Apartment, 2 Bedrooms (Alfama River III AL 9773) | Beach/ocean view

Reviews of Alfama River Apartments

3 out of 5
Alfama River Apartments
Calçada do Forte 50, Lisbon

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 88 reviews" "
Rating 8 - Good. 36 out of 88 reviews" "
Rating 6 - Okay. 13 out of 88 reviews" "
Rating 4 - Poor. 9 out of 88 reviews" "
Rating 2 - Terrible. 2 out of 88 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Great location but needs improvement
It was tough call deciding within a few weeks away where to stay in Lisbon. And of course options with good reviews where already booked. I decided to give it chance and went all in with Alfama River Apartments. If you are making a decision based on the photos provided please abort. The photos are not accurate. The check in process was fast and if you follow the instructions provided before you check in, you won't have any issues. The apartment was big in size but definitely is in need of an update. It just gives the impression between being very rustic or not. Didn't like the fact that the shower needs cleaning. Also the property sells the fact that parking is free and included. This is not accurate. The location was a plus (excellent location)!
Stayed 3 nights in Oct 2019
Response from Gerência on 10 Oct 2019
Thank you for your time for all the information about our establishment regarding strengths and weaknesses. We will try to solve the improvement of the apartment and all that involves. We love your stay, hope you come back soon. Best Regards, CentralVitae Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - walking distance to everything - close to metro.
Stayed 5 nights in Sep 2019
Response from Manager on 25 Sept 2019
Thank you for your stay. We hope to return soon. Beste Regards, CentralVitae Team

4/10 Poor

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place. apartment in an old house, big enough for 4 people. all amenities are fine. neighbourhood is nice.staff is friendly.
Stayed 2 nights in Jun 2019
Response from Manager on 3 Jul 2019
Thank you for your stay, we were very pleased with our stay, hope to see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place had all you need for a short central stay in Lisbon - and the hosts very very knowledgeable, friendly and service minded!
Stayed 2 nights in Sep 2018
Response from Gerência on 3 Oct 2018
Thank you for staying at the Alfama River. Hopefully coming back soon.

10/10 Excellent

Neil, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely appartment
Great apartment with lovely period rustic features . nice rooms . good kitchen.
Stayed 2 nights in Aug 2018
Response from Gerência on 4 Sept 2018
Thank you and we hope you come back

6/10 Okay

Verified traveller

Liked: Staff & service
Excellent location. We did appréciate the view very much. The place is a bit old and would benefit from some minor renovations
Stayed 3 nights in Sep 2017
Response from Central Lisbon Team on 11 Sept 2017
Thank you for your visit, and your comments. I hope they come back. Best Regards

4/10 Poor

CARLOS

Disliked: Staff & service, property conditions & facilities, room comfort
Tiny apartment
The unit did not even come close to the photos posted online. It was located on the fourth floor with stairs that were dangerously steep! The toaster did not work and the bathroom door knob was broken as the one bedroom. The positive side is that it has a great view and is very close to everything!
Stayed 4 nights in Jun 2017

8/10 Good

Christine, Tynemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A steep climb but worth the effort
Very traditional building very well located for transport and walking into the city centre. We were on 4th floor and there are no lifts and the stairs are very steep, however, the apartment was worth the climb. It has a small kitchen with everything you need (washing machine, oven, microwave, fridge etc) and great views. The windows all opened allowing a through breeze to keep the place cool in 30+ degrees. Will definitely go back if the opportunity arises.

6/10 Okay

George, Harpswell

Disliked: Staff & service, property conditions & facilities, room comfort
Poor Management & Backed Up Sewer Gasses in Apt.
The drain to the shower wasn't draining when we arrived, they took care of that, but then sewer gasses were backing up through the now open drain. We asked several times for them to handle it. They were very dismissive, saying it is normal in Lisbon.... Sewer gasses are dangerous and are not "normal" in residences. We had to have all the windows in the apartment open to vent the gasses the entire time we were there. They sent someone out once and they said they didn't smell the gas, so there must not be a problem. Well we had all the windows open, so you wouldn't smell it! The renting company was very dismissive and NEVER corrected the problem. I would not stay there, and would warn anyone else considering it to reflect upon whether you want to be breathing in sewer gasses from everyone else's apartment through your bathroom! Also, you should take note of how poorly we were treated when you make your decision.

8/10 Good

MR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service
Aflame River Apartments
We enjoyed our stay however, we initially had difficulty getting access to the room which was very frustrating. When you arrive to the address, there is no main office or any information about how to contact the host. The host did not answer the telephone number that was provided by hotels.com, which required us to call hotels.com several times to figure out how to contact the host. The location is good for the Alfama area.

6/10 Okay

lise, Perth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Excellent location
The location was perfect, a short distance from the metro, in a lively neigbourhood, yet quiet at night. The apartment is beautiful and very well appointed. I would have given a five star rating if I had not had some difficulty contacting the owner when I needed to on a Saturday.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
At the end of a steep climb and no lift (elevator)
Don't book this apartment unless you are absolutely fit. This apartment is at the end of s steep climb and on the 4th or 5th floor. After climbing the hill you have climb 4-5 floors of narrow steps to get to your apartment. I thought I was fit until I got here! This particular apartment is clean but the building it houses seems very old and run-down. The apartment has been renovated but all the stuff inside is cheap, walmart stuff. The flexible-hose shower wouldn't stay in place because the holder, although new, is cheap plastic one! The apartment has a fully-equipped kitchen. Actually, the stuff in the kitchen are of very good quality. The apartment has a nice view of the river but the climb is so taxing that I wouldn't recommend it to others unless they are very fit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment in the middle of Alfama
Great location, near the train station, taxi stand. Next to the military museum and not far from downtown.

8/10 Good

Ali, Redmond, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alfama - Overlooking the harbor
This was a great little apartment looking out over the harbor in the Alfama district. We stayed on the 4th floor which is 4 sets of steep staircases up, no elevator. This worked for us and the property manager helped to get our suitcases upstairs, but for those who do not like stairs, this would not be a good apartment to stay in. The view was fantastic of the harbor and the neighborhood has a lot of charm. It is fairly quiet in the evenings and the sounds of Fado music can be heard as the restaurants nearby host Fado shows.

10/10 Excellent

Chris, Houston

Liked: Cleanliness, property conditions & facilities
Very cute ancient building turned into apartment.
Bare wood everywhere. It's an old building recently (8 years?) refurbished? A little cramped. But nice. Bring anything you want in apartment, including soap. they supply no consumables.

10/10 Excellent

Robert, Bishops Stortford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring in Lisbon
Perfectly located in the old part of the city. Everything is in walking distance if desired, but the Metro is only a 5 min walk away which has connections with the rest of the city. We were met on arrival by the owner, Mauro, who was very helpful in going through the apartment facilities and local attractions. All in all a very enjoyable stay and I would highly recommend it!

10/10 Excellent

Monica, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value of money
The apartment was very confortable. Excellent location, next to a metro station. Mauro, the person in charge of the apartment, was very friendly and was very patient in spite of our late arrival. The apartment does not have a lift, so keep this in mind if you are travelling with a lot of luggage. Highly recommended.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment in quirky district of old town
We found the apartment as in the photos - clean with excellent views from all the windows. It was however a little cramped for 4 people - we had to rearrange the living room to accommodate our suitcases. As mentioned by others, be prepared for some very steep staircases to the apartment. The surrounding neighbourhood is quite lively and noisy at the weekend, all night. The bathroom lacked ventilation and there was a smell of drains in both the kitchen and bathroom - this may have been down to summer though. The location is excellent for exploring the Alfama district and indeed the rest of central Lisbon on foot.

8/10 Good

Sue, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located with great views of the river
Lovely neat apartment in a great location within the Alfama district (heart of the "fado" music in Lisbon) with its lovely little alleyways and cafe culture. Great views over the river and town and you can spot the cruise liners arriving. Bit of a steep walk up to the fourth floor so not for everyone. Could also do with some added comforts such as additional foam topper for the beds and additional kitchen products such as juicer and some coffee/tea as standard but everything was clean and in order on arrival. Would recommend to friends. Restaurants and City Sightseeing bus stops and train close by.

10/10 Excellent

mary mc, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
stayed with 2 children and husband on the fourth floor.perfect location .close to santa apolina station and supermarket. lovely pub/ reataurant beside us. great neighbourhood and friendly people.mauro was there to meet us on arrival and went through everything with us. lovely fella and so helpful.apartment very well laid out and had all mod cons. only set back was the stairs but we were out all day so only had one climb each day and it was well worth it for the fabulous view and location.

8/10 Good

Myrna, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Apartment for the Price
We were there for only 2 nights and wished we could have stayed a little longer. We had the 5th floor apartment which boasts an ocean view where cruise ships docked. The apartment itself is beautiful and clean inside and has a spacious kitchen complete with appliances including a clothes washer. The shower is a bit too small though where there's not a lot of room to move around. And we are not big people. Also, with no lifts those stairs are a bit hair raising for senior citizens like us, especially.

6/10 Okay

Neale and Friends, Australia

Liked: Staff & service, room comfort
The apartment manager was extremely helpful on arrival and available for quick response to any issues we had. Beware of the stairs. very steep, again Mauro and his mate helped us to the apartment. We had to use ropes to lower our bags down the staircase when we left! Location was handy to the downtown area.Great outlook over the Port area.

10/10 Excellent

Robert E, Massachusetts, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable apartment right in the Alfama
These apartments are very comfortable and well-equipped, easy walk to supermarket and the wonders of the Alfama. Our apartment (4th floor walk-up) had great views of the river and neighborhood, but if you're not up to lugging luggage etc. up and down it may not be suitable for you. Driving around here is interesting- very hilly, narrow streets and parking is a challenge right near the apartment, although there is a public lot a few blocks away. We really enjoyed having an apartment instead of just a hotel room and being in the thick of things!

2/10 Terrible

KamChoon, Melbourne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not one I would recommend
The apartment is in a very very old building. The stairs are very steep. Although the apartments are in OK condition, but the building is in serious disrepair. Parking is a nightmare. The shower unit is tiny !!! The bathroom/toilet has absolutely NO ventilation.

8/10 Good

Ryan, Washington, DC

Liked: Staff & service, property conditions & facilities, room comfort
Wonderful neighborhood
We stayed in another apartment in Baixa that was more comfortable during the same trip but staying in Alfama is a wonderful experience. From here, we walked to Castelo Sao Jorge, wonderful restaurants and great views of the city. The apartment was comfortable for three adults and a child, allowing us to cook, play cards and enjoy some midday peace.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Perfect for seeing old Lisbon.
This is a truly old portugese building just at the begining of the long hill going up to the castle. Quirky but great! 2 Bed apartment with sofa bed in lounge. With one bathroom and generally limited space I would recommend as best for 4 people. You need to be fit to carry bags upstairs! Very reasonable price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and beautiful
Great location. Beautiful rooms in the really colorful old part of Portugal, but with new style and conveniences. I was grinning with pleasure when we arrived. Later in the week, we had trouble with a lock at midnight, and the locksmiths were there to fix it within 10 minutes.

8/10 Good

Caroline, Montreal Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great alfama
Alfama is a great location for restaurants and fado. It is next to the train station very convenient. We had a view on the ocean You have to be in shape to go up the stairs with the luggages The street is too dark at night and dirty . A bit further up in alfama is better. Appartment staff came right away to fix a hot water problem.

4/10 Poor

Ricardo

Disliked: Cleanliness, property conditions & facilities
Sauberkeit ist so eine sache
Von allen Kunden 30 Euro kassieren für das putzen ist ok aber wirklich putzen ist nicht vorhanden
Stayed 3 nights in Oct 2019
Response from Gerência on 17 Oct 2019
Vielen Dank für die verlorene Zeit und für die Informationen, die Sie zur Verfügung gestellt haben. Wir werden mit dem Reinigungsteam sehen, was los ist. Hoffentlich trotzdem, schau bald wieder vorbei. Grüße

4/10 Poor

Tomé

Liked: Staff & service
Disliked: Property conditions & facilities
Bem localizado, porém mal cuidado.
O apartamento está localizado na área histórica (velha) da cidade. Cercado por várias opções de pequenos restaurantes, lojas e mercadinhos. Apesar do ótimo atendimento o apartamento infelizmente não está em boas condições de manutenção.
Stayed 3 nights in Oct 2019
Response from Gerência on 7 Oct 2019
Boa Tarde Tomé, Desde já agradecemos a sua opinião e o tempo que teve para deixar a sua opinião. Vamos analisar e fazer as melhorias necessárias para o conforto dos nossos hóspedes. Esperemos que volte brevemente e fique mais satisfeito. Obrigada pela sua hospedagem, foi um excelente hóspede. Melhores cumprimentos, CentralVitae

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado, mayores atracciones turísticas cerca, el departamento esta bien puesto. La atención fue muy amable y cordial. La coordinación de entrega de llaves fue muy simple. Volvería!
Stayed 2 nights in May 2019
Response from Manager on 5 Jun 2019
Nosotros le agradecemos su estancia y esperamos que vuelva. gracias

8/10 Good

Mats

Liked: Cleanliness, staff & service, room comfort
Långweekend
Jättebra läge. Dock var det dåligt med Köksutrustning och vi var tvungna att säga till. En lägenhet för sex personer. Tre stora skedar, inga små skedar och inga glas. Muggar som var spruckna. Ett tips är att se över köket efter varje vistelse. Vore trevligt om det även fanns vinglas. I köket fanns enbart två stolar, också ett tips att införskaffa några fler. Toaborste fick vi också be om.
Stayed 3 nights in Nov 2018
Response from Gerência on 22 Nov 2018
Vi ber om ursäkt för eventuella besvär, vi kommer att ha mer uppmärksamhet efter varje utcheckning, och vi kommer att se över alla lägenheter. Vi uppskattar din feedback och hoppas att vi ses tillbaka.

10/10 Excellent

Guenivet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Gerência on 31 Oct 2018
Thank you for your preference. We hope you come back soon Best Regards CentralVitae Team

6/10 Okay

NUNZIO

Struttura accettabile, no carta di credito
Per accedere all'appartamento la scala è eccessivamente ripida e stretta, ma nel rione Alfama non si può pretendere di meglio. Pessima l'organizzazione tra Hotels.com e la struttura: sul sito mi si assicurava di poter pagare con carta di credito, mentre la struttura non è in grado di accettarla, costringendo il cliente a ritirare i contanti per pagare.
Stayed 3 nights in Sep 2018
Response from Gerência on 19 Sept 2018
Le scale sono strette, è tipico del Bairro de Alfama, ma in futuro proveremo a migliorare. Per quanto riguarda Hotels.com, abbiamo accennato che il pagamento è solo tramite bonifico o in contanti, ne vale la pena non informare il cliente come dovrebbe essere. Ci scusiamo per gli eventuali disagi e speriamo che tornino

8/10 Good

Ahmed

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2018
Response from Gerência on 3 Oct 2018
Thank you for staying at the Alfama River. Hopefully coming back soon.

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres beau et beaucoup de charme.
L’appartement est très jolie, fonctionnel, et très agréable. Au cœur du quartier de l’alfama, il y a des restaurants et des lieux à visités à quelques mètres. Il n’y a cependant pas de fenêtre dans les chambres de l’appartement mais seul bémol, la clim est top et l’appartement très bien équipé.
Stayed 2 nights in Aug 2018
Response from Gerência on 14 Sept 2018
Merci et nous espérons que vous reviendrez

4/10 Poor

Jean-P

Disliked: Cleanliness, property conditions & facilities
Le logement était situé au 4e étage, ce qui n'est pas dans la description. 4 escaliers à pic qui ressemblaient plus à une échelle pour les derniers. Pour des personnes de 63 ans avec bagages c'était inacceptable. De la part d'Expedia c'est une faute inadmissible. Il fallait le mentionner. Par ailleurs, la salle de bain était très sale. C'était révoltant. Mais nous étions pris. Voyez les photos.
Stayed 4 nights in Jun 2018
Response from CentralVitae on 28 Jun 2018
Nous nous excusons pour le wc, nous allons nous améliorer, et rendre compte à l'équipe de nettoyage. Cordialement

8/10 Good

Jiewen

Liked: Staff & service, room comfort
尚可
沒有電梯住4樓拿行李很方便,別的狀況還好。
Stayed 3 nights in Jun 2018
Response from CentralVitae on 30 Jun 2018
無論如何我們為發生的事情道歉。

10/10 Excellent

Roos

Liked: Staff & service, room comfort
Prettig verblijf
Goede uitvalsbasis. Prachtig uitzicht is de moeite waard na vier trappen. Perfect voor twee personen. Onderhoud en schoonmaak kan beter. Met name douche. Vriendelijke mensen. Zou zo weer hier boeken.
Stayed 7 nights in May 2018
Response from CentralVitae on 30 Jun 2018
Bedankt voor uw verblijf, en waren uitstekende gasten, we zullen proberen de schoonmaak te verbeteren en hopelijk zullen we terugkomen.

4/10 Poor

Annie, Nederland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slecht onderhouden & schimmel in badkamer
Deze accommodatie is geen aanrader, slecht onderhouden accommodatie, veel is kapot met tape of pur gerepareerd en de badkamer zat onder de schimmel. Open bedrading van elektriciteit kortom nog gevaarlijk ook. Bij klagen was het moeizaam, je wordt van het kastje naar de muur gestuurd tussen de beheerder en het hoofdkantoor. Uiteraard het is een oud gebouw - ligging in Alfama - maar het onderhoud is gewoon slecht. Oud ok, maar geen onderhoud en alle reparaties waren knullig en onprofessioneel gedaan.
Stayed 4 nights in May 2018

2/10 Terrible

Jose Luis

Disliked: Cleanliness, property conditions & facilities, room comfort
Apartamento sucio y peligroso
Apartamento muy mal

6/10 Okay

Ulla

Liked: Cleanliness, staff & service
Great area, but too expensive.
This apartment has obviously been renovated recently with all expenses spared. The kitchen was put together from left overs from other projects and a 3-hand sofa looked pretty sad. The apartment was on the 4th floor on top of a narrow and steep staircase and very few of the photos is from this apartment. The view was great and the internet worked fine. The service on arrival was great. All in all, I think it is over-priced.

6/10 Okay

JF

Disliked: Cleanliness
Bien placé mais à rénover.
Un emplacement très bon, proche du métro et de l' Afalma. Maintenant l'appartement est vieillot et nous sommes tombés sur des gros cafards au niveau de la cuisine en rentrant la nuit. A rénover...

10/10 Excellent

SANDRA REGINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and location
Excellent locatoon. Great value. No need to rent a car in Lusboa

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hög mysfaktor
En fantastiskt mysig lägenhet med både diskmaskin, tvättmaskin, mikro mm. Det enda som var negativt var att det endast ingick slutstädning. Vi fick själva tex köps nytt toalettpapper.

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Suzanne, Carignan, Qc Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel appartement bien situé.
Quartier typique. Marche agréable dans les rues avoisinantes. Près de la Place du Commerce et de la rue Augusta (rue piétonnière).

8/10 Good

Reagan, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities
Cute little flat in the heart of the Alfama area
The area was amazing! We loved the Alfama district and it had great food. The owners gave us a list of restaurants - some of them weren't as great as we'd hoped, but others were good. The flat had an amazingly rustic feel. Pinterest-worthy tiles and decor. Very nice for a small family.