Front of property

Reviews of Hotel Inglaterra

4 out of 5
Hotel Inglaterra
Rua do Porto, n. 1, Estoril, Cascais

Reviews

8.4

Very good

Rating 10 - Excellent. 206 out of 489 reviews" "
Rating 8 - Good. 181 out of 489 reviews" "
Rating 6 - Okay. 71 out of 489 reviews" "
Rating 4 - Poor. 18 out of 489 reviews" "
Rating 2 - Terrible. 13 out of 489 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Russell David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Inglaterra on 15 Apr 2024
Dear Russell, Thank you so much for taking the time to leave us a perfect 5-star review. We are thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We hope to welcome you back again soon for another fantastic stay!Kind regards, Hotel Inglaterra

10/10 Excellent

Anton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in Mar 2024
Response from Hotel Inglaterra on 8 Apr 2024
Dear Anton, Thank you very much for taking the time to share your experience with us. We truly appreciate your positive feedback and are delighted to hear that you found everything to your satisfaction during your stay.It was our pleasure to have you as our guest, and we hope to welcome you back again soon for another enjoyable experience.Kind regards, Joana Silva

10/10 Excellent

Sanja, Bayside

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 5 nights in Mar 2024
Response from Hotel Inglaterra on 8 Apr 2024
Dear Sanja, Thank you for choosing to stay with us and for sharing your feedback. We are thrilled to hear that you found our hotel beautiful and that you had a wonderful experience during your stay.Your kind words mean a lot to us, and we're delighted that we could contribute to making your visit enjoyable. We look forward to the opportunity to welcome you back in the future for another memorable stay.Kind regards, Hotel Inglaterra

2/10 Terrible

John

Travelled with group
The noise within the main building is awful as there is no sound proofing between rooms. Constantly hear people and furniture moving about.
Stayed 6 nights in Mar 2024
Response from Hotel Inglaterra on 1 Apr 2024
Dear Mr. John,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the noise disturbance you experienced during your stay. Please accept our heartfelt apologies for the discomfort this may have caused you.Ensuring our guests' comfort and satisfaction is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard. We will certainly investigate the soundproofing issue within the main building to identify any areas for improvement. Your feedback is invaluable in helping us enhance the overall guest experience.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Kind regards,Hotel Inglaterra

8/10 Good

maria, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but old
Stayed 6 nights in Feb 2024
Response from Hotel Inglaterra on 15 Apr 2024
Dear Maria, Thank you for sharing your feedback with us. We're glad to hear that you found our hotel nice. We take all comments seriously, including those about our property's age. We continuously strive to maintain and improve our facilities to ensure a comfortable stay for all our guests. We appreciate your insights and hope to have the opportunity to welcome you back in the future. If you have any specific suggestions on how we can enhance your experience, please don't hesitate to let us know.Kind regards, Hotel Inglaterra

10/10 Excellent

Paul, San Diego

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small boutique hotel with everything fun, elegant and interesting! Very quiet in off season, my room was floor to ceiling glass that opened to a wonderful deck the street activities below but not loud. I wish I could stay here longer, much longer!!
Stayed 1 night in Jan 2024
Response from Joana Silva on 26 Jan 2024
Dear Mr. Paul,Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you enjoyed your stay at our small boutique hotel. It's fantastic to know that you found everything fun, elegant, and interesting.We're delighted that your room with floor-to-ceiling glass and the wonderful deck allowed you to enjoy the street activities below while maintaining a quiet and comfortable atmosphere. It sounds like you had a memorable experience!We truly appreciate your kind words and are honored that you wish you could stay longer. We would love to welcome you back whenever you decide to return. Our team is dedicated to providing excellent service and ensuring our guests have a delightful time.Thank you again for choosing our hotel, and we look forward to the opportunity to host you for an even longer stay in the future!Warm regards,Hotel Inglaterra

8/10 Good

Richard

Stayed 1 night in Dec 2023
Response from Joana Silva on 26 Dec 2023
Dear Mr. Richard, Thank you for having chosen us for your stay in Estoril. We are glad to hear that you had a memorable time and look forward to welcoming you back to the hotel in the near future.Kind regards, Hotel Inglaterra

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really kind staff and a stylish hotel well placed in Estoril for a walk on the beach and a trip into Lisbon. Thank you.
Stayed 3 nights in Oct 2023
Response from Joana Silva on 17 Oct 2023
Dear Susan, Thank you for your review and for having chosen our hotel. We’re happy that you enjoyed your stay with us, and we are looking forward to welcoming you again in the near future.Kind regards, Hotel Inglaterra

10/10 Excellent

Tom

Stayed 1 night in Oct 2023
Response from Joana Silva on 6 Oct 2023
Dear Tom, Thank you for your review and for having chosen our hotel. We’re happy that you enjoyed your stay with us, and we are looking forward to welcoming you again in the near future.Kind regards, Hotel Inglaterra

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old charm
Stayed 1 night in Sep 2023
Response from Joana Silva on 25 Sept 2023
Dear Robert, We appreciate your positive feedback about our hotel. We hope to welcome you back to our hotel soon.Kind regards, Hotel Inglaterra

10/10 Excellent

David, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style and ambience is like old Hollywood. We loved it. The staff were exceptional, friendly and very helpful in arranging tours. We will be back!
Stayed 5 nights in Jul 2023
Response from Joana Silva on 8 Aug 2023
Dear Mr. David, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We hope to welcome you back to our hotel soon.Kind regards, Hotel Inglaterra

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto que está cerca de los puntos que queríamos visitar
Stayed 2 nights in Jun 2023
Response from Joana Silva on 18 Jun 2023
Dear Ariel, , Thank you for your review and for having chosen our hotel. We’re happy that you enjoyed your stay with us, and we are looking forward to welcoming you again in the near future.Kind regards, Hotel Inglaterra

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, staff & service
We were 3 adults and booked a room with 3 beds. When we got there, there were only 2. They found another one which wasn’t even a roll-away but more of a stretcher.
Stayed 1 night in Jun 2023
Response from Joana Silva on 12 Jun 2023
Dear Rachel, We appreciate you taking the time to provide us with feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services.Kind regards, Hotel Inglaterra

4/10 Poor

Malorie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Joana Silva on 5 Jun 2023
Dear Malorie, We are very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our director can discuss your issues personally.Kind regards, Hotel Inglaterra

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Joana Silva on 23 May 2023
Dear Mr. Tony, Thank you for your review and for having chosen our hotel. We’re happy that you enjoyed your stay with us, and we are looking forward to welcoming you again in the near future.Kind regards,

10/10 Excellent

rhea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and staff was friendly. Warning that hotel has VERY limited parking - maybe three spaces. We were upgraded to a suite but it was on the first floor near the lobby and elevators. It was pretty noisy all through the night. Only stayed one night but would have asked by be moved if we stayed longer. Overall a nice hotel.
Stayed 1 night in Jan 2023
Response from Joana Silva on 24 Jan 2023
Dear Rhea, Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant and that overall, your experience was positive. We hope to welcome you again in the near future.

6/10 Okay

eleonor

Travelled with family
Liked: Cleanliness
I think the location is great. Would only mention that parking isn’t guaranteed (there are a limited amount of spots which may or may not be taken - no designated lot). Also just worth a mention - if someone is loud in the evening you will likely hear them through the walls and if you have any issues with breathing this may not be the best fit. While there is no smoking allowed the hotel is older so when the air comes through the vent (at least in our room) I could smell cigarettes — just worth mentioning but otherwise lovely and charming :)
Response from Manquinho on 10 Dec 2022
Hello Dear Eleonor, Thank you for having chosen us for your stay in Estoril. We are glad to hear that you had a memorable time.This critical feedback will be used in our next evaluation of improvements to be made since our main target is to fully satisfy our valued guests.We look forward to welcoming you back to the hotel in the near future.Kind Regards,

8/10 Good

Eli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from Manquinho on 10 Dec 2022
Thank you so much for your score!

6/10 Okay

Stella

Stayed 12 nights in Nov 2022
Response from Manquinho on 20 Nov 2022
Thank you for your score.

8/10 Good

Achilles

Travelled with family
Liked: Staff & service, amenities
The mattress was the most comfortable in this hotel compare to seven others hotels we stayed in a three week period.
Response from Manquinho on 20 Nov 2022
Hello Dear Achilles,Thank you for your review and for having chosen our hotel. We’re happy that you enjoyed your stay with us, and we are looking forward to welcoming you again in the near future.Kind Regards,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel with a unique character. Attentive and helpful staff make you feel very welcome. This is our 5th stay and we will be going back.
Response from Manquinho on 20 Nov 2022
Hello Dear John,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your feel at home. One of our main targets is to exceed our clients’ expectations with a personalized and friendly service for which we happily work every day. Hoping to see you again soon.Best Regards,

10/10 Excellent

PORTIA SHEVON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous from check in to check out The rooms are big with everything you need had lunch and dinner in the hotel a few times fantastic. Breakfast could be better though
Stayed 1 night in Oct 2022
Response from Manquinho on 30 Oct 2022
Dear Guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We hope to welcome you back to our hotel soon.Kind Regards,

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and characterful hotel, slightly idiosyncratic. Very clean but decor beginning to feel a little tired, at least in my room and the communal parts of the hotel, but not an issue. Excellent staff, extremely helpful and most speaking very good english. Well organised, friendly and efficient. My only disappointment was that the breakfast was not the best quality, though perfectly adequate.
Stayed 5 nights in Oct 2022
Response from Manquinho on 16 Oct 2022
Hello Dear Paul, Thank you for your review. We are very happy to know that our Team made your stay pleasent. However, we are sorry to hear that you were not satisfied with our breakfast offer. This critical feedback will be used in our next evaluation of improvements to be made since our main target is to fully satisfy our valued guests.Kind Regards,

10/10 Excellent

Sam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Oct 2022
Response from Manquinho on 16 Oct 2022
Thank you for your score.

8/10 Good

Helen

Liked: Cleanliness
Good location but improvements needed
We were happy with the size and location of the superior room we stayed in. The balcony was very nice too but needed to be swept of debris. We stayed five nights and it wasn’t cleaned at all. The mattresses were old and uncomfortable. There were no toppers or protective covers on the mattresses. The pillows were well used and lumpy. Breakfast was ok but limited choice for a 4* hotel.
Stayed 5 nights in Sep 2022
Response from Manquinho on 9 Oct 2022
Hello Dear Helen, Thank you for your review. We are very happy that you enjoyed the room. However, we are sorry to hear that you were not satisfied with the cleaning and mattresses. This has been communicated to the concerned staff so that it will not happen again in the future.Looking to welcome you again.Kind Regards,

6/10 Okay

Catherine

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The bathrooms in this hotel are small and in dire need an upgrade, even for Europe (plus smell like a septic tank). In addition, it is very strange that this hotel charges 3.50 euros per day for use of the in-room safe. On a positive note, the breakfast buffet was EXCELLENT with many delicious options.
Stayed 5 nights in Sep 2022
Response from Manquinho on 9 Oct 2022
Hello Dear Catherine, Thank you for your review. We are glad to hear that overall, your experience was positive. We are disappointed to hear that some of our room facilities did not meet your expectations. This critical feedback will be used in our next evaluation of improvements to be made since our main target is to fully satisfy our valued guests.Kind Regards,

4/10 Poor

Arvid

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming hotel that takes you back a century. The rooms are huge with very high ceiling. That being said, it is an old hotel. Some things could use an upgrade, especially the bathroom. Front desk staff was ok, it very friendly, but the kitchen staff that attended the breakfast was amazing. The breakfast itself was top notch with absolutely all imaginable options.
Stayed 2 nights in Sep 2022
Response from Manquinho on 1 Oct 2022
Good Afternoon Dear Michael, Thank you for having chosen us for your stay in Estoril. We do take pride in catering to our guests' needs the best way we can. We are glad to hear that you had a memorable time and look forward to welcoming you back to the hotel in the near future.Best Regards,

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Manquinho on 16 Oct 2022
Thank you for your score.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very small. They charge for a safe which is too small for a computer That being said it’s a lovely boutique type hotel and staff is outstandingly friendly.
Stayed 4 nights in Sep 2022
Response from Manquinho on 11 Sept 2022
Hello Dear David, Thank you so much for sharing your feedback.We do take pride in catering to our guests' needs the best way we can. We hope to welcome you back to our hotel soon.Kind Regards,

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms & pool area were great. Staff was excellent. Upgrades needed in common areas- otherwise great stay & great location- we will return
Stayed 5 nights in Aug 2022
Response from Manquinho on 11 Sept 2022
Hello Dear Alison, Thank you very much for your review. We are glad that you have a good stay overall. We will take into consideration the mentioned issues to improve our services.We hope that you can stay again with us in the future!Best Regards,

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very helpful and attentive
Stayed 8 nights in Aug 2022
Response from Manquinho on 29 Aug 2022
Good Morning Dear Joseph,Thank you so much for your kind review. We were glad to know that our team made your stay pleasent. Best Regards,

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Inglaterra Estoril is walking distance to the beach, restaurants and public transport. The staff were very helpful and breakfast was excellent.
Stayed 3 nights in Aug 2022
Response from Manquinho on 27 Aug 2022
Good Morning Dear David, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We hope to welcome you back to our hotel soon.Kind Regards,

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty nice staff old super small
Very dirty Nice staff Very old Scary elevator Super small Definitely not 4 star imo maybe 2*
Stayed 1 night in Aug 2022
Response from Manquinho on 27 Aug 2022
Good Morning Dear Guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services.Kind Regards,

8/10 Good

Peter, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very nice room, could improve on the pillows (bit lumpy), nice pool with great food and drinks, friendly and attentive staff, breakfast absolutely fine and good timings, relaxed, we would happily go back
Stayed 9 nights in Aug 2022
Response from Manquinho on 20 Aug 2022
Hello Dear Peter Van Weperen,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We hope to welcome you back to our hotel soon.Best Regards,

4/10 Poor

Shabbir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not comfortable stay
The location is good. The beds are not comfortable. The mattress was old and sagging. Did not get any sleep. Amenities were not replaced the following day. Breakfast is basic. There are better hotels for the price they charge
Stayed 2 nights in Aug 2022
Response from Manquinho on 20 Aug 2022
Good Afternoon Dear We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services.Kind Regards,

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022
Response from Luis on 8 Aug 2022
Dear Mr Jason thank you so much for your opinion, is very important to us.

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really unique and unlike any other place I’ve ever stayed. The neighborhood is really safe and nice. I would stay here again!! Cost was reasonable when taking into account location, cleanliness and aesthetic. Room was very large and the beds were comfortable. Short walk to the beach (10 minutes), with cute restaurants along the way. You can walk to Cascais along the coastline (about a 20 minute walk) or take a five minute Uber ride. The hotel staff were very friendly and helpful. They were one of the highlights of the hotel. Beautiful rooftop pool with a great spot for lounging by the pool.
Stayed 5 nights in Jun 2022
Response from Manquinho on 27 Jul 2022
Dear Guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We hope to welcome you back to our hotel soon.

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2022
Response from Manquinho on 27 Jul 2022
The Hotel Inglaterra would like to thank you for your score. Kind Regards

8/10 Good

Marc

Liked: Cleanliness, room comfort
Old fashioned hotel for the older set !!
Big room, nice bathroom, comfy !! Kind of old fashioned furniture and decor which probably suits the older people !! The decor certainly needs a redo though. We are in 2022, not 1952 anymore !! Rude woman at the breakfast reception walk in table but lovely and attentive people at the hotel front reception area. Very helpful and nice cleaning staff.
Stayed 1 night in Jun 2022
Response from Manquinho on 11 Jul 2022
Good Morning Dear Marc Ingman, Thank you so much for sharing your feedback with us. We were happy to know that you enjoyed your stay overall. We apologize for any inconvenience. Kind Regards,

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff. Very clean and bright hotel and lots on offer there - recommend the bike hire!
Stayed 1 night in Jun 2022
Response from Manquinho on 4 Jul 2022
The Hotel Inglaterra want to thank you for your feedback. Hope to see you again.

10/10 Excellent

Amanda

Stayed 2 nights in Jun 2022

10/10 Excellent

alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Mylane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, but also up to date services. Staff was so helpful. Room was spacious. Really enjoyed our stay.
Stayed 2 nights in Jun 2022
Response from Manquinho on 17 Jun 2022
Hello Dear Guest, Thank you very much for your kind review and score. We really apreciated it. Best Regards,

8/10 Good

Anely

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Manquinho on 2 May 2022
O Hotel Inglaterra agradece a sua pontuação.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although a little outside of Lisbon the train service offer cheap and fast links to the city centre
Stayed 2 nights in Apr 2022

8/10 Good

colleen, ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our 2 night stay at this hotel. The breakfast was very good and offered in a very nice setting.
Stayed 2 nights in Apr 2022
Response from Manquinho on 30 Apr 2022
Dear Guests, We were pleased to receive your comment. We are pleased to hear that your stay met your expectations. We look forward to your return. Best regards,

10/10 Excellent

Sinthi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was spacious, nicely decorated and the vibe was positive
Stayed 2 nights in Mar 2022
Response from Hotel Inglaterra on 2 Apr 2022
Dear Shinti, thank you very much for your comment. We are glad to hear you had a pleasant stay in our hotel! We hope to see you again soon. Kind regards, Hotel Inglaterra More than a Hotel, an experience!