from Riviera Hotel Carcavelos on 6 Mar 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

10/10 Excellent

Amalia

Stayed 3 nights in Feb 2023
Response from Riviera Hotel Carcavelos on 17 Feb 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Hopping to see you in a near future, we'll remainBest regards

10/10 Excellent

Juan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located a walking distance from the ocean.The staff at the hotel are super helpful. The breakfast is one of the best in the area.
Stayed 12 nights in Jan 2023
Response from Riviera Hotel Carcavelos on 6 Feb 2023
Dear Valued Guest,We thank you very much for taking your time commenting on our Hotel and our team after your visit to Hotel Riviera.We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments. Looking forward to welcoming you back, we'll remainBest regards

8/10 Good

pasquale

Business traveller
Stayed 5 nights in Jan 2023
Response from Riviera Hotel Carcavelos on 6 Feb 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

8/10 Good

Nicola

Stayed 5 nights in Jan 2023
Response from Riviera Hotel Carcavelos on 6 Feb 2023
Dear Valued Guest,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best regards

6/10 Okay

Danilo

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
In such a fantastic location the hotel could/should renovate its facilities, mainly rooms and bathrooms which are quite outdated.
Response from Riviera Hotel Carcavelos on 9 Jan 2023
Dear Guest,Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos. We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments. We very much look forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations and earn a five star review.Kind regards,